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DAYALBAGH EDUCATIONAL INSTITUTE

DEPARTMENT OF MANAGEMENT

FACULTY OF SOCIAL SCIENCES

INTEGRATED POST GRADUATE DIPLOMA IN URBAN PLANNING & MANAGEMENT WITH MBA 2017-18

Course

Number Course Title Credits End Sem.

Exam.Exists Theory/

Practical MODULE 1

DUP101 SOCIO-ECONOMIC CONCEPTS IN PLANNING 4.0 Yes T

DUP102 RESEARCH METHODOLOGY IN PLANNING 4.0 Yes T

DUP103 PLANNING HISTORY & THEORY 4.0 Yes T

MBM414 INDUSTRY ANALYSIS PROJECT 4.0 Yes P

MODULE 2

DUP104 PLANNING TECHNIQUES 4.0 Yes T

DUP105 APPLIED SYSTEMS APPROACH 4.0 Yes T

DUP106 PLANNING STUDIO 4.0 Yes P

MBM424 OPERATIONS MANAGEMENT 4.0 Yes T

MODULE 3

DUP201 TRANSPORTATION SYSTEMS 4.0 Yes T

DUP202 ENVIRONMENT PLANNING 4.0 Yes T

DUP203 MAJOR PROJECT I 4.0 Yes P

SPECIALIZATION COURSE 2(A) 4.0 Yes T

MODULE 4

DUP204 PLANNING INSTITUTIONS & LEGISLATION 4.0 Yes T

DUP205 HOUSING PLANNING& REAL ESTATE MNGT. 4.0 Yes T

DUP206 MAJOR PROJECT II 8.0 Yes P

SPECIALIZATION COURSE 1(A) 4.0 Yes T

MODULE 5

MBM411 HUMAN RESOURCE MANAGEMENT 4.0 Yes T

MBM412 FOUNDATIONS OF MANAGEMENT 4.0 Yes T

MBM413 ACCOUNTING FOR MANAGERS 4.0 Yes T

MBM512 RESEARCH METHODOLOGY 4.0 Yes T

MODULE 6

MBM421 MARKETING MANAGEMENT 4.0 Yes T

MBM422 FINANCIAL MANAGEMENT 4.0 Yes T

MBM423 QUANTITATIVE TECHNIQUES 4.0 Yes T

MBM522 BUSINESS COMMUNICATION 4.0 Yes T

MODULE 7

MBM531 DISSERTATION-1 8.0 Yes P

MBM432 BUSINESS ENVIRONMENT 4.0 Yes T

MBM433 BUSINESS RESEARCH METHODS 4.0 Yes T

MBM434 ORGANISATION BEHAVIOUR 4.0 Yes T

SPECIALIZATION COURSE 2(B) 4.0 Yes T

MODULE 8

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Specialization Courses 1

Choose any one Group:

(A) MBM451 MARKETING OF SERVICES (B) MBM452 SALES FORCE MANAGEMENT (A) MBM453 ADVANCED ISSUES IN HRM (B) MBM457 INDUSTRIAL RELATIONS & LAW

(A) MBM455 FINANCIAL SERVICES (B) MBM456 SECURITY ANALYSIS & PORTFOLIO MNGT.

Specialization Courses 2

Choose any one Group:

(A) MBM551 TOTAL QUALITY MANAGEMENT (B) MBM552 E-COMMERCE

(A) MBM553 SUPPLY CHAIN MANAGEMENT (B) MBM554 MANAGEMENT INFORMATION SYSTEMS

MODULAR COURSE NUMBER

COURSE TITLE CREDITS ENDSEM.

EXAM.

EXIST

THEORY/

PRACTICAL

MBM451 MARKETING OF SERVICES 4.0 Yes T

MBM452 SALES FORCE MANAGEMENT 4.0 Yes T

MBM453 ADVANCED ISSUES IN HRM 4.0 Yes T

MBM455 FINANCIAL SERVICES 4.0 Yes T

MBM456 SECURITY ANALYSIS & PORTFOLIO MNGT. 4.0 Yes T

MBM457 INDUSTRIAL RELATIONS AND LAW 4.0 Yes T

MBM551 TOTAL QUALITY MANAGEMENT 4.0 Yes T

MBM552 E-COMMERCE 4.0 Yes T

MBM553 SUPPLY CHAIN MANAGEMENT 4.0 Yes T

MBM554 MANAGEMENT INFORMATION SYSTEMS 4.0 Yes T

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Course Number: DUP101, Course Title: SOCIO-ECONOMIC CONCEPTS IN PLANNING Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.:52

UNIT 1: CONCEPTS

Society, Institutions, Groups. Culture, Environment, Rural – urban continuum, Physical and Social Settings, Relationship between village and town today. Man and environment

UNIT 2: RELATION BETWEEN SOCIAL STRUCTURE AND SPATIAL STRUCTURE

Social aspects of housing. Social problems of slums. Social aspects of spatial planning; Significance of public participation in planning

UNIT 3: SOCIAL THEORY OF PLANNING & POLICIES

Urbanization and Urbanism, Trends in Urbanization and Urban Development; Migration, Population growth and its impact (social and physical); Policies of urban development.

UNIT 4: ELEMENTS OF MICRO AND MACRO ECONOMICS

Concept of demand, supply, elasticity and consumer markets; concept of cost and revenue;

Economic and social cost, production and factor market; Different market structures and price determination; Market failures, public sector role; Determinants of national income, consumption, investment, inflation, unemployment, capital budgeting, long term investment planning.

UNIT 5: DEVELOPMENT ECONOMICS AND LESSONS FROM INDIAN EXPERIENCES

Economic growth and development, balanced versus unbalanced growth, quality of life; Human development index, poverty and income distribution, employment and livelihood; Economic principles in land use planning, policies and strategies in economic planning , role of public sector, changing economic policies.

SUGGESTED READINGS:

Sociology, Anthony Giddens

Building & Society, ANTHONY. D. KING,

Social Theory & Urban Question, PETER SAUNDERS, Social Theory for Planning, JOE NAILEY

Societal Systems: Planning, Policy, & Complexity, J.N.WARFIELD, Social Areas in Cities: Spatial Processes and Form,, D. T. HERBERT Social Theory for Planning, JOE NAILY

Rural Sociology in India, A.R. Desai, Polity Press

COURSE NUMBER: DUP102, COURSE TITLE: RESEARCH METHODOLOGY IN PLANNING Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.:52

UNIT 1: INTRODUCTION: PLANNING RESEARCH METHODS

Introductory concepts of Research in Planning, meaning, objectives and importance of Research in planning. Scientific thinking in planning problems. Concept of qualitative and quantitative research. Developing researchable problem, research questions, Areas of enquiries within an analytical framework, research ethics and protocols in planning research.

UNIT 2: RESEARCH DESIGN AND SAMPLING

Tools, techniques, types of research design: exploratory, descriptive and causal research designs.

Survey design: different methods of survey. Sampling: sample design concepts, methods.

Determination of sample size, sample selection and sampling errors.

UNIT 3: MEASUREMENT SCALES AND PREPARATION OF DATA

Measurement concepts, sources of data collection, survey methods, questionnaire design and field issues in surveys and data aggregation, Scaling: comparative and non-comparative scaling techniques. Reliability and validity of scales.

UNIT 4: DATA PREPARATION AND ANALYSIS

Data processing: coding, categorization and tabulation, outlier identification. Descriptive statistics

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COURSE NUMBER: DUP103, COURSE TITLE: PLANNING HISTORY & THEORY Class: PGDUP&M, Status of Course: MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.:52 UNIT 1: INTRODUCTION

Evolution of Planning Thoughts, Emergence and Evolution of Early Human Settlements, Classification of Settlements and Plans of Ancient India, Historic Overview of Urban Form from Medieval Period to Colonial Basic Elements of City, Town Planning Characteristics- Indus, Egyptian, Mesopotamian, Greek and Roman Civilizations.

UNIT 2: PLANNING HISTORY

Medieval Town Planning in Europe and India, Dynamics of Growing City, City as a Living Spatial Entity, Planning Theories-Ebenezer Howard, Lewis Mumford, F.L. Wright, and Le Corbusier, Impact of Industrialization and Urbanization.

UNIT 3: OBJECTIVES OF PLANNING

Definitions of Town and Country Planning, Town Planning Concepts, Orthodoxies of Planning-Goal Formulation, Objectives, Scope, Limitations, Comprehensive Rational Planning Model and Advocacy Planning Model, Relevance of Planning Models in Planning Practice, Town Planning in Modern India.

UNIT 4: THEORIES OF CITY DEVELOPMENT

Introduction to City Development, Theories of City Development- Concentric Zone and Multiple Nuclei Theory, Emerging Concepts of Cities-Global City, Inclusive City, Safe City, Smart City, Future City, Shadow Cities and Divided Cities.

UNIT 5: URBAN DESIGN

Role of Urban Design in Planning Process, Urban Form of Modern Cities, Urbanism and Smart Growth Development, Types of Development Plans, Town Improvement and City Beautiful Movements, Planning and Design Parameters for New Town in India, New Towns in India.

SUGGESTED READINGS:

Readings in Planning Theory: Susan S. Feinstein, Scott Campbell. Wiley and Blackwell.

Cities of tomorrow: an intellectual history of urban planning and design since 1880: Peter Hall. Wiley and Sons.

Cities of tomorrow: an intellectual history of urban planning and design in 21st century: Peter Hall. Blackwell Publications.

Design of Human Settlements: S.S. Hankare. Institute of Town Planners, India.

History of Human Settlements: B.K. Sengupta. Institute of Town Planners, India.

Course Number: MBM414, Course Title: INDUSTRY ANALYSIS PROJECT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 8, Periods(55 mts. each)/week: 12(L-0+T-0+P/S-12), Min.pds./Mod.:99

Industry analysis project work based on a given title under the supervision of a faculty member.

The students will be expected to choose a particular industry sector and perform an analysis project using secondary data. The analysis must include number of players in the industry sector, market or competitive structure, Five-forces analysis, strategies used by major market player, Indian- global comparison, supporting financial data, etc.

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COURSE NUMBER: DUP104, COURSE TITLE: PLANNING TECHNIQUES

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.:52

UNIT 1: INTRODUCTION TO STATISTICAL ANALSYSIS

Introduction to Statistical Analysis; Types of Data, Data Collection, Classification and Numerical Representation; Graphical Representation, Frequency Distribution, Statistical Inference, Mean, Median, Mode, Variance, Skewness, Kurtosis; Scatter Diagram, Karl Pearson's Coefficient of Correlation, Rank Correlation Coefficient, Simple Linear Regression Method.

UNIT 2: FUNDAMENTALS OF MANAGEMENT SCIENCE

Probability-Sample Space and Events, Probability Densities- Discrete and Continuous Random Variables, Binomial Distribution, Normal Distribution, Introduction to Operations Research, Nature and Characteristics, Phases of Operations Research Study, Introduction to Linear Programming, Formulation of Linear Programming, Managing Data and Solving by Spreadsheet software, Applications and Case Studies of Linear Programming in Planning.

UNIT 3: SURVEY TECHNIQUES AND MAPING

Database for Physical and Socio-Economic Surveys; Survey Techniques; Land Use Classification;

Techniques of Preparing Base Maps, Components of Plans-Zonal, Regional, City & Local Area Plan.

UNIT 4: ANALYTICAL AND DEMOGRAPHIC METHODS

Classification of Regions, Delineation Techniques, Scalogram, Sociogram, Methods of Population Forecast And Projections, Planning Balance Sheet, Threshold Analysis and Input-Output Analysis, Urban Concentration and Metropolitan Concentration.

UNIT 5: PLANNING STANDARDS AND GIS

Concept of Standards and Planning, Spatial Standards, Performance Standards and Benchmarks, Development Control Rules and Regulations, Introduction to GIS and Remote Sensing.

SUGGESTED READINGS:

Statistics for Business and Economics: Anderson, Sweeney and Williams, Pearson Operation Research: Hiller FS and Lieberman GJ, Pearson

Urban Design: Methods and Techniques: Rafael Cuesta, Christine Sarris, Paola Signoretta, J.C. Moughtin. Routledge, New York

Urban and Regional Developmental Plans Formulation and Implementation Guidelines: Ministry of Urban Affairs and Employment. ITPI, New Delhi.

Urban Theory and Practice: PratapRao. CBS Publication and Distributors, New Delhi.

Urban Planning Analysis Methods and Models: Kruecreberg Donald A. John Wiley and Sons Inc., New York.

Elements of Practical Geography: R.L. Singh and P.B.Rana, Klayani Publishers, New Delhi.

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COURSE NUMBER: DUP105, COURSE TITLE: APPLIED SYSTEMS APPROACH

Class: PGDUP&M, Status of Course MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 5(L:3+T:0+P:0+S:2), Min.pds./sem.:65

UNIT 1: INTRODUCTION TO SYSTEMS SCIENCE

Systems and Systems Approach, Large Scale Systems and their Complexity, Need for Systems Engineering, Framework of Systems Engineering, Components of Systems Science and Overview of Minor Project.

UNIT 2: IDEA GENERATION AND SCENARIO BUILDING TECHNIQUES

Interactive Management, Brain Storming, Brain Writing, Nominal Group Technique, Measure of Complexity, Miller’s Index, Delphi Method and Harva Method.

UNIT 3: STRUCTURAL CONCEPTS AND GRAPH THEORY

Nets, Relations, Digraphs, Loops and Cycles and Matrix Representation of Digraphs.

UNIT 4: INTERPRETIVE STRUCTURAL MODELING

Model Exchange Isomorphism, Alternative Policy Designs using OPM and OFM and Application of ISM software.

UNIT 5: TECHNIQUES FOR EVALUATION AND DETERMINATION OF ALTERNATIVE POLICY OPTIONS Introduction to Fuzzy set theory, Fuzzy evaluation, Analytic Hierarchy Process, Application of AHP software Conflict Resolution using Meta Game Theory and Minor project presentations.

SUGGESTED READINGS:

Sage, Andrew P. (1977), Methodology for Large Scale Systems, McGraw Hill, New York.

Saxena, J.P.; Sushil; and Vrat, P. (2006), Policy and Strategy Formulation: An Application of Flexible Systems Methodology, GIFT Publishing, Delhi.

Satsangi, P.S. and V. Gautam (1983), Management of Rural Energy Systems, Galgotia Publishers, New Delhi.

Singh, M.G., and A. Titli (1979), Handbook of Large-Scale Systems Engineering Applications, Amsterdam: North-Holland.

Von Bertalanffy, Ludwig. "General systems theory." New York 41973 (1968): 40.

Warfield, J.N. (2006), An Introduction to Systems Science, World Scientific Publishing Company Pvt.Ltd. NJ.

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COURSE NUMBER: DUP106, COURSE TITLE: PLANNING STUDIO

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 5(L:3+T:0+P:0+S:2), Min.pds./sem.:65

UNIT 1: INTRODUCTION

Understanding the Objectives of urban planning, Theories of Urban structure and growth (concepts of FAR, densities & zoning), Land-use planning (case studies)-Literature and Own City plan, Understanding the Comprehensive development plan of city, Case studies & evaluation of selected models (representations of real world situations), In the urban planning process for land use, Use of I.T., Transportation and cost analysis.: Smart work centre- Amsterdam, Personal Travel Assistant- Seoul

UNIT 2: STUDY OF CONCEPTS FOR DESIGN OF NEW TOWNS (AS PER VARIOUS PLANNERS)

Problem identification& setting of goals and objectives : alternatives, evaluation, choice making, implementation, monitoring, redefinition of goals and objectives. Appreciation of Mathematical and computer models for integrated planning approach. Types of planning processes (long term, short- term, perspective, developmental normative, sectorial & spatial). Special topics on “Spatial Planning”.

UNIT 3: FOCUS OF URBAN PLANNING

Emphasize the concept of Urban Planning as a problem solving & Solution oriented decision making process within the overall context of the city, include studies like Pichola Lake Udaipur.

Special topics on “Inclusive Urban Planning”.

UNIT 4: PLANS AND PROJECTS

Study of 5 yr Plans as per the growth of Indian Story and understanding its Impact on Development. JNNURM, SJSRY, Concept of CDS- Thrift & Credit, SHG’s

UNIT 5: ISSUES & URBAN PROBLEMS

Urban decay and dilapidation, Urban renewal in metropolitan context, Central core area development in metropolitan cities. Housing, Urban industrialization, Urban Land market, Urban Paradoxes, Inequality , Poverty, Special topics on ‘Regional Planning & Infrastructurel

Action & Methodology: Literature Review, Film review, Area Appreciation, Preparation of City Development Plan along with DPR’s. Studio exercises would be given to initiate students into various levels of planning aspects, for adequate exposure to the field. Time available will be divided according to weightage to be given to various aspects depending on area chosen for detailed Investigation and planning. Collecting and use of secondary data sources. Preparation of Base map with overlay maps and their interpretation.

SUGGESTED READINGS:

The making of a Metropolis : A.K. Jain

Regional Planning and economic Development : Dr.M. Basheer A. Khan Urban & Regional Planning: Kopardikar

Development and Planning Theory Practices : Misra and Puri Urban and Regional Policy : Jon Pierre

Image of the city : Kevin Lynch City sense and city design: Kevin Lynch Learning from Las Vegas: Robert Venturi

Urbanisation in Developing Countries: Breese Gerald Encyclopedia of Urban Planning: Whittick Arnold

Urban Planning in Third World–Chandigarh Experience: SarinMadhu

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Course Number: MBM424, Course Title: OPERATIONS MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1

Introduction to operations management; competitiveness; strategy; factors affecting productivity;

measurement of productivity, management techniques for improving productivity; product / service design; design for manufacture.

UNIT 2

Forecasting for operations- requirements for forecasting, importance of forecasting, basic categories of forecasting methods, qualitative methods - Delphi method, market research, product life-cycle analogy, expert judgment; quantitative methods - simple moving average weighted moving average, exponential smoothing, trend-adjusted exponential smoothing, multiplicative seasonal method, causal forecasting methods; accuracy and control of forecasts, Applications for Queuing Model.

UNIT 3

Aggregate Planning, Capacity planning- importance of measuring capacity, techniques of measuring capacity, capacity expansion strategies.

Quality management- introduction to quality, Introduction to TQM, QFD, Quality Control tools, Quality control charts, Quality Circle, Kaizen.

Just-in-time system– What is JIT? JIT goals, requirements of JIT system, advantages and disadvantages of JIT; JIT in services, JIT purchasing.

UNIT 4

Independent Demand Inventory Models - The nature and importance of inventories, requirements for effective inventory management, types of inventory models, EOQ model, Non instantaneous receipt model, Quantity discount models, re-order point, concept of safety stock.

Dependent Demand Inventory models–MRP–An overview of material requirements planning, MRP inputs, MRP outputs MRP processing, MRP in service, benefits, requirement of MRP and MRP II systems.

UNIT 5

Supply chain management - value chains, supply chains, demand chains, the need for supply chain management, benefits of effective supply chain management, managing the supply chain, bull-whip effect, measuring effectiveness of supply chain management, logistics.

Scheduling- scheduling in low volume system, loading - the assignment method of linear programming, sequencing - priority dispatching rules, sequencing jobs through one process, Critical Ratios as methods for job scheduling, Johnson’s Algorithm for job sequencing (n job thro’ 2 machines), Use of Gantt charts,

Project Management– Key decisions in project management, Project life cycle, PERT / CPM– drawing the network, computation of processing time, floats and critical path.

SUGGESTED READINGS:

OPERATIONS MANAGEMENT: Gaither and Frazier, Thomson Learning

OPERATIONS MANAGEMENT: Strategy and Analysis by L. J. Krajewski and L. P. Ritzman, Pearson Education OPERATIONS MANAGEMENT: William J. Stevenson, McGraw-Hill

PRODUCTION AND OPERATIONS MANAGEMENT: MANUFACTURING AND SERVICES: Chase, Aquilano, Jacobs, TMH PRODUCTION AND OPERATIONS MANAGEMENT: Martinich, J W & Co.

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COURSE NUMBER: DUP201, COURSE TITLE: TRANSPORTATION SYSTEMS

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.: 52

UNIT 1: INTRODUCTION

Meaning, scope and objectives of transportation planning and its importance in urban and regional planning; PPP in urban transport sector; Urban transport system, safety and environment; Public transport system and intelligent transport system, transport system management;

UNIT 2: TRANSPORTATION PLANNING

Transportation planning process- stages and surveys; Traffic surveys- traffic volume, parking, origin and destination, speed & delay, accidents; Geometric design elements of roads and intersections;

Meaning, scope, objectives, process and surveys for comprehensive traffic and transportation plan and transport system management plan.

UNIT 3: URBAN TRANSPORT SYSTEMS

Urban transport systems—meaning, types and pre-requisites; Urban transport system and urban structure; Characteristics of multimodal transport system, Concept and characteristics of multi- modal transport; Integration and coordination between public transport systems; Urban transport policy-objectives and provisions

UNIT 4: REGIONAL TRANSPORT SYSTEMS

Regional transport systems–meaning, types, characteristics; Road, Rail, Air, Water .Regional transport and spatial planning & development; Objectives and provisions for transportation in National Five Year Plans with special focus on 11th Five Year Plan. Regional transport and spatial planning.

UNIT 5: LEGAL AND ORGANISATIONAL FRAMEWORK

Legal and organizational framework for transportation; Funding of transportation systems;

Transport technologies and environmental impacts - relevance in urban transportation planning;

Urban transport policies in India; Transport, environment and safety issues; Principles and approaches of traffic management.

SUGGESTED READINGS:

2014. L. R. Kadiyali. Traffic Engineering and Transport Planning. KhannaPublishers.New Delhi.

2013. Barry Hutton. Planning Sustainable Transport.Routledge.Taylor & Francis BooksIndia Pvt Ltd. New Delhi 2002. James H. Banks. Introduction to Transportation Engineering.McGraw-Hill.Boston.

2002. C. J. Khisty and B. K. Lall.Transportation Engineering – An Introduction.Prentice Hall of India Pvt. Ltd.

2001. C.S. Papacostas& P.D. Prevedouros.Transportation Engineering and Planning.Prentice-Hall. New York.

2002.Arun Kanda et. al. Transportation Systems: Status and Directions. Phoenix Publishing House Pvt. Ltd.

2006.National Urban Transport Policy.Ministry of Urban Development.Govt. of India. New Delhi

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COURSE NUMBER: DUP202, COURSE TITLE: ENVIRONMENT PLANNING

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.:52

UNIT 1 INTRODUCTION

Concept of Environment, Ecology and Ecosystem; Types of Environment: Natural, Built and Social Environment, Natural resources, Impact of resources on economy, Protection of natural resources, stakeholders in naturalresources and development.

UNIT 2: ENVIRONMENTAL PLANNING and DEVELOPMENT

Environmental Planning and sustainable development, community and regional perspective on planning for environment, Environmental Action Plan and planning process; challenges to create sustainable built environment; legal foundations of environmental planning.

UNIT 3: ENVIRONMENTAL IMPACT ANALYSIS

Environmental Impact Assessment: Meaning, Significance, Concepts, Parameters, Process, Procedure, Framework; Environmental Impact Assessment and Related, EIA Techniques: Adhoc Method, Checklists, Matrices, Weighting/Scaling, Overlays, Networks, Environment Protection Act 1986, National Environmental measures, International Efforts related to Environmental Issues UNIT 4: URBAN ENVIRONMENT MANAGEMENT

Urban Environment Management Concept, System, Methods of UEM: Capacity Building, Disaster Mitigation, Energy Management, Environmental Education, Green Construction, Impact Assessment, Life Cycle Assessment, Local Agenda 21, Slums and Squatters, Sustainable Sanitation, Sustainable Tourism, Transportation, Urban Information, Urban Planning, Waste Management.

UNIT 5: ENVIRONMENTAL CONSIDERATIONS IN URBAN PLANNING,

Concept of Resources, Types of Resources, Resources needed for a Settlement, Environmental Issues in Settlements, Environmental Considerations in Urban Planning, Study of Master plans of Cities for Environmental Consideration, Environmental Surveys and Studies for Settlement Planning.

SUGGESTED READINGS:

Basic Environment Technologies: NathansenPe Jerry A., Prentice Hall.

Regional Environment Plans – Issues and Approaches: SubrotoSinha, TERI, New Delhi.

Environment Awareness & Urban Development: Mohan, I.Ashish Publication House, New Delhi.

Environmental Impact Assessment:. Peter Murphy, P.S. Rana, Bookwell.

Environmental Planning: Paul. Selman, New Delhi, Sage Publications ltd.

Introduction to Environmental Management: Mary K. Theodore, Louis Theodore, Boca Raton, CRC press.

COURSE NUMBER: DUP203, COURSE TITLE: MAJOR PROJECT I

Class: PGDUP&M, Status of Course: MAJOR COURSE, Approved since session: 2017-18 Total Credits:4, Periods(55 mts. each)/week: 12(L:0+T:0+P:0+S:12), Min.pds./sem.:99 [SAME AS MBM431]

The Project would comprise out of the following components:

1. Work-Term/ Co-op Research on the Job Profile being offered by the Company, and Secondary data based general research on the Co-op company itself which is offered to the respective student.

(Sources of data: Website of company, Annual Reports, Magazine articles, Additional material to be requested from the Company mentor)

2. Book Review of any one book relating to area of specialization.

3. Group Discussion on few articles published in recent issues of Harvard Business Review, Knowledge@Wharton, McKinsey Quarterly, etc.

4. Group Discussion on general awareness / newspaper reading, etc.

Project work under the supervision of department staff

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Course Number: MBM551, Course Title: TOTAL QUALITY MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: CONCEPT OF QUALITY MANAGEMENT

Concept, Principles and Role of TQM Implementation; Quality Control Techniques; Cost of Quality;

Kaizen and Continuous Improvement

UNIT 2: PRINCIPLES OF TQM

Customer Specification and Perception; Employee Involvement and Retention; Supplier Relationship Movement; Service Quality

UNIT 3: QUALITY ANALYSES

Introduction to Statistics; Statistical Control Charts; Measurement of Reliability and Sampling

UNIT 4: QUALITY SYSTEMS

ISO 9000; Six Sigma; Certification Requirements; Standards for Quality

UNIT 5: BENCHMARKING AND QUALITY CIRCLE

Introduction to Benchmarking; Quality Function Deployment; Quality Circles; Quality Awards

SUGGESTED READINGS:

James Evans and William M Lidsay, The Management and Control of Quality, Thomson Learning, 2002 Narayana V and N S Sreenivasan, Quality Management-Concepts and Tasks, New Age International, 1996.

Shailendra Nigam, Total Quality Management, Excel Books, New Delhi.

James R.Evans & William M.Lidsay, The Management and Control of Quality, (5th Edition), South-Western (Thomson Learning), 2002 (ISBN 0-324-06680-5).

Feigenbaum.A.V. “Total Quality Management, McGraw-Hill, 1991.

Oakland.J.S. “Total Quality Management Butterworth – Hcinemann Ltd., Oxford. 1989.

Zeiri. “Total Quality Management for Engineers Wood Head Publishers, 1991.

Feigenbaum.A.V. “Total Quality Management, McGraw-Hill, 1991

Course Number: MBM553, Title: SUPPLY CHAIN MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION

Strategic view of supply chain, Supply chain performance in India, Supply chain performance measures, Porter's value chain concept

UNIT 2: MANAGING MATERIAL FLOW

Inventory management – types of inventory, Managing safety stock, Transportation and vehicle scheduling, Distribution strategies - direct shipping, cross-docking, Network design and operations UNIT 3: MANAGING INFORMATION FLOW

Value of information. Demand forecasting, IT for SCM, E-Commerce, Integrated business processes- ERP, CRM, and computer assisted decision support for SCM

UNIT 4: LOGISTICS

Logistics, reverse logistics, third party logistics (3PL), fourth party logistics (4PL), Design for logistics, Configuring logistics networks, Retailer-supplier relationships, Coordinated product &

supply chain design.

UNIT 5: SUPPLY CHAIN INNOVATION

Role of innovation and experimentations, agile supply chain, supply chain integration – external and internal integration, supply chain restructuring and future trends and issues.

Suggested Reading:

Shah, J., Supply Chain Mamagement, Pearson Education, 2009.

Christopher, M., Logistics And Supply Chain Management, Richard Erwin, 1994.

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COURSE NUMBER: DUP204, COURSE TITLE: PLANNING INSTITUTIONS & LEGISLATION Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.:52

UNIT 1: INTRODUCTION

Planning Legislation: meaning, significance and evolution of planning legislation in India.

Introduction, scope and relevance of various laws and acts relevant to planning such as Model Town and Country Planning Act,Constitution: provisions regarding property rights.

UNIT 2: PLANNING LEGISLATION

Definition of Law/Legislation, ordinance, bill, act, regulations and bye-laws; significance of law and its relationship to planning; Source of law; Legislative competence of State and Central legislatures, Property rights relating to ownership.

UNIT 3: LAND ACQUISITION

Introduction to Land Acquisition Act, Land Acquisition Act: Concepts, procedure for compulsory acquisition of property and determination ofcompensation; infrastructural development and land acquisition. Land use under the Constitution.

UNIT 4: ENVIRONMENT LEGISLATION

Objectives and contents of legislation relating to environment, protection of environment, protection of forestsand wild life, Coastal Regulation Zone; The Environment Protection Act, and The EnvironmentTribunal Act, Legal aspects of innovative techniques such as Transfer of Development Rights,Planning disputes.

UNIT 5: URBAN DEVELOPMENT

Interface between policy and legislation pertaining to urban development. Concepts, sources, terminologies, significance of law and its relationship to Urban Planning, benefits of statutory backing for schemes.

SUGGESTED READINGS:

2014. Mott.Macdonald. Urban and Regional Development Plans Formulation and Implementation (URDPFI) Guidelines.MoUD, New Delhi.

2012. Ministry of Law and Justice, Govt. of India, The Constitution of India, New Delhi.

2009. B.S. Chawla, Punjab Urban Development Acts and Rules.Chawla Publication Pvt.

Ltd., Chandigarh.

2008. S. Shastri, Environmental Law. New Delhi: Eastern Book company.

2008. B. S. Chawla, The Punjab Municipal Corportaion Act, 1976. Chandigarh: Chawla Publications (P) Ltd.

2003. P.S Jaiswal& N. Jaswal, Environmental Law–Environmental Protection, Sustainable Development and the Law, Pioneer Publication, Delhi.

1991. S.P. Sharma, India Legal System, Mittal Publications, New Delhi.

1982. A.R. Biswas, Encyclopedic Law Dictionary. Eastern Law House, Calcutta.

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COURSE NUMBER: DUP205, COURSE TITLE: HOUSING PLANNING & REAL ESTATE MNGT.

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:4, Periods(55 mts. each)/week: 4(L:3+T:0+P:0+S:1), Min.pds./sem.:52

UNIT 1 INTRODUCTION

Concepts and Definitions Shelter as a basic requirement, determinants of housing form, Census of India definitions, Introduction to policies, housing need, demand and supply, dilapidation, structural conditions, materials of constructions, housing age, occupancy rate, crowding, housing shortage, income and affordability, poverty and slums, houseless population. Various housing typologies viz.

traditional houses, plotted development, group housing and multi-storied housing, UNIT 2: SOCIAL AND ECONOMIC DIMENSIONS

Housing as social security, role of housing in development of family and community well-being, status and prestige related to housing, safety, crime and insecurity, deprivation and social vulnerability, ghettoism, gender issues, housing for the elderly. Contribution of housing to micro and macro economy, contribution to national wealth and GDP, housing taxation, national budgets, fiscal concessions, forward and backward linkages.

UNIT 3: HOUSING AND THE CITY

Understanding housing as an important land use component of city plan/master plan, considerations for carrying out city level housing studies, projections, land use provisions;

Suitability of land for housing, housing stress identification, projecting housing requirements, calculating housing shortages, housing allocation.

UNIT 4: HOUSING ENVIRONMENTS

Slums and squatters, night shelters, public health issues related to housing, various theories of housing, concept of green housing, green rating of housing projects; basic services for housing neighborhoods. Approaches to neighborhood living in traditional and contemporary societies, Planning and design criteria for modern neighborhoods, norms and criteria for area distribution, housing and area planning standards, Development controls and building byelaws, UDPFI guidelines, NBC 2005 provisions and Case studies of neighborhood planning.

UNIT 5: REAL ESTATE

Definition of Real Estate and its importance in Urban & Regional Planning, Characteristics of Real Estate, Land Market and its type, Land supply & Demand. Laws and Regulations related to ownership and tenancy, pricing, Transaction. Urban Land Policy, its contents, objectives instruments for its implementation.

SUGGESTED READINGS:

Dwyer, D.J. People and Housing in Third World Cities 1981 Orient Longman Beyer Glen H, Housing: a factual analysis 1958 The Macmillan Co. NY

Abrams, Charles Man’s Struggle for Shelter in an Urbanizing World 1964 MIT, Harvard Payne, Geofrey Urban Housing in the Third World 1977 Routledge and Keegan Paul, USA Al Nichols, Jason Laros

Douglas Farr Sustainable Urbanism: Urban Design With Nature 2007 John Wiley & Sons AromarRevi Shelter in India - Sustainable Development Series 1990, Advent Books Division B.N. Paul. Urban Land Economics.1977. The McMillan Press, London.

Report of the Committee of Urban Land Policy.1965. Ministry of Health. Govt. of India

COURSE NUMBER: DUP206, COURSE TITLE: MAJOR PROJECT II

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2016-17 Total Credits:8, Periods(55 mts. each)/week: 8(L:1+T:0+P:0+S:7), Min.pds./sem.:104

[SAME AS MBM441]

DUP 206 Will be continuation of DUP203 with similar contents.

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Course Number: MBM451, Course Title: MARKETING OF SERVICES

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION TO SERVICES MARKETING

Introduction to Services, Difference between Services and Products, Service Revolution; Service Economy; Classification & Characteristics of Services.

UNIT 2: SERVICE ESSENTIALS

Importance of Quality in Services, Service Quality 5 Gap Model, Bridging the Gaps, SERVQUAL model.

UNIT 3: SERVICES MARKETING MIX

The 7 P’s of Services Marketing Mix, Application of Mix components, Importance of People and Process in Services.

UNIT 4: CUSTOMER RELATIONS IN SERVICES

Importance of Relationships in Services, CRM, CRM Strategy, e-CRM, Loyalty Programmes in Services, Personalization of Services.

UNIT 5: EMERGING TRENDS AND APPLICATIONS IN SERVICES

Trends in Education, Health Care; IT, Travel & Tourism, Retail and Small Scale Services.

SUGGESTED READINGS:

Valarie Zeithami & Mary Bitner: SERVICES MARKETING, Tata McGraw Hill Ravi Shanker: SERVICES MARKETING

Chowdhary: THE TEXT BOOK OF SERVICES OF MARKETING

Course Number: MBM453, Course Title: ADVANCED ISSUES IN HRM

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: RECRUITMENT & SELECTION

(a) Job analysis: Design of Job description, (b) Design of recruitment and selection process for workers, staff and officers, (c) Understanding applications of various Psychometric tests in industry and in depth knowledge/interpretation of any one test, (d) Designing interview process for different levels in the industry, (e) Design of competency based Interview process.

UNIT 2: TRAINING & DEVELOPMENT

(a) Philosophy & role of training function in organization, (b) Designing induction process, (c) Various approaches to gaps and development needs assessment: Individual/group/Organization, (d) Various methodologies of developing people in the organization and criteria for choosing the same, (e) Theories of learning at workplace and their usefulness, (f) Method of measurement and evaluation of training impact use by different industries with Indian Examples, (g) Management Development in India.

UNIT 3: PERFORMANCE MANAGEMENT

(a) Designing PMS for an organization: Performance Planning & goal setting, KRA, KPIs of the role and methods of evaluation performance used by Industry in India, (b) Use of Balance score process for goal setting, (c) Methods of assessment of Potential: Assessment centers design, (d) Competency identification and development process for managers, (e) How to give and receive feedback.

UNIT 4: COMPENSATION STRATEGY AND DESIGN

(a) Developing a overall compensation strategy for an organization, (b) Designing compensation structure: Job evaluation methodology, (c) Understanding role and application of short term incentives like, merit pay, bonus, reward, performance pay, incentives etc and ling term retention plans like ESOPs, experience linked rewards etc, (d) Basis of compensation in an organization and

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Course Number: MBM455, Course Title: FINANCIAL SERVICES

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1

Introduction, Evolution of financial services, regulatory environment, Various types of financial services, Non-banking Financial companies.

UNIT 2

Leasing :Introduction, types of leases, Legal and Tax Aspects of leasing, Lease evaluation, Hire purchase: Introduction, Differences between Leasing and Hire purchase, Hire purchase evaluation.

Concepts of Factoring and Bills discounting. Difference Factoring in India. Bills Market Scheme.

Credit Rating in India.

UNIT 3

Private Equity, Venture Capital and Merchant Banking.

UNIT 4

Housing Finance, Housing Finance system. Housing Finance Schemes. Funding of Housing Finance Companies.

UNIT 5

Insurance Concepts, Benefits, Categories.

SUGGESTED READINGS:

Avadhani VA: MARKETING OF FINANCIAL SERVICES, Himalaya publishing house, Delhi, 1999.

Cornett and Sounders: FUNDAMENTALS OF FINANCIAL INSTITUTIONS MANAGEMENT, McGRAWHILL INTERNATIONAL EDITION, SINGAPORE, 1999.

Khan MH: FINANCIAL SERVICES, TMH, NDELHI, 1997.

Srivastava RM: MANAGEMENT OF INDIAN FINACIAL INSTITUTIONS, HIMALAYA PUBLISHING HOUSE NDELHI, 1999.

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Course Number: MBM411, Course Title: HUMAN RESOURCE MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION

(i) Strategic Role of HRM (ii) HR Planning (iii) Job Design and Job Evaluation.

UNIT 2: HR PROCESSES

(i) Sourcing and Recruiting (ii) Selection Tools (iii) Competency based HR System.

UNIT 3: HUMAN RESOURCE DEVELOPMENT

(i) HRD an Overview (ii) Training & Development (iii) Career Management & Retention Strategies.

UNIT 4: EVALUATING AND REWARDING EMPLOYEES

(i) Performance Management and Assessment Centres, Balanced Score Card (ii) Compensation (iii) Brief of Workmen’s Compensation Act.

UNIT 5: CONTEMPORARY ISSUES IN INDIAN COMPANIES (i) TQM (ii) Ethics in HR (iii) Challenges

SUGGESTED READINGS:

Flippo EB: Personnel Management

Beardwell Ian, Holden Lan: HUMAN RESOURCE MANAGEMENT Robbins Stephen A: THE MANAGEMENTOF HUMAN RESOURCES Mc Gregor Douglas: THE HUMAN SIDE OF ENTERPRISE

Yoder Dale: PERSONNEL MANAGEMENT AND INDUSTRIAL RELATIONS Fisher Schoen Feldt Shaw: HUMAN RESOURCE MANAGEMENT

Course Number: MBM412, Course Title: FOUNDATIONS OF MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION

(a) Introduction to Management and Organisation (b) Concepts and Principles, Theories (c) Schools of Thought, System’s Approach.

UNIT 2: PLANNING AND ORGANISING

(a) Planning Premises and Strategies (b) Nature and Purpose of Organising (c) Organisational Structure and Design.

UNIT 3: MANAGEMENT OF HUMAN FACTOR

(a) Tasks and Responsibilities of Managers (b) Corporate Social Responsibility.

UNIT 4: ORGANISATIONAL PROCESS

(a) Controlling Process and Techniques of Control (b) Decision Making.

UNIT 5: ORGANISATIONAL CHANGE Forces of Change, Approaches of Change.

SUGGESTED READINGS:

Peter Drucker: MANAGEMENT TASKS, RESPONSIBILITIES AND PRACTICES

Knootz, Harold: PRINCIPLES OF MANAGEMENT-AN ANALYSIS OF MANAGERIAL FUNCTIONS

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Course Number: MBM413, Course Title: ACCOUNTING FOR MANAGERS

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION TO ACCOUNTING AND COMPANY ACCOUNTS

Meaning, objectives, functions, advantages and limitations of accounting, basic accounting concepts and conventions, accounting process, double entry system, recording business transactions, journal, ledger, cashbook, and trial balance.

UNIT 2: DEPRECIATION, INVENTORY VALUATION, CASH FLOW STATEMENTS AND RATIO ANALYSIS Depreciation Accounting: Definition, various methods of Depreciation. Valuation of Inventory:

Meaning, objects, methods of valuation of inventories. Preparation of final accounts of companies as per revised Schedule VI of the Companies Act, Financial statements of not-for-profit organizations UNIT 3: INTRODUCTION TO ACCOUNTING STANDARDS / IFRS AND FINANCIAL STATEMENT ANALYSIS Concept of accounting standards, overview of accounting standards, recognize international accounting standard authorities, meaning of IFRS (International financial reporting standards), Preparation of Cash Flow Statements and Financial statement analysis (including Ratio Analysis) UNIT 4: INTRODUCTION TO MANAGEMENT ACCOUNTING, COST ACCOUNTING AND COST CONCEPTS.

Concept, Nature of management accounting, Cost accounting. Various types of costs, Cost accumulation methods (Job and process costing) Profit Planning and Cost volumes profit relationship, Activity based costing.

UNIT 5: BUDGETS AND COSTING AS A TOOL FOR MANAGERIAL DECISION MAKING

Preparation of various types of Budgets-Sales, Production, Various Expenses Costs, and Master Budget; Managerial Decision Making; Variable Costing; Differential Costing as a tool of decision making; Various types of Decisions, Make or Buy Decision, operate or shut down decision etc.

Accepting Special order etc.

SUGGESTED READINGS:

Gupta RL: ADVANCED ACCOUNTANCY, Batliboi: ADVANCED ACCOUNTANCY, Robert Anthony: ESSENTIALS OF ACCOUNTING, Batty J: MANAGEMENT ACCOUNTING, Gupta SP: MANAGEMENT ACCOUNTING,

Agarwal ML: COST ACCOUNTING, Shukla SM:ADVANCED ACCOUNTANCY,

Monga JR: FINANCIAL ACCOUNTING & COMPANY ACCOUNTS,

Brown Jl & LR Howard: PRINCIPLES & PRACTICE OF MANAGEMENT ACCOUNTANCY, Bierman, Harold Jr. and Dyckman, Thomas R: MANAGERIAL COST ACCOUNTING, Pandey IM: ELEMENTS OF MANAGEMENT ACCOUNTING,

Khan MY & Jain PK: MANAGEMENT ACCOUNTING,

Copeland, Ronald M and Doacher: MANAGERIAL ACCOUNTING, Anthony RN: FUNDAMENTALS OF MANAGEMENT ACCOUNTING

Course Number: MBM512, Title: RESEARCH METHODOLOGY

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION

Meaning, Nature, Type of Research, Experiment-Laboratory Experiments, Field Experiments, Field Study, Survey Research, Major steps in Research, Problem-Formulation & Kinds, Hypothesis-its kinds, Variables and Controls, Survey of related Literature, Ethical Issues.

UNIT 2: DATA COLLECTION I

Sampling-Meaning & needs of sampling, requirement of a good sample, Sampling Techniques- Probability & Non-Probability.

UNIT 3: DATA COLLECTION II

Research Tools-Observation, Interviews, Questionnaire, Rating Scales, Content Analysis, Case

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Course Number: MBM421, Course Title: MARKETING MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION TO MARKETING

Concept of Markets, Marketing in 21st century; Value Delivery Process; Marketing Planning;

Marketing Research.

UNIT 2: MARKETING STRATEGY ESSENTIALS

Marketing Environment; Customer Value & Satisfaction; Analyzing Markets; Segmenting, Positioning & Targeting.

UNIT 3: MARKETING MIX APPLICATIONS I

Marketing Mix; Product Development & Strategy, Brands, Brand Equity and Positioning, Pricing Strategies.

UNIT 4: MARKETING MIX APPLICATIONS II

Designing and Managing Value Networks & Channels; Managing Retailing, Wholesaling and Logistics, Integrated Marketing Communications, Advertising, Sales Promotion, Events and Public Relations, Managing Personal Communications-Direct Marketing & Personal Selling. Introduction to e-Marketing.

UNIT 5: MARKETING RESPONSIBILITIES

New Offerings, Global Markets, Managing Holistic Marketing Organisations, Marketing Ethics; Social Responsibilities in Marketing; Future Trends in Marketing.

SUGGESTED READING:

Kotler, Keeler, Koshy & Jha: MARKETING MANAGEMENT, Prentice Hall Rajan Saxena: MARKETING MANAGEMENT

Ramaswamy: MARKETING MANAGEMENT

William J Stanton, Michael J Ethel & Bruce J Walker: FUNDAMENTALS OF MARKETING

Internet Exercise: Classical notions of Karl Marx and Max Weber, conceptualizations by Amartya Sen

Course Number: MBM422, Course Title: FINANCIAL MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: FINANCE FUNCTION

Financial Functions: Meaning & Scope: Objectives of Financial Management, Responsibilities of a Financial Manager, Organization of Finance Department.

UNIT 2: TIME VALUE OF MONEY

Introduction & Rationale Techniques: Compounding Techniques and Discounting Techniques.

UNIT 3: CAPITAL BUDGETING

Nature of Capital Budgeting Decisions; Developing relevant data for capital budgeting decisions;

Cost of capital and its computation; Appraisal criteria; Traditional and Discounted cash flow techniques (Net present value, Internal rate of return, present value, profitability Index.)

UNIT 4: FINANCIAL ANALYSIS, PLANNING & DESIGNING CAPITAL STRUCTURE

Financial planning and analysis: Objectives & Characteristics; Estimating Financial Requirements.

Theories of Capital structure. Net Income Approach; Net Operating Income Approach, Millar &

Modigliani Position, Traditional Approach Designing of Capital Structure. EBIT Analysis; Cash Flow Analysis & other practical considerations. Over Capitalization and Under-Capitalisation. Financial and operating leverage. Dividend theories and practice.

UNIT 5: WORKING CAPITAL MANAGEMENT

Meaning and Sources of working Capital, Management of cash; Management of Receivable and Payable; Management of Inventory.

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Course Number: MBM423, Course Title: QUANTITATIVE TECHNIQUES

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION

Decision making environment and techniques, Descriptive Statistics, Frequency distributions, Graphical Techniques, Measures of Central tendency, Measures of Dispersion

UNIT 2: PROBABILITY

Probability fundamentals, Discrete distributions, Continuous Distributions, Hypothesis testing, Significance tests: z test, t test, F test. etc.

UNIT 3: REGRESSION AND CORRELATION

Regression and Correlation, Rank correlation coefficient UNIT 4: LINEAR PROGRAMMING AND ITS APPLICATIONS

Historical development and Phases of OR, Linear Programming: Graphical method, Simplex algorithm, Duality and its concept, Special types of L.P.P.: Transportation problem, Assignment problem.

UNIT 5: GAME THEORY AND QUEUING MODEL

Game Theory: Applications in business, Two person zero sum games, Queuing System and Concepts: Kendall’s notation, Solution of queuing problems-Single channel, Single stage, Finite and infinite queues with poisson arrival and exponential service.

SUGGESTED READINGS:

Fadil H Zuwaylif: APPLIED BUSINESS STATISTICS Hillier FS & Lieberman GJ: OPERATIONS RESEARCH, HOLDEN-DAY Taha HA: OPERATIONS RESEARCH-AN INTRODUCTION Rubin & Levin: STATISTICS FOR MANAGEMENT Wagner HM: PRINCIPLES OF OPERATIONS RESEARCH WITH APPLICATIONS TO MANAGERIAL DECISIONS

Course Number: MBM522, Course Title: BUSINESS COMMUNICATION

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1 : COMMUNICATION SKILLS: ROLE OF COMMUNICATION IN WORKPLACE

(a) Defining communication skills and its importance for every one in Today’s world. (b) Why business needs to communicate, (c) Types of communication: Verbal/Non Verbal and their use, (d) Business Communication process, (e) Various modes of communication, (f) Ways of selecting right medium.

UNIT 2: COMMUNICATE SKILL: WRITTEN

(a) Principle of Business communication, (b) Writing Business Messages/letters/Memorandum, (c) Use of Technology: Writing email to internal or external; Language and etiquettes/formatting.

Sending Instant Messages (SMS) and its business uses. Use of outlook features, (d) Report writing, (e) Application at workplace: order acknowledgements, handling complaints, routine, enquiries, refusals, offer letters, communicating HR policies, change circulars, resume writing etc.

UNIT 3: COMMUNICATION: ORAL/SPEAKING

(a) Formal face to face: One to one communication: Factors for success. (b) Conducting and participating in meetings, (c) One to many: Public speaking Presentations to customers, own group, top managements: key issues to be kept in mind: Role of Voice/tone/emotions, Body language, fluency, pace, listening, graphics, technology, data for effective presentations. (d) Use of Transaction analysis in communication. Assertive, aggressive, passive and their use. (e) Learn: skill of communication with superiors, colleagues, subordinates and others at workplace [Learn to make impact in Interviews, Various questioning techniques, use of cell Phone Telephone and Tele Interviews, Video Conferencing, Voice mail techniques, Collaborative tools for virtual meetings].

UNIT 4: COMMUNICATION: LISTENING

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Course Number: MBM531, Course Title: DISSERTATION I

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 8, Periods(55 mts. each)/week: 24(L-0+T-0+P/S-24), Min.pds./Mod.:207

The students will be required to conduct MBA dissertation project under a faculty supervisor. The research problem will be identified in an emerging area of business management. The dissertation will be divided into two parts. Part I of the dissertation would focus on problem formulation and literature review. Part II would include data collection, analysis, results and discussion. The other possible formats for MBA dissertation could be case-study research, empirical analysis of a given data-set, or mathematical modeling of a business phenomenon.

Course Number: MBM432, Course Title: BUSINESS ENVIRONMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION TO BUSINESS ENVIRONMENT

(a) Social & Cultural Environment, (b) Social Responsibilities of Business (c) Business & Society, Social Audit (d) Business Environment, Business System Dynamics (e) Business ethics.

UNIT 2: POLITICAL-LEGAL ENVIRONMENT

(a) Political Institutions (b) The Constitution of India (c) State Regulations (d) New Competition Policy (e) The Companies Act, 1956 (f) Corporate Governance Regulations.

UNIT 3: ECONOMIC ENVIRONMENT

(a) Planning framework and Economic Adminstration (b) Privatisation (c) Infrastructure, Stabilization Policy.

UNIT 4: TECHNOLOGICAL & NATURAL ENVIRONMENT

Technological collaborations, Acquisition & Absorption, Digital Environment, Green Environmental Practices & Regulations.

UNIT 5: GLOBAL ENVIRONMENT

(a) Meaning & Rational for Globalisation (b) From Domestic Markets to Global Markets-Strategies (c) India, WTO & the Trading Blocks (d) Foreign Trade, Export Promotion.

SUGGESTED READINGS:

K Aswathappa: ESSENTIALS OF BUSINESS ENVIRONMENT Ishwar C Dhingra: THE INDIAN ECONOMY

Course Number: MBM433, Course Title: BUSINESS RESEARCH METHODS

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION TO BUSINESS RESEARCH

Research in Business, Scientific Thinking in Management Problems, Business Research Process, Business Research Proposal, Ethical Issues in Business Research, Code of Research Ethics.

UNIT 2: RESEARCH DESIGN

Types of Research Design, Exploratory, Descriptive and Causal Research, Qualitative Research Approaches, Sampling Design, Measurement and Scaling.

UNIT 3: SOURCES AND COLLECTION OF DATA

Exploring Secondary Data, Survey method, Questionnaire Design, Observation method, Experimentation.

UNIT 4: DATA ANALYSIS

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Course Number: MBM434, Course Title: ORGANISATION BEHAVIOUR

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: FOUNDATIONS OF INDIVIDUAL BEHAVIOUR

(a) Values, Attitude, Personality and Perception (b) Job Satisfaction, Motivation.

UNIT 2: FOUNDATIONS OF GROUP BEHAVIOUR

(a) Group Structure, Group Decision Making (b) Teams, Types of Teams, Interpersonal Relations.

UNIT 3: ORGANISATION CULTURE AND CLIMATE

(a) Organisational Culture and Climate (b) Management of Organisational Conflict.

UNIT 4: ORGANISATIONAL PROCESS

(a) Leadership, Communication forms, Verbal and Non-Verbal (b) Stress Coping, Power & Politics.

UNIT 5: ORGANISATIONAL DEVELOPMENT

Objectives and Methods of Organisational Development, Empowerment.

SUGGESTED READINGS

Fred Luthans: ORGANIZATION BEHAVIOUR Hicks & Gullet: THE MANAGEMENT OF ORGANISATION Harsey Paul: ORGANISATION BEHAVIOUR Stephen P Robbins: PRGAMOSATOPMA BEHAVIOUR Davis Keith: HUMAN BEHAVIOUR AT WORK Rao VSP: ORGANISATION-THEORY OF BEHAVIOUR Udai Pareek: ORGANISATIONAL CULTURE & CLIMATE JBP Sinha: PATTERNS OF WORK CULTURE

Course Number: MBM552, Course Title: E-COMMERCE

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds. /Mod.:63

UNIT 1: INTRODUCTION

Basics of e-business, forces fueling e-business, e-business framework, preparing the online business, defining business models and e-business models.

UNIT 2: EVOLUTION OF INTERNET

History of internet, internet connectivity, internet access providers (IAP), history of web, web and e-business, web 2.0, e-commerce software for large, medium and small companies. Introduction to cloud computing, The economics and benefits of cloud computing,

UNIT 3: MARKETING ON WEB

Marketing strategies on the web. Virtual communities and social networking websites, branding on the web, marketing decision support system, sales force automation, web and customer services.

UNIT 4: PAYMENT AND SECURITY

Overview of electronic payment technology, digital cash, digital checks and electronic wallets, Internet security issues, encryption and transaction security, hacking and cyber crimes, legal environment and ethical issues.

UNIT 5: E-COMMERCE APPLICATIONS

E-commerce and banking, e-commerce and retailing, e-commerce and online publishing, virtual organizations, Mobile and wireless computing and e-commerce to m- commerce.

Suggested Readings:

Ravi Kalkota And Marcia Robinson: E-Business- Roadmap For Success.

Raymond Greenlaw And Ellen Hepp; Fundamentals Of The Internet.

Daniel Armor: The E-Business (R) Evolution.

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Course Number: MBM554, Course Title: MANAGEMENT INFORMATION SYSTEMS

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION & STRUCTURE OF M.I.S

Meaning and Role of MIS, Concepts in MIS, Characteristics of MIS, Operating elements of an Information System, M.I.S Support for Decision Making, Structure based on Management Activity and Organization function, Synthesis of MIS Structure.

UNIT 2: CONCEPTS OF INFORMATION, DECISION MAKING FOR MIS DESIGN

Concept of Information, Quality of Information, Types of Information, Value of Information, Measure of Information, Entropy, Concept of Information based Decision Making, Phases in Decision Making process, Methods for deciding among alternatives, Documenting and Communicating Decision Rules.

UNIT 3: COMPUTER BASED ORGANIZATIONAL INFORMATION SYSTEMS

Execution Information System, Functional Information Systems, Marketing Information System, Manufacturing Information System, Financial Information system.

UNIT 4: DEVELOPMENT, IMPLEMENTATION AND EVALUATION OF MIS

Planning, Conceptual System Design, Detailed System Design, Basic Methods of Implementation, Documentation and Evaluation of MIS.

UNIT 5: DECISION SUPPORT SYSTEMS

Characteristics of D.S.S, Classes of D.S.S Decision Support System Users, Issues in Design, Implementation of DSS, Data Flow Diagrams, Group Decision Support Systems, Work Redesign in D.S.S

Suggested Readings:

J Kanter: MANAGEMENT INFORMATION SYSTEMS

RJ Therauf: DECISION SUPPORT SYSTEM FOR EFFECTIVE PLANNING AND CONTROL J Knater: MANAGING WITH INFORMATION

GB Davis, MH Olson: MANAGEMENT INFORMATION SYSTEM

RG Murdick, JE Ross, JR Claggett: INFORMATION SYSTEMS FOR MODERN MANAGEMENT V Rajaraman: DESIGN AND ANALYSIS OF INFORMATION SYSTEMS

BC McNurlin, RH Sprague: INFORMATION SYSTEM MANAGEMENT IN PRACTICE JE Ross: MANAGEMENT INFORMATION SYSTEM

Course Number: MBM541, Course Title: DISSERTATION II

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 8, Periods(55 mts. each)/week: 24(L-0+T-0+P/S-24), Min.pds./Mod.:207

Course Number: MBM542, Course Title: STRATEGIC MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: INTRODUCTION

Concept of business and corporate strategies, Need of corporate strategies, Different models of corporate planning, Problems in strategic planning; Corporate strategies: Objectives, Purpose and mission. Strategies, values and business ethics.

UNIT 2: CORPORATE STRATEGIES

Functional strategies, Growth strategies: Take over, diversification and expansion, Strategy formulation and implementation. Making framework, Industry Structure Analysis

UNIT 3: BUSINESS POLICY

Strategy and Business Policy, McKinzey 7’s Business Policy in different areas e.g. Marketing, Finance, Production, Personnel and Training, Maintenance. Implementation of Policies.

UNIT 4: STRATEGIC ADVANTAGE ANALYSIS

(23)

Course Number: MBM543, Course Title: ENTREPRENEURSHIP & LEADERSHIP DEV.

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: ENTREPRENEURIAL PERSPECTIVE

Importance of Entrepreneurs, Characteristics, Competencies, Entrepreneurial and Intrapreneurial Mind.

UNIT 2: LEADERSHIP PERSPECTIVE

Leadership- Role, Skills and Styles, Leadership, and Management (Authority v/s Responsibility, Delegation and Acceptance, Motivation, Communication, Manager as Leader), Leader and Team Building, Leadership and Change Management, Ethics.

UNIT 3: ESTABLISHING THE ENTERPRISE AND STARTING THE VENTURE

Creativity, Innovation and Business Idea Generation, Opportunity Scanning, Preparation of Business Plan, Evaluation The Plan.

UNIT 4: RESOURCES

Marketing Plan, Financial Plan, Production Plan, Operation Plan, Organizational Plan.

UNIT 5: GROWTH AND SOCIAL RESPONSIBILITIES

Stages of Growth, Growth Strategies, Expansion.

SUGGESTED READINGS:

Rajeev Roy: ENTREPRENEURSHIP, Oxford Higher Education

Robert. D. Hisrch, P. Peters, & A. Shepherd: ENTREPRENEURSHIP, Tata McGraw-Hill Sandra Sucher: THE MORAL LEADER, Routledge

Course Number: MBM452, Course Title: SALES FORCE MANAGEMENT

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: SELLING FUNCTION

Introduction to Sales Management, Personal Selling; Functions of Sales People, Sales Process &

Theories, Consultative, Relationship and Partnering Selling, Ethics in Selling.

UNIT 2: STRATEGIC ROLE OF SALES FUNCTION

Organisational strategies & Sales function; Sales Organisation and Territory Planning, Managing Customers and Territories, Analysing Market Potential, Industry Forecasts to Company Sales Forecasts.

UNIT 3: DEVELOPING SALES FORCE

Recruiting and Selecting Sales Force, Training Sales People, Kinds of Training, Compensation Systems.

UNIT 4: DIRECTING SALES FORCE

Sales Leadership; Supervision, Motivation, Rewards Systems.

UNIT 5: EVALUATING EFFECTIVENESS OF SALES FORCE ORGANISATION

Process of Sales Force Evaluation, Sales Budgets and Quotas, Measures of Performance.

SUGGESTED READINGS:

Ingram, La Forge, Schwepker & Williams: SALES MANAGEMENT, Thomson South Western, VI ed.

Kujnish Vashisht: A PRACTICAL APPROACH TO SALES MANAGEMENT, Atlantic Richard Still, Edward Cunduff, Norm Govani: SALES MANAGEMENT, PHI-New Delhi Gerald Manning & Barry Reece: SELLING TODAY, PHI

Jobber David, Lancaster Geoff: SELLING AND SALES MANAGEMENT, Pearson Education, VI ed.

(24)

Course Number: MBM456, Course Title: SECURITY ANALYSIS & PORTFOLIO MNGT.

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1

Introduction and Concepts of Portfolio Management. Portfolio management process, equity research v/s Portfolio management. Primary and Secondary objectives, factors considered in portfolio dedication, Introduction to Stock Markets and Mutual Funds.

UNIT 2

Investment strategies, diversification, market efficiency, selection of bonds & investments in real estate assets.

UNIT 3

Selection of equities using fundamental and technical analysis.

UNIT 4

Revision of equity portfolio, revision of fixed income portfolio, portfolio management.

UNIT 5

Performance evaluation, measuring portfolio risk, traditional measures and measures in practice, annualised return and IRR.

SUGGESTED READINGS:

Avadhani VA: SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT Barua Ranganathan Verma: PORTFOLIO MANAGEMENT

Fisher and Jorden: SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT Strong Rober A: PORTFOLIO MANAGEMENT HANDBOOK

Course Number: MBM457, Course Title: INDUSTRIAL RELATIONS AND LAW

Class: PGDUP&M, Status of Course: MODULAR MAJOR COURSE, Approved since session: 2015-16 Total Credits: 4, Periods(55 mts. each)/week: 8(L-8+T-0+P/S-0), Min.pds./Mod.:63

UNIT 1: TRADE UNION ACT & INDUSTRIAL INDISPUTES ACT [12 pds]

Provisions of the Act, Registration- Modes, Cancellation, Duties and liabilities of Trade Unions.

Principles under the Act, Authorities and their functions, Settlement, Penalty, Strike, lockout, lay- off, Retrenchment. Causes of disputes, Preventive measures- Bipartite and Tripartite Bodies, Work Committees. Joint management council, Ethical Codes, Standing Orders, Collective bargaining.

Conciliation, Arbitration, Adjudication.

UNIT 2: MISCELLANEOUS ACTS [12 pds]

Brief application of PF Act, Gratuity Act, Workmen compensation Act, Employment exchange act, workmen compensation Act , ESI act at work place

UNIT 3: WAGES ACT [13 pds]

Definitions, Scope, Responsibility of Payment. Procedure for Fixation and Revision of Wages. Rights Obligation of employers and employees.

UNIT 4: FACTORIES ACT [13 pds]

Provisions regarding health safety and cleanliness, Provisions regarding welfare of workers, Special provisions regarding employment of women, Annual leave, penalties and procedures.

UNIT 5: TRADE UNIONS [13 pds]

Trade Union development and functions, Trade Union Structure and Recognition. Problems of Trade unions and Indian Experiences.

SUGGESTED READINGS:

ND Kapoor: ELEMENTS OF INDUSTRIAL LAW

Srivastava S: LABOUR LAWS AND INDUSTRIAL RELATIONS Monakka A: INDUSTRIAL RELATIONS

Sharma AM: INDUSTRIAL RELATIONS - CONCEPTUAL AND LEGAL FRAMEWORK Verma Pramod: MANAGEMENT OF INDUSTRIAL RELATIONS

References

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