Quality Council of India

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Quality Council of India

Annual Report

2015-2016

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Quality Council of India 4

Annual Report 2015 - 16

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Quality Council of India 5 Annual Report 2015 - 16

Dear Friends,

The past year 2015-16 has been one of the most busy years in the history of the ŽƌŐĂŶŝǌĂƟŽŶ͘Y/ŚĂƐƉƌŽŐƌĞƐƐĞĚĚƌĂŵĂƟĐĂůůǇĂŶĚĚƌĂƐƟĐĂůůǇŝŶŝƚƐŵŝƐƐŝŽŶŽĨĐƌĞĂƟŶŐ ĂŶĐŽƐǇƐƚĞŵŽĨYƵĂůŝƚǇŝŶ/ŶĚŝĂ͘ƐƚŚĞŶŶƵĂůZĞƉŽƌƚƐƵŐŐĞƐƚƐ͕ƚŚĞůĞǀĞůŽĨĂĐƟǀŝƚǇ ŚĂƐŐƌŽǁŶƵƉďǇĂĨĂĐƚŽƌŽĨƚŚƌĞĞĂŶĚǁĞŚŽƉĞƚŽƐĞĞŝƚĂĐĐĞůĞƌĂƚĞĨƵƌƚŚĞƌŝŶƚŚĞĐŽŵŝŶŐ ǇĞĂƌ͘dŚĞƉĂĐĞǁĂƐĂůƌĞĂĚǇƐĞƚŝŶƚŚĞůĂƚĞƌƉĂƌƚŽĨƚŚĞǇĞĂƌϮϬϭϰͲϭϱĂŶĚŶŽǁǁĞŚĂǀĞ ƉƵƚŝŶƉůĂĐĞƚŚĞƌĞƋƵŝƌĞĚƐƚƌĞŶŐƚŚŝŶƚĞƌŵƐŽĨŚƵŵĂŶƌĞƐŽƵƌĐĞƐĂŶĚĞǆƉĂŶĚĞĚŽƵƌƐŬŝůůƐ ĂŶĚĐŽŵƉĞƚĞŶĐĞƚŽƐĐĂůĞƵƉƚŚĞĂĐƟǀŝƟĞƐĨƵƌƚŚĞƌ͘ƐĞƌŝĞƐŽĨŶĞǁŝŶŝƟĂƟǀĞƐŚĂǀĞďĞĞŶ ƚĂŬĞŶƵƉďǇY/ŝŶƚŚĞǇĞĂƌƵŶĚĞƌƌĞƉŽƌƚ͘

,ŝƐƚŽƌŝĐ ĐŚĂŶŐĞƐ ĂƌĞ ƵŶĨŽůĚŝŶŐ ĂŶĚ ƵŶůĞĂƐŚŝŶŐ Ă ŚŽƐƚ ŽĨ ŶĞǁ ŽƉƉŽƌƚƵŶŝƟĞƐ ƚŽ ĨŽƌŐĞ Ă ĚǇŶĂŵŝĐ ƐŚŝŌ ŝŶ ƚŚĞ ǀŝƐŝŽŶ ĨŽƌ ƚƌĂŶƐĨŽƌŵŝŶŐ /ŶĚŝĂ͘ /ŶĚŝĂ ŝƐ ƐƚĂŐŝŶŐ ƚŚĞ ůĂƌŐĞƐƚ ĂŶĚ ǇŽƵŶŐĞƐƚǁŽƌŬĨŽƌĐĞŝŶƚŚĞǁŽƌůĚ͘ƚƚŚĞƐĂŵĞƟŵĞ͕ƚŚĞĐŽƵŶƚƌǇŝƐŝŶƚŚĞŵŝĚƐƚŽĨĂ ŵĂƐƐŝǀĞ ǁĂǀĞ ŽĨ ƵƌďĂŶŝǌĂƟŽŶ ĂƐ ƐŽŵĞ ĞƐƟŵĂƚĞĚ ϭϬ ŵŝůůŝŽŶ ƉĞŽƉůĞ ŵŽǀĞ ƚŽ ƚŽǁŶƐ ĂŶĚĐŝƟĞƐĞĂĐŚǇĞĂƌŝŶƐĞĂƌĐŚŽĨũŽďƐĂŶĚŽƉƉŽƌƚƵŶŝƟĞƐ͘/ƚŝƐƚŚĞůĂƌŐĞƐƚƌƵƌĂůͲƵƌďĂŶ ŵŝŐƌĂƟŽŶ ŽĨ ƚŚŝƐ ĐĞŶƚƵƌǇ͘ ,Žǁ /ŶĚŝĂ ĚĞǀĞůŽƉƐ ŝƚƐ ƐŝŐŶŝĮĐĂŶƚ ŚƵŵĂŶ ƉŽƚĞŶƟĂů ĂŶĚ ůĂǇƐĚŽǁŶŶĞǁŵŽĚĞůƐĨŽƌƚŚĞŐƌŽǁƚŚŽĨŝƚƐďƵƌŐĞŽŶŝŶŐƚŽǁŶƐĂŶĚĐŝƟĞƐǁŝůůůĂƌŐĞůǇ ĚĞƚĞƌŵŝŶĞƚŚĞƐŚĂƉĞŽĨƚŚĞĨƵƚƵƌĞĨŽƌƚŚĞĐŽƵŶƚƌǇĂŶĚŝƚƐƉĞŽƉůĞŝŶƚŚĞǇĞĂƌƐƚŽĐŽŵĞ͘

DĂƐƐŝǀĞŝŶǀĞƐƚŵĞŶƚƐǁŝůůďĞŶĞĞĚĞĚƚŽĐƌĞĂƚĞƚŚĞũŽďƐ͕ŚŽƵƐŝŶŐ͕ĂŶĚŝŶĨƌĂƐƚƌƵĐƚƵƌĞƚŽ ŵĞĞƚƐŽĂƌŝŶŐĂƐƉŝƌĂƟŽŶƐĂŶĚŵĂŬĞƚŽǁŶƐĂŶĚĐŝƟĞƐŵŽƌĞůŝǀĞĂďůĞĂŶĚŐƌĞĞŶĞƌ͘

&ŽƐƚĞƌŝŶŐŐƌĞĂƚĞƌůĞǀĞůƐŽĨĞĚƵĐĂƟŽŶĂŶĚƐŬŝůůƐǁŝůůďĞĐƌŝƟĐĂůƚŽƉƌŽŵŽƚĞƉƌŽƐƉĞƌŝƚǇŝŶĂ ƌĂƉŝĚůǇŐůŽďĂůŝǌŝŶŐǁŽƌůĚ͕ŝŵƉƌŽǀŝŶŐŚĞĂůƚŚĐĂƌĞĂŶĚǁĞůůďĞŝŶŐǁŝůůďĞĞƋƵĂůůǇŝŵƉŽƌƚĂŶƚ ĨŽƌƚŚĞƋƵĂůŝƚǇŽĨůŝĨĞĨŽƌĞǀĞƌǇĐŝƟǌĞŶ͘dŚĞĐŽƵŶƚƌǇ͛ƐŝŶĨƌĂƐƚƌƵĐƚƵƌĞŶĞĞĚƐĂƌĞŵĂƐƐŝǀĞ ĂŶĚ ƌĞƋƵŝƌĞ ŚƵŐĞ ŝŶǀĞƐƚŵĞŶƚƐ͘ /ŶĚŝĂ ŶŽǁ ŚĂƐ ƚŚĂƚ ƌĂƌĞ ǁŝŶĚŽǁ ŽĨ ŽƉƉŽƌƚƵŶŝƚǇ ƚŽ ŝŵƉƌŽǀĞƚŚĞƋƵĂůŝƚǇŽĨůŝĨĞĂŶĚƋƵĂůŝƚǇŽĨƐĞƌǀŝĐĞƉƌŽǀŝĚĞĚƚŽŝƚƐϭϮϱƌŽƌĞĐŝƟǌĞŶƐĂŶĚ ůĂǇƚŚĞĨŽƵŶĚĂƟŽŶƐĨŽƌĂƚƌƵůǇƉƌŽƐƉĞƌŽƵƐĨƵƚƵƌĞʹĨƵƚƵƌĞƚŚĂƚǁŝůůŝŵƉĂĐƚƚŚĞĐŽƵŶƚƌǇ ĂŶĚŝƚƐƉĞŽƉůĞĨŽƌŐĞŶĞƌĂƟŽŶƐ͘

Y/͛ƐŐŽĂůĨŽƌƚŚĞǇĞĂƌƐƚŽĐŽŵĞǁŝůůďĞƚŽŚĞůƉŝŵƉƌŽǀĞYƵĂůŝƚǇŽĨƐǇƐƚĞŵƐ͕ƉƌŽĐĞƐƐĞƐ͕

ŐŽŽĚƐĂŶĚƐĞƌǀŝĐĞƐŝŶƚŚĞĐŽƵŶƚƌǇĨŽƌĚŽŵĞƐƟĐĐŽŶƐƵŵƉƟŽŶĂŶĚĨŽƌĞǆƉŽƌƚĂƐǁĞůůĂƐ ƉƌŽǀŝĚŝŶŐŚƵŵĂŶƌĞƐŽƵƌĐĞƚŽĐŽŶĚƵĐƚƚŚŝƌĚƉĂƌƚǇĞǀĂůƵĂƟŽŶŽĨĚŝīĞƌĞŶƚƉƌŽũĞĐƚƐĂŶĚ ƐĐŚĞŵĞƐƚŚƌŽƵŐŚĂǁĞůůƌĞƐĞĂƌĐŚĞĚŵĞƚƌŝĐƐďĂƐĞĚŽŶŽƵƚĐŽŵĞƐ͘

Adil Zainulbhai

Chairman, QCI

MESSAGE

Quality Council of India

2nd Floor, Institution of Engineers’ Building, Bahadur Shah Zafar Marg, New Delhi – 110 002, India

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Y/ĂŶĚŝƚƐŽĂƌĚƐ͕ĂůŽŶŐǁŝƚŚĂƌŽƵŶĚϮϬϬнĞŵƉůŽǇĞĞƐ͕ĂƐǁĞůůĂƐŵŽƌĞƚŚĂŶϭϬϬϬϬн ĂƐƐĞƐƐŽƌƐĂŶĚĂƵĚŝƚŽƌƐŝŶƚŚĞĞƌƟĮĐĂƟŽŶĂŶĚ/ŶƐƉĞĐƟŽŶďŽĚŝĞƐĂĐĐƌĞĚŝƚĞĚďǇƵƐ͕ǁŝůů ƉůĂǇĂĐƌƵĐŝĂůƌŽůĞŝŶƉƌŽǀŝĚŝŶŐƐƉĞĞĚŝŶŝŵƉůĞŵĞŶƚĂƟŽŶŽĨǀĂƌŝŽƵƐƉƌŽũĞĐƚƐƚŚĂƚY/ŝƐ ǁŽƌŬŝŶŐŽŶ͘

^Ěͬʹ ĚŝůĂŝŶƵůďŚĂŝ ŚĂŝƌŵĂŶ YƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂ

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fiz; fe=ksa]

fiNyk o"kZ 2015&16 laxBu ds bfrgkl ds lokZf/kd O;Lr o"kksZa esa ls ,d jgk gSA D;wlhvkbZ us Hkkjr esa xq.koÙkk dk ,d ikfjfLFkfrd ra= cukus ds vius vfHk;ku esa cgqr rsth ls izxfr dh gSA tSlk fd okf"kZd fjiksVZ esa lq>k;k x;k gS] xfrfof/k dk Lrj rhu xq.kk c<+ x;k gSA vkSj gesa vk'kk gS fd vkus okys o"kksZa esa ;g vkSj Hkh c<+sxkA tks xfr 2014&15 ds o"kZ esa ckn okys le; esa cukbZ xbZ Fkh vkSj vc geus ekuo lalk/ku ds lanHkZ esa visf{kr la[;k dh fu;qfDr dh gS ,oa vius dkS'kyksa vkSj izfrLi/kkZ dks vkxs pydj mUur cukus dh mEehn j[krs gSaA fjiksVZ ds varxZr ,d o"kZ esa D;wlhvkbZ }kjk fy, x, u, igyksa dh ,d J`a[kyk nh xbZ gSaA

,sfrgkfld cnykoksa ls Hkkjr :ikarj.k djus dh nwj n`f"V esa ,d xfr'khy cnyko dks vkxs c<+kus ds vusd u, volj feys gSaA Hkkjr esa bl le; nqfu;k dh lcls cM+h vkSj ;qok tu 'kfDr miyC/k gSA blh ds lkFk ns'k 'kgjhdj.k dh c`gr rjax ds chpksa chp gS] tSlk fd vuqeku yxk;k x;k gS fd gj o"kZ ukSdfj;ksa vkSj voljksa dh ryk'k esa 10 yk[k yksx NksVh txgksa ls 'kgjksa dh vksj tkrs gSaA ;g bl 'krkCnh dk lcls cM+k xzkeh.k & 'kgjh izokl gSA Hkkjr }kjk viuh egRoiw.kZ ekuo {kerk dk fodkl fdl izdkj fd;k tkrk gS vkSj ;g c<+rs dLcksa vkSj 'kgjksa dh o`f) ds fy, u, ekWMy fdl izdkj cukrk gS] blh ls ns'k ds Hkfo"; dk vkdkj vkSj vkus okys Ok"kksZa esa yksxksa dk Hkfo"; r; gksxkA ukSdfj;ksa]

vkokl vkSj ewy lajpuk ds fuekZ.k ds fy, cM+s iSekus ij fuos'k dh t:jr gksxh rkfd bu Åaph mEehnksa dks iwjk fd;k tk lds rFkk 'kgjksa vkSj dLcksa dks vf/kd gjk Hkjk rFkk jgus ;ksX; cuk;k tk ldsA rsth ls oSf'od gksrs fo'o esa le`f) dks c<+kok nsus ds fy, f'k{kk vkSj dkS'ky dk cM+s iSekus ij fodkl egRoiw.kZ gksxk lkFk gh LokLF; ns[kHkky vkSj dY;k.k esa lq/kkj dk izR;sd ukxfjd ds thou dh xq.koÙkk esa leku :Ik ls egRo gksxkA ns'k esa ewy lajpuk dh t:jrsa O;kid gSa vkSj muds fy, fuos'k dh t:jr gSA vc Hkkjr esa 125 djksM+ ukxfjdksa dks iznku dh tk jgh thou dh xq.koÙkk vkSj xq.koÙkk iw.kZ lsokvksa esa lq/kkj ykus ds voljksa dk ,d mfpr le; vk;k gS vkSj blh ls ,d okLrfod le`) Hkfo"; dh vk/kkjf'kyk j[kh tk,xh & ,d ,slk Hkfo"; ftlls ns'k vkSj mlds yksxksa ij dbZ ihf<+;ksa rd izHkko gksxkA

vkus okys o"kksZa esa D;wlhvkbZ dk y{; ns'k esa ?kjsyw [kir rFkk fu;kZr ds fy, iz.kkfy;ksa] izØeksa] oLrqvksa

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vkSj lsokvksa dh xq.koÙkk esa lq/kkj esa enn nsuk gksxk lkFk gh lkFk ifj.kkeksa ij vk/kkfjr Hkyh&Hkkafr 'kksf/kr eSfVªDl ds ek/;e ls fofHkUu ifj;kstukvksa rFkk ;kstukvksa ds r`rh; i{k ewY;kadu ds lapkyu gsrq ekuo lalk/ku iznku djuk gksxkAA

D;wlhvkbZ vkSj blds cksMksZ dk]s vius yxHkx 200 deZpkfj;ksa ,oa gekjs }kjk izR;kf;r izek.ku rFkk fujh{k.k fudk;ksa ds fofHkUu ifj;kstukvksa ftu ij D;wlhvkbZ dk;Zjr gS] ds dk;kZUo;u esa xfr ykus esa ,d fu.kkZ;d Hkwfedk fuHkkuh gksxhA

gLrk@&

vfny tSuqyHkkbZ v/;{k Hkkjrh; xq.koÙkk ifj"kn

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YƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂŚĂƐĚƌĂŵĂƟĐĂůůǇŐƌŽǁŶŝŶƚŚĞƉĂƐƚƚǁŽǇĞĂƌƐ͕ďŽƚŚŝŶƚĞƌŵƐŽĨ ŝƚƐĂĐƟǀŝƟĞƐĂƐǁĞůůĂƐŝƚƐŝŵƉĂĐƚŽŶďƌŝŶŐŝŶŐƋƵĂůŝƚǇĂƐƐĞƐƐŵĞŶƚƚŽƚŚĞĨŽƌĞ͘dŚĞǇĞĂƌ ϮϬϭϱͲϭϲŚĂƐƚĂŬĞŶƵƐŵŝůĞƐĂŚĞĂĚŝŶŽƵƌŽďũĞĐƟǀĞƚŽĐƌĞĂƚĞĂŶĐŽƐǇƐƚĞŵŽĨYƵĂůŝƚǇ ŝŶ/ŶĚŝĂ͘dŚĞůĞǀĞůŽĨĂĐƟǀŝƚǇŚĂƐŐƌŽǁŶŵĂŶǇĨŽůĚĂŶĚǁĞĂƌĞŐĞĂƌĞĚƵƉƚŽŵĞĞƚƚŚĞ ĐŚĂůůĞŶŐĞƐŽĨŐƌŽǁŝŶŐĂƐƉŝƌĂƟŽŶƐŽĨĚŝīĞƌĞŶƚƐƚĂŬĞŚŽůĚĞƌƐ͘

dŚĞ ǀĂƌŝŽƵƐ ĂĐƟǀŝƟĞƐ ƚŚĂƚ Y/ ŚĂƐ ďĞĞŶ ĚŽŝŶŐ ŝŶ ƚŚĞ ĮĞůĚ ŽĨ ĚƵĐĂƟŽŶ͕ ,ĞĂůƚŚĐĂƌĞ͕

^ŬŝůůƐ͕ ŶǀŝƌŽŶŵĞŶƚ͕ ĐĐƌĞĚŝƚĂƟŽŶ ŽĨ ŽŶĨŽƌŵŝŶŐ ƐƐĞƐƐŵĞŶƚ ŽĚŝĞƐ ĂŶĚ YƵĂůŝƚǇ WƌŽŵŽƟŽŶ ŚĂǀĞ ƐŝŐŶŝĮĐĂŶƚůǇ ŝŶĐƌĞĂƐĞĚ ĚƵƌŝŶŐ ƚŚĞ ǇĞĂƌ ƵŶĚĞƌ ƌĞƉŽƌƚ͘ KƵƌ ĞīŽƌƚƐ ƚŽ ŝŵƉƌŽǀĞƋƵĂůŝƚǇ ŽĨ ƐŵĂůůďƵƐŝŶĞƐƐĞƐ ;^DƐͿ͕ WƵďůŝĐ ^ĞƌǀŝĐĞƐ͕WƌŝŵĂƌǇ,ĞĂůƚŚĐĂƌĞĂŶĚ ƐĐŚŽŽůƐŚĂǀĞĂůƐŽƐƚĂƌƚĞĚƐŚŽǁŝŶŐƉŽƐŝƟǀĞƌĞƐƵůƚƐ͘tĞĐĂŶƉƌŽƵĚůǇƐĂǇƚŚĂƚǁĞŚĂǀĞ ďĞĞŶƋƵŝƚĞƐƵĐĐĞƐƐĨƵůŝŶĂƩĂŝŶŝŶŐĂůĞǀĞůŽĨŵĂƚƵƌŝƚǇŝŶĂůůƚŚĞƐĞĂƌĞĂƐ͘

/Ŷ ĂĚĚŝƟŽŶ͕ ǁĞ ŚĂǀĞ ŶŽǁ ƐĞƚ ƵƉ Ă ƵŶŝƚ ŽĨ ǇŽƵŶŐ ƉƌŽĨĞƐƐŝŽŶĂůƐ ǁŚŽ ĂƌĞ ƚĂŬŝŶŐ ƵƉ ƌĞƐƉŽŶƐŝďŝůŝƟĞƐƚŽĚƌŝǀĞƚŚĞ^ǁĂĐŚĐŚƚĂďŚŝǇĂŶƚŚƌŽƵŐŚŽŶĮĞůĚĂƐƐĞƐƐŽƌƐĂĐƌŽƐƐƚŚĞ ĐŽƵŶƚƌǇ͕ ŵĞĂƐƵƌŝŶŐ ŽƵƚĐŽŵĞƐ͘ tĞ ŚĂǀĞ ƉƵƚ ƵƉ Ă ĐŽŵƉƌĞŚĞŶƐŝǀĞ ŵŽĚĞů ĨŽƌ YƵĂůŝƚǇ ŝŵƉƌŽǀĞŵĞŶƚŽĨD^DƐƚŚƌŽƵŐŚĂDĂƚƵƌŝƚǇƐƐĞƐƐŵĞŶƚĂŶĚĞƌƟĮĐĂƟŽŶŵŽĚĞůŬŶŽǁŶ as “ZERO DEFECT ZERO EFFECT” ;Ϳ͘tĞŚĂǀĞŐŝǀĞŶĂŚƵŐĞƉƵƐŚƚŽĐĞƌƟĮĐĂƟŽŶŽĨ zŽŐĂƉƌŽĨĞƐƐŝŽŶĂůƐĂĐƌŽƐƐƚŚĞǁŽƌůĚ͘tĞŚĂǀĞƉƌŽǀŝĚĞĚŵĂũŽƌƌĞĨŽƌŵƐƵŐŐĞƐƟŽŶƐƚŽ DŝŶŝƐƚƌŝĞƐƚŚƌŽƵŐŚƚŚĞĂŶĂůǇƐŝƐŽĨW'ZDƉŽƌƚĂů͘dŚĞƐŬŝůůŝŶŐĞīŽƌƚŚĂƐĚŽƵďůĞĚǁŝƚŚ ŵŽƌĞŶƵŵďĞƌƐŽĨ/d/ƐĂĐĐƌĞĚŝƚĞĚďǇƵƐƚŚĂŶĞǀĞƌďĞĨŽƌĞ͘

KƵƌĞīŽƌƚƐƚŽĞŶŚĂŶĐĞĞŵƉůŽǇĂďŝůŝƚǇĂƐƉĞĐƚŽĨǇŽƵƚŚŝŶƚŚĞĐŽƵŶƚƌǇďǇĐƌĞĂƟŶŐŽŶůŝŶĞ ƐǇƐƚĞŵŽĨƐĞĐƚŽƌĂůŝŶĚƵƐƚƌǇƐƉĞĐŝĮĐĐŽŵƉĞƚĞŶĐǇĂŶĚƐŬŝůůƚŚƌŽƵŐŚĞYƵĞƐƚ͕ƚŚĞĞůĞĐƚƌŽŶŝĐ ƉŽƌƚĂůŽĨƋƵĂůŝƚǇ͕ŵƉůŽǇĂďŝůŝƚǇ͕^ŬŝůůΘdƌĂŝŶŝŶŐ͕ŝƐŐĞƫŶŐǀĞƌǇĞŶĐŽƵƌĂŐŝŶŐƌĞƐƵůƚƐ͘

/ŶƚŚŝƐũŽƵƌŶĞǇƚŚĞǀĂůƵĂďůĞŐƵŝĚĂŶĐĞĂŶĚŵĞŶƚŽƌƐŚŝƉŽĨ^ŚƌŝĚŝůĂŝŶƵůďŚĂŝ͕ŚĂŝƌŵĂŶ Y/͕ŚĂƐďĞĞŶŽĨŝŵŵĞŶƐĞǀĂůƵĞĂŶĚŚĂƐŵĂŐŝĐĂůůǇƚƌĂŶƐĨŽƌŵĞĚƚŚĞǁŽƌŬĐƵůƚƵƌĞŽĨƚŚĞ ŽƌŐĂŶŝǌĂƟŽŶ͘

dŚĂŶŬƐ

^Ěͬʹ ƌ͘ZĂǀŝW͘^ŝŶŐŚ

^ĞĐƌĞƚĂƌǇ'ĞŶĞƌĂů YƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂ Dr. Ravi P. Singh

Secretary General, QCI

MESSAGE

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D;wlhvkbZ us foxr nks o"kksZa esa viuh xfrfof/k;ksa esa vkSj xq.koÙkk ewY;kadu ij mlds izHkko ds lanHkZ esa vizR;kf'kr :Ik ls izxfr dh gSA o"kZ 2015 & 16 esa Hkkjr esa ikfjfLFkfrd ra= ds l`tu ds vius mís'; esa geus cgqr yEch nwjh r; dh gS rFkk bl xfrfof/k ds Lrj esa dbZ xquk o`f) gqbZ gS vkSj fofHkUu LVsd gksYMjksa dh c<+rh gqbZ vis{kkvksa dks iwjk djus dh pqukSrh dk lkeuk djus ds fy, ge iwjh rjg ls rS;kj gq, gSaA fjiksVZ ds varxZr o"kZ ds nkSjku D;wlhvkbZ dh f'k{kk] LokLF;] Ldhy] i;kZoj.k] vuq:irk ewY;kadu laxBuksa ds izR;k;u vkSj xq.krk lao/kZu vkfn fofHkUu xfrfof/k;ksa esa mYys[kuh; o`f) gqbZ gSA y?kq m|ksxksa ¼,l,ebZ½]

lkoZtfud lsokvksa] izkFkfed LokLF; lsok vkSj Ldwyksa dh xq.koÙkk esa lq/kkj gsrq gekjs }kjk 'kq: fd, x, iz;klksa ds ldkjkRed ifj.kke feyus 'kq: gks x, gSaA ge xoZ ls dg ldrs gSa fd ge mi;qZDr {ks=ksa esa ifjiDork Lrj izkIr djus esa dkQh lQy gq, gSaA

blds vykok geus ;qok fo'ks"kKksa dh ,d ;wfuV dk xBu fd;k gS tks iwjs ns'k esa {ks= ewY;kadudrkZvksa ds }kjk fudkys fu"d"kksZa ds ek/;e ls LoPNrk vfHk;ku dks lapkfyr djus dh ftEesnkjh ys jgs gSaA

geus ifjiDork ewY;kadu vkSj izek.ku ds ^thjks fMQsDV] thjks bQsDV ¼tsM½ uked ekWMy ds ek/;e ls lw{e]

y?kq vkSj e/;e m|ksxksa ¼,e,l,ebZ½ esa xq.krk mUu;u gsrq ,d O;kid ekWMy izLrqr fd;k gSA geus fo'o Hkj ds ;ksx fo'ks"kKksa ds izek.ku ij cgqr tksj fn;k gSA geus lhihthvkj,,e iksVZy ds fo'ys"k.k ds ek/;e ls fofHkUu ea=ky;ksa dks cgqr cM+s O;oLFkk lq/kkjksa gsrq lq>ko fn, gSaA geus vc rd dh lcls vf/kd la[;k esa vkbZVhvkbZ laLFkkvksa dk izR;k;u djds ;qokvksa dks fLdy ;qDr cukus ds iz;klksa dks nks xquk fd;k gSA ns'k ds ;qokvksa dh {ks=okj ¼lsDVksjy½ m|ksx fo'ks"k ;ksX;rk ,oa dkS'ky ds fy, bZDosLV ¼xq.koÙkk] jkstxkj]

dkS'ky vkSj izf'k{k.k ds fy, bysDVªkWfud iksVZy½ ds ek/;e ls vkWuykbu flLVe rS;kj djds mudh jkstxkj

;ksX;rk c<+kus ds gekjs iz;klksa ds mRlkgtud ifj.kke izkIr gq, gSaA

bl fodkl ;k=k esa D;wlhvkbZ ds v/;{k Jh vkfny tSuqy HkkbZ ds ewY;oku ekxZn'kZu vkSj usr`Ro dk vR;ar egRoiw.kZ ;ksxnku jgk gS vkSj blls laxBu dh dk;Z laLÑfr esa peRdkfjd ifjorZu gqvk gSA

/kU;okn

gLrk@&

Mk- jfo ih flag egklfpo Hkkjrh; xq.koÙkk ifj"kn

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R. Mukundan

Chairman, NBQP

MESSAGE

dŚĞ zĞĂƌ ƵŶĚĞƌ ƌĞǀŝĞǁ ǁĂƐ Ă ĐŚĂůůĞŶŐŝŶŐ ŽŶĞ ĨŽƌ ŽƵƌ ŽĂƌĚ͘ tĞ ŚĂĚ ĞǆĞĐƵƚĞĚ ĨĞǁ ĐŚĂůůĞŶŐŝŶŐƉƌŽũĞĐƚƐĚƵƌŝŶŐƚŚĞǇĞĂƌĂŶĚĐŽŶƟŶƵŝŶŐǁŝƚŚŽƵƌĞīŽƌƚƐƚŽůĞĂĚĂŶĂƟŽŶǁŝĚĞ ƋƵĂůŝƚǇŵŽǀĞŵĞŶƚŝŶƚŚĞĐŽƵŶƚƌǇ͘/ŚĂǀĞŶŽǁƚŚĞƉůĞĂƐƵƌĞŽĨŚŝŐŚůŝŐŚƟŶŐĨĞǁƐŝŐŶŝĮĐĂŶƚ ĞǀĞŶƚƐĂŶĚƉƌŽũĞĐƚƐǁĞĐŽŶĚƵĐƚĞĚĚƵƌŝŶŐƚŚĞǇĞĂƌƵŶĚĞƌƌĞǀŝĞǁ͘

ƵƌŝŶŐƚŚĞƉĞƌŝŽĚƚŚĞŽĂƌĚŽƌŐĂŶŝǌĞĚƚŚĞϭϬƚŚEĂƟŽŶĂůYƵĂůŝƚǇŽŶĐůĂǀĞŽŶƵŐƵƐƚ ϳͲϴ͕ϮϬϭϱĂƚ^ŝƌŝ&ŽƌƚƵĚŝƚŽƌŝƵŵ͕EĞǁĞůŚŝ͘dŚŝƐǁĂƐƚŚĞůĂƌŐĞƐƚŽŶĐůĂǀĞƟůůĚĂƚĞĂŶĚ ƉĞƌŚĂƉƐƚŚĞůĂƌŐĞƐƚĞǀĞŶƚŽŶƋƵĂůŝƚǇŝŶƚŚĞĐŽƵŶƚƌǇ͘tĞŚĂĚŵŽƌĞƚŚĂŶϭϲϬϬĚĞůĞŐĂƚĞƐ ĂƩĞŶĚŝŶŐƚŚĞŽŶĐůĂǀĞǁŚŽĐĂŵĞĨƌŽŵĚŝīĞƌĞŶƚƌĞŐŝŽŶƐŽĨƚŚĞĐŽƵŶƚƌǇĂŶĚĨƌŽŵǀĂƌŝŽƵƐ ƐĞĐƚŽƌƐ ůŝŬĞ /ŶĚƵƐƚƌǇ͕ ,ĞĂůƚŚĐĂƌĞ͕ ĚƵĐĂƟŽŶ͕ ĂŶĚ 'ŽǀĞƌŶŵĞŶƚ ĞƚĐ͘ dŚĞ ŽŶĐůĂǀĞ ŚĂĚ t,KĂƐƚĞĐŚŶŝĐĂůƉĂƌƚŶĞƌĨŽƌƚŚĞŚĞĂůƚŚĐĂƌĞƐĞƐƐŝŽŶƐĂŶĚ^YĂƐŬŶŽǁůĞĚŐĞƉĂƌƚŶĞƌ͘

dŚĞƌĞ ǁĞƌĞ ƐĞǀĞƌĂů ŝŶƚĞƌŶĂƟŽŶĂů ĞǆƉĞƌƚƐ ǁŚŽ ƐŚĂƌĞĚ ƚŚĞŝƌ ƚŚŽƵŐŚƚƐ ŽŶ ƚŚĞ ƌĞĐĞŶƚ ƚƌĞŶĚƐŽĨƋƵĂůŝƚǇŝŶƚŚĞŝƌĚŽŵĂŝŶŽĨĞǆƉĞƌƟƐĞ͘ƵƌŝŶŐƚŚĞŽŶĐůĂǀĞǁĞĚŝƐƚƌŝďƵƚĞĚƚŚĞ Y/Ͳ>^ŚĂŚYƵĂůŝƚǇǁĂƌĚƐĂŶĚƌĞůĞĂƐĞĚƚŚĞϮŶĚĞĚŝƟŽŶŽĨƚŚĞƉƵďůŝĐĂƟŽŶ͞YƵĂůŝƚǇ ĞƐƚWƌĂĐƟĐĞƐ͘͟

dŚĞϮϬϭϱĞĚŝƟŽŶŽĨƚŚĞ/^KϵϬϬϬĂŶĚ/^KϭϰϬϬϬƐƚĂŶĚĂƌĚƐǁĞƌĞƌĞůĞĂƐĞĚŝŶ^ĞƉƚĞŵďĞƌ ϮϬϭϱ͘KƵƌŽĂƌĚĚĞĐŝĚĞĚƚŽŝŶĨŽƌŵĂďŽƵƚƚŚĞƐĞŶĞǁƐƚĂŶĚĂƌĚƐƚŽǀĂƌŝŽƵƐƐƚĂŬĞŚŽůĚĞƌƐ ůŝŬĞ ĞƌƟĮĐĂƟŽŶ ŽĚŝĞƐ͕ ĂƵĚŝƚŽƌƐ͕ ĐŽŶƐƵůƚĂŶƚƐ ĂŶĚ ŽƌŐĂŶŝǌĂƟŽŶƐ ƚŚĂƚ ŚĂǀĞ ŽďƚĂŝŶĞĚ ƚŚĞƐĞƐƚĂŶĚĂƌĚƐ͘tĞĐŽŶĚƵĐƚĞĚϱǁŽƌŬƐŚŽƉƐŽŶ/^KϵϬϬϭ͗ϮϬϭϱĂŶĚϯǁŽƌŬƐŚŽƉƐŽŶ /^KϭϰϬϬϭ͗ϮϬϭϱĂĐƌŽƐƐƚŚĞĐŽƵŶƚƌǇ͘tĞŚĂĚƌ͘EŝŐĞůƌŽŌ͕ĐŚĂŝƌŵĂŶŽĨƚŚĞdϭϳϲ͕ĂŶĚ ƌ͘ŵĂƌũŝƚ<ĂƵƌ͕ŵĞŵďĞƌŽĨƚŚĞdϮϬϳŽĨ/^KĂƐƐƉĞĂŬĞƌƐĨŽƌƚŚĞƐĞǁŽƌŬƐŚŽƉƐ͘tĞŚĂĚ ŵŽƌĞƚŚĂŶϲϬϬĚĞůĞŐĂƚĞƐĂƩĞŶĚŝŶŐƚŚĞƐĞǁŽƌŬƐŚŽƉƐ͘dŚĞŽĂƌĚĐŽŶƟŶƵĞĚŝƚƐƚĞĐŚŶŝĐĂů ƐĞƌǀŝĐĞƐƚŽŐŽǀĞƌŶŵĞŶƚĚĞƉĂƌƚŵĞŶƚƐĨŽƌŝŵƉůĞŵĞŶƟŶŐ/^KϵϬϬϭ͘dŚĞĚĞƉĂƌƚŵĞŶƚŽĨ :ƵƐƟĐĞ͕ EĂƟŽŶĂů WƌŽĚƵĐƟǀŝƚǇ ŽƵŶĐŝů ĂŶĚ KĸĐĞ ŽĨ ŚŝĞĨ ŽŶƚƌŽůůĞƌ ŽĨ ĐĐŽƵŶƚƐ ŽĨ /WWĂǀĂŝůĞĚŽĨƚŚĞƚĞĐŚŶŝĐĂůƐĞƌǀŝĐĞƐĨŽƌŝŵƉůĞŵĞŶƟŶŐ/^KϵϬϬϭ͘tĞĂůƐŽĞǆĞĐƵƚĞĚĂ ƉƌŽũĞĐƚĨŽƌZW'ŽŶƐǇƐƚĞŵŝĐƌĞĨŽƌŵƐĨŽƌĞīĞĐƟǀĞŚĂŶĚůŝŶŐŽĨƉƵďůŝĐŐƌŝĞǀĂŶĐĞƐ͘tĞ ĐŽŶƟŶƵĞĚ ŽƵƌ ƌŽƵƟŶĞ ĂĐƟǀŝƟĞƐ ůŝŬĞ ƉƵďůŝĐĂƟŽŶ ŽĨ YƵĂůŝƚǇ /ŶĚŝĂ͕ ĐŽƵƌƐĞ ƌĞŐŝƐƚƌĂƟŽŶ͕

ĂƵĚŝƚŽƌ Θ ĐŽŶƐƵůƚĂŶƚ ƌĞŐŝƐƚƌĂƟŽŶ͘ KƵƌ ƉƌŽĨĞƐƐŝŽŶĂů ŵĞŵďĞƌƐŚŝƉ ƌĞŐŝƐƚƌĂƟŽŶ ƐĐŚĞŵĞ ŚĂƐ ƌĞŐŝƐƚĞƌĞĚ ĂůŵŽƐƚ Ă ĚŽƵďůĞ ĨŽůĚ ŝŶĐƌĞĂƐĞ͘ tĞ ĂƌĞ ǁŽƌŬŝŶŐ ŽƵƚ ŵŽƌĞ ƌĞŐŝƐƚƌĂƟŽŶ ƐĐŚĞŵĞƐ ǁŚŝĐŚ ǁŝůů ĞŶĂďůĞ ƵƐ ƚŽ ŐĞƚ ŵŽƌĞ ĞŶŐĂŐĞŵĞŶƚ ǁŝƚŚ ŽƵƌ ŵĞŵďĞƌƐ͕ ďĞƐŝĚĞƐ ŐĞŶĞƌĂƟŶŐƌĞǀĞŶƵĞ͘

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/ŶĂĚĚŝƟŽŶEYWǁĂƐĞŶƚƌƵƐƚĞĚƚŚĞƌĞƐƉŽŶƐŝďŝůŝƚǇŽĨŝŵƉůĞŵĞŶƟŶŐůĞĂŶŵĂŶĂŐĞŵĞŶƚͬ

<ĂŝǌĞŶŝŶƐŽŵĞ'ŽǀĞƌŶŵĞŶƚŽĨ/ŶĚŝĂĞƉĂƌƚŵĞŶƚƐ͘dŚĞĂŝŵǁĂƐƉƌŽĐĞƐƐƐŝŵƉůŝĮĐĂƟŽŶ͕

ǁŽƌŬƉůĂĐĞŝŵƉƌŽǀĞŵĞŶƚĂŶĚďƵŝůĚŝŶŐĂĐƵůƚƵƌĞŽĨĐŽŶƟŶƵĂůŝŵƉƌŽǀĞŵĞŶƚǁŝƚŚŝŶƚŚĞ ǁŽƌŬƉƌĂĐƟĐĞƐ͘dŚĞƉƌŽũĞĐƚŚĂƐƌĞƐƵůƚĞĚŝŶĂĐŚŝĞǀĞŵĞŶƚŽĨƐĞǀĞƌĂůƚĂŶŐŝďůĞďĞŶĞĮƚƐůŝŬĞ ƐƉĂĐĞƐĂǀŝŶŐƐ͕ďĞƩĞƌƐƉĂĐĞƵƟůŝǌĂƟŽŶ͕ƌĞĚƵĐƟŽŶŝŶĮůĞƌĞƚƌŝĞǀĂůƟŵĞ͕ŝŵƉƌŽǀĞĚǁŽƌŬ ŇŽǁĞƚĐ͘>ŽŽŬŝŶŐĂƚƚŚĞďĞŶĞĮƚƐĂĐŚŝĞǀĞĚ͕ƚŚĞŽĂƌĚŚĂƐďĞĞŶƌĞƋƵĞƐƚĞĚƚŽĐŽŶƟŶƵĞ ƚŚĞƉƌŽũĞĐƚ͘

/ĂŵĂůƐŽŐůĂĚƚŽƐŚĂƌĞǁŝƚŚǇŽƵƚŚĂƚŽƵƌŶŽĚĂůĚĞƉĂƌƚŵĞŶƚ͕ĞƉĂƌƚŵĞŶƚŽĨ/ŶĚƵƐƚƌŝĂů WŽůŝĐǇĂŶĚWƌŽŵŽƟŽŶ;/WWͿ͕ƚŚƌŽƵŐŚŽƵƚƚŚĞǇĞĂƌŚĂǀĞďĞĞŶĞǆƚĞŶĚŝŶŐŝƚƐƐƵƉƉŽƌƚƚŽƵƐ͘

tĞĂƌĞĐŽŶĚƵĐƟŶŐƉƌŽŵŽƟŽŶĂůĂĐƟǀŝƟĞƐƵŶĚĞƌƚŚĞEĂƟŽŶĂůYƵĂůŝƚǇĂŵƉĂŝŐŶ;EYͿ͕

ƚŚƌŽƵŐŚĨƵŶĚƉƌŽǀŝĚĞĚďǇ/WW͘tĞĂƌĞƐƵƌĞŽĨƌĞĐĞŝǀŝŶŐƚŚĞŝƌĐŽŶƟŶƵĞĚƐƵƉƉŽƌƚŝŶƚŚĞ ĐŽŵŝŶŐǇĞĂƌƐĂůƐŽ͘

/ǁŽƵůĚĂůƐŽůŝŬĞƚŽƚŚĂŶŬĂůůŽƵƌŽĂƌĚŵĞŵďĞƌƐǁŚŽŚĂĚďĞĞŶƉƌŽǀŝĚŝŶŐƵƐǁŝƚŚŝĚĞĂƐ ĂŶĚ ƐƵŐŐĞƐƟŽŶƐ ƚŽ ƚĂŬĞ ƵƉ ŵŽƌĞ ŝŶŝƟĂƟǀĞƐ ƐŽ ƚŚĂƚ ǁĞ ĐĂŶ ĐŽŶƟŶƵĞ ƚŽ ĂĚĚƌĞƐƐ ƚŚĞ ƋƵĂůŝƚǇĐŚĂůůĞŶŐĞƐŝŶŽƵƌĐŽƵŶƚƌǇƚŚƌŽƵŐŚĐƌĞĂƟŶŐƚŚĞƌŝŐŚƚƋƵĂůŝƚǇĐƵůƚƵƌĞ͘

Sd/- Z͘DƵŬƵŶĚĂŶ ŚĂŝƌŵĂŶ͕EYW YƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂ

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leh{kk/khu o"kZ gekjs cksMZ ds fy, pqukSrhiw.kZ jgk FkkA geus o"kZ ds nkSjku dqN pqukSrhiw.kZ ifj;kstukvksa dk fu"iknu fd;k vkSj ns'k esa ,d jk"VªO;kih xq.koÙkk vfHk;ku ds usr`Ro ds fy, vius iz;kl tkjh j[ksaA vc eq>s leh{kk/khu o"kZ ds nkSjku vk;ksftr dqN mYys[kuh; ?kVukvksa vkSj ifj;kstukvksa dk fooj.k nsus dh [kq'kh gSA

o"kZ ds nkSjku cksMZ }kjk 7&8 vxLr 2015 dks fljh QksVZ vkWfMVksfj;e] ubZ fnYyh esa 10osa jk"Vªh; xq.koÙkk lEesyu dk vk;kstu fd;k x;kA ;g vc rd dk lcls cM+k vkSj ns'k esa xq.koÙkk ij lcls fo'kky dk;ZØe FkkA bl lEesyu esa 1600 ls vf/kd vfrfFk;ksa us fgLlk fy;k tks ns'k ds fofHkUu fgLlksa rFkk fofHkUu {ks=ksa ls vk, Fks] tSls m|ksx] LokLF; ns[kHkky] f'k{kk vkSj ljdkj vkfnA bl lEesyu esa LokLF;

ns[kHkky l=ksa ds fy, MCY;w,pvks rduhdh Hkkxhnkj rFkk ,,lD;w Kku Hkkxhnkjh ds :Ik esa 'kkfey gq,A vusd varjjk"Vªh; fo'ks"kKksa us fo'ks"kKrk ds vius iz{ks=ksa esa xq.koÙkk ds uohure #>kuksa ij vius fopkj lk>k fd,A lEesyu ds nkSjku D;wlhvkbZ & Mh ,y 'kkg iqjLdkj geus iznku fd, rFkk izdk'ku

^^DokfyVh csLV izSfDVfll** dk nwljk laLdj.k tkjh fd;k x;kA

vkbZ,lvks 9000 vkSj vkbZ,lvks 14000 ekudksa ds 2015 laLdj.k flracj 2015 esa tkjh fd, x, FksA gekjs cksMZ us bu u, ekudksa ds ckjs esa fofHkUu i.k/kkfj;ksa tSls izek.ku fudk;ksa] ys[kk ijh{kdksa]

ijke'kZnkrkvksa vkSj mu laxBuksa dks lwfpr djus dk fu.kZ; fy;k ftUgksaus bu ekudksa dks izkIr fd;k gSA geus vkbZ,lvks 9001 % 2015 ij 5 dk;Z'kkyk,a vkSj vkbZ,lvks 14001%2015 ij iwjs ns'k esa rhu dk;Z'kkyk,a vk;ksftr dhA gekjs dk;ZØe esa Vhlh176 ds v/;{k MkW- fuxsy ØkW¶V vkSj MkW- vejthr]

vkbZ,lvks ds Vhlh 207 ds lnL; vk,A bu dk;Z'kkykvksa esa gekjs ikl 600 ls vf/kd vfrfFk vk,A cksMZ

ds lnL;ksa us vkbZ,lvks 9001 ds dk;kZUo;u ds fy, ljdkjh foHkkxksa dks viuh rduhdh lsok,a nsuk

tkjh j[kkA U;k; foHkkx] jk"Vªh; mRikndrk ifj"kn~ vkSj eq[; ys[kk fu;a=d dk dk;kZy;] MhvkbZihih

us vkbZ,lvks 9001 ds dk;kZUo;u ds fy, rduhdh lsokvksa dk ykHk mBk;kA geus yksd f'kdk;rksa ds

izHkkoh fuiVku ds fy, O;ofLFkr lq/kkjksa ij Mh,vkjihth gsrq ,d ifj;kstuk dk fu"iknu Hkh fd;k

gSA geus DokfyVh bf.M;k tSls izdk'ku] ikB~;Øe iathdj.k] ys[kk ijh{kd vkSj ijke'kZnkrk iathdj.k

tSlh fu;fer xfrfof/k;ka tkjh j[kh gSaA gekjh O;kolkf;d lnL;rk iathdj.k ;kstuk esa yxHkx nks

xq.kk o`f) gqbZ gSA vc ge vf/kd ls vf/kd iathdj.k ;kstukvksa ij dk;Zjr gSa] tks gesa vius lnL;ksa

ds lkFk vf/kd tqM+ko ds vykok jkTkLo mRiknu esa Hkh enn nsaxhA

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blds vykok ,uchD;wih dks Hkkjr ljdkj ds foHkkxksa esa yhu izca/ku@dStu ds dk;kZUo;u dh ftEesnkjh lkSaih xbZ FkhA bldk y{; izfØ;k dk ljyhdj.k] dk;Z LFky esa lq/kkj vkSj dk;Z dh izFkkvksa esa fujarj lq/kkj dh laLÑfr dk fuekZ.k djukA bl ifj;kstuk ds ifj.kke Lo:Ik vusd ewrZ ykHk feys gSa tSls LFkku dh cpr] LFkku dk csgrj mi;ksx] Qkby iqu% izkfIr le; esa deh] dk;Z izokg esa lq/kkj vkfnA vftZr ykHkksa ij ns[krs gq, cksMZ us ifj;kstuk dks tkjh j[kus dk vuqjks/k fd;k gSA

eq>s vkidks ;g crkus esa [kq'kh gS fd gekjs uksMy foHkkx] vkS|ksfxd uhfr ,oa lao/kZu foHkkx ¼MhvkbZihih½ us iwjs o"kZ gesa leFkZu fn;k gSA ge MhvkbZihih }kjk nh xbZ fuf/k ds ek/;e ls jk"Vªh; xq.koÙkk vfHk;ku

¼,uD;wlh½ ds rgr lao/kZukRed xfrfof/k;ksa dk v;kstu djrs gSaA gesa vkus okys o"kksZa esa Hkh MhvkbZihih ls leFkZu tkjh jgus dk fo'okl gSA

eSa vius cksMZ ds lHkh lnL;ksa dks /kU;okn nsuk pkgrk gwa tks gesa vkSj vf/kd ubZ igyksa ds fy, viuh jk; vkSj lq>ko iznku djrs gSa] rkfd ge lgh xq.koÙkk laLÑfr ds fuekZ.k ds tfj, vius ns'k esa xq.koÙkk dh pqukSfr;ksa dks lacksf/kr djuk tkjh j[k ldsA

/kU;okn

gLrk@&

Jh vkj eqdaqnu v/;{k] ,uchD;wih Hkkjrh; xq.koÙkk ifj"kn

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/ƚŐŝǀĞƐŵĞŐƌĞĂƚƉůĞĂƐƵƌĞƚŽǁƌŝƚĞƚŚŝƐŵĞƐƐĂŐĞĨŽƌƚŚĞĂŶŶƵĂůƌĞƉŽƌƚŽĨƚŚĞE,͘KƵƌ ŽƌŐĂŶŝƐĂƟŽŶŚĂƐƐĞĞŶƐƚĂďůĞĂŶĚŚĂƐƐŚŽǁŶƐƵďƐƚĂŶƟĂůŐƌŽǁƚŚŽǀĞƌƚŚĞůĂƐƚǇĞĂƌ͘

dŚĞũŽƵƌŶĞǇŽĨƋƵĂůŝƚǇŝŶŚĞĂůƚŚĐĂƌĞŝŶ/ŶĚŝĂŚĂƐŵŽǀĞĚƚŽƚŚĞŶĞǆƚůĞǀĞůďĞĐĂƵƐĞŽĨƚŚĞ ƉƌĞƐĞŶĐĞĂŶĚƚŚĞĂĐƟǀŝƟĞƐŽĨE,͘

/ƚ ŝƐ ŶĞĐĞƐƐĂƌǇ ƚŚĂƚ ǁĞ ŶŽǁ ĂĐĐĞůĞƌĂƚĞ ƚŚĞ ĂĐĐƌĞĚŝƚĂƟŽŶ ƉƌŽĐĞƐƐ ĞǀĞŶ ĨƵƌƚŚĞƌ ĂŶĚ ĚĞŵŽŶƐƚƌĂƚĞƚŚĞĞŶĞƌŐǇƚŽĨŽƐƚĞƌƋƵĂůŝƚǇŝŶŚĞĂůƚŚĞǀĞŶĨĂƌƚŚĞƌĂŶĚǁŝĚĞƌ͘

/ĂŵǀĞƌǇƉůĞĂƐĞĚĂŶĚƉƌŽƵĚďĞĂƐŵĂůůƉĂƌƚŽĨƚŚŝƐĂĐƟǀŝƚǇ

Sd/- ƌEĂŶĚĂŬƵŵĂƌ:ĂŝƌĂŵ

ŚĂŝƌŵĂŶ͕E, YƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂ Dr Nandakumar Jairam

Chairman, NABH

MESSAGE

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eq>s ,u,ch,p ds okf"kZd fjiksVZ gsrq ;g lans'k fy[krs gq, vR;ar izlUurk gSA gekjk laxBu fujarj xfr'khy cuk gqvk gS vkSj fiNys ,d o"kZ esa i;kZIr izxfr gqbZ gSA

,u,ch,p dh mifLFkfr vkSj xfrfof/k;ksa ds dkj.k Hkkjr esa LokLF; ns[kHkky ds {ks= esa xq.koÙkk dh

;k=k vxys Lrj ij igqap xbZ gSA

;g vfuok;Z gS fd vc ge izR;k;u izfØ;k dks vkSj Hkh rsth iznku djsa rFkk LokLF; esa xq.koÙkk dks vkSj Hkh vf/kd ,oa O;kid c<+kok nsus ij tksj nsaA

eq>s bl xfrfof/k dk ,d NksVk lk fgLls cuus ij vR;Ur izlUurk ,oa xkSjo dh vuqHkwfr gks jgh gSA

gLrk@&

MkW- uandqekj t;jke v/;{k] ,u,ch,p Hkkjrh; xq.koÙkk ifj"kn

(19)

Dear Friends,

/ƚŐŝǀĞƐŵĞŝŵŵĞŶƐĞƉůĞĂƐƵƌĞƚŽƉƌŽǀŝĚĞǇŽƵĂŶƵƉĚĂƚĞŽŶƚŚĞƉĞƌĨŽƌŵĂŶĐĞŽĨE ĂŶĚƚŚĞĂĐƟǀŝƟĞƐƵŶĚĞƌƚĂŬĞŶŝŶƚŚĞ&zϮϬϭϱͲϭϲ͘

E ĂĐŚŝĞǀĞĚ ĨƵƌƚŚĞƌ ŝŶƚĞƌŶĂƟŽŶĂů ƌĞĐŽŐŶŝƟŽŶ ĨŽƌ ŝƚƐ ĂĐĐƌĞĚŝƚĂƟŽŶ ƉƌŽŐƌĂŵŵĞƐ ďǇ ƐŝŐŶŝŶŐ ƚŚĞ /ŶƚĞƌŶĂƟŽŶĂů ĐĐƌĞĚŝƚĂƟŽŶ &ŽƌƵŵ ;/&Ϳ DƵůƟůĂƚĞƌĂů ZĞĐŽŐŶŝƟŽŶ ƌƌĂŶŐĞŵĞŶƚƐ;D>ƐͿĨŽƌƚŚĞ&ŽŽĚ^ĂĨĞƚǇDĂŶĂŐĞŵĞŶƚ^ǇƐƚĞŵƐ;&^D^ͿĂŶĚ/ŶĨŽƌŵĂƟŽŶ

^ĞĐƵƌŝƚǇDĂŶĂŐĞŵĞŶƚ^ǇƐƚĞŵƐ;/^D^ͿŝŶKĐƚ͕ϮϬϭϱ͘EŝƐŽŶĞŽĨƚŚĞϯĐĐƌĞĚŝƚĂƟŽŶ ŽĚŝĞƐ;ƐͿŝŶ/^D^ĂŶĚŽŶĞŽĨϭϭƐŝŶ&^D^ǁŽƌůĚǁŝĚĞƚŽƐŝŐŶƚŚĞ/&D>Ɛ͘E ĂůƐŽ ƵŶĚĞƌǁĞŶƚ WĂĐŝĮĐ ĐĐƌĞĚŝƚĂƟŽŶ ŽŽƉĞƌĂƟŽŶ ;WͿ ƉĞĞƌ ĞǀĂůƵĂƟŽŶ ƐƵĐĐĞƐƐĨƵůůǇ ƚŽƌĞŵĂŝŶƐŝŐŶĂƚŽƌǇƚŽƚŚĞWĂŶĚ/&D>ƐĨŽƌYƵĂůŝƚǇDĂŶĂŐĞŵĞŶƚ^ǇƐƚĞŵƐ;YD^Ϳ͕

ŶǀŝƌŽŶŵĞŶƚDĂŶĂŐĞŵĞŶƚ^ǇƐƚĞŵƐ;D^ͿĂŶĚWƌŽĚƵĐƚĨŽƌĨƵƌƚŚĞƌƉĞƌŝŽĚŽĨϰǇĞĂƌƐ͘

dŚĞŝŶƚĞŶƚŽĨEŝƐƚŽŝŶĐƌĞĂƐŝŶŐůǇƉƌŽǀŝĚĞŝŶƚĞƌŶĂƟŽŶĂůĞƋƵŝǀĂůĞŶĐĞƐƚŽĨĂĐŝůŝƚĂƚĞ ĂĐĐĞƉƚĂŶĐĞ ŽĨ ĐĞƌƟĮĐĂƚĞƐ ĂŶĚ ƌĞƉŽƌƚƐ ŝƐƐƵĞĚ ďǇ E ĂĐĐƌĞĚŝƚĞĚ ďŽĚŝĞƐ ĂĐƌŽƐƐ ďŽƌĚĞƌƐ͕ǁŚŝĐŚƚŚĞ'ŽǀĞƌŶŵĞŶƚĂŶĚ/ŶĚƵƐƚƌǇůĞǀĞƌĂŐĞƚŽƉƌŽŵŽƚĞŶŽƚŽŶůǇĚŽŵĞƐƟĐ ƚƌĂĚĞ͕ĂŶĚƌĞŐƵůĂƚŽƌǇĐŽŵƉůŝĂŶĐĞďƵƚĞǆƉŽƌƚĐŽŵƉĞƟƟǀĞŶĞƐƐĂƐǁĞůůĂŶĚĨƵƌƚŚĞƌDĂŬĞ ŝŶ/ŶĚŝĂŝŶŝƟĂƟǀĞ͘

E ĨŽƌŐĞĚ ĂůůŝĂŶĐĞƐ ŽŶ ƚĞĐŚŶŝĐĂů ĐŽŽƉĞƌĂƟŽŶ ŝŶ ĂĐĐƌĞĚŝƚĂƟŽŶ ĂŶĚ ĐŽŶĨŽƌŵŝƚǇ ĂƐƐĞƐƐŵĞŶƚďǇƐŝŐŶŝŶŐDŽhƐǁŝƚŚƚŚĞ'ƵůĨŽŽƉĞƌĂƟŽŶŽƵŶĐŝůĐĐƌĞĚŝƚĂƟŽŶĞŶƚƌĞ

;'Ϳ͕^ĂƵĚŝƌĂďŝĂĂŶĚƚŚĞ'ůŽďĂůƋƵĂĐƵůƚƵƌĞůůŝĂŶĐĞ;'Ϳ͕h^ĚƵƌŝŶŐƚŚĞǇĞĂƌ͘dŚĞ DŽhǁŝƚŚ'ŝƐƚŽƌĞĐŽŐŶŝǌĞ/ŶĚŝĂŶĐŽŶĨŽƌŵŝƚǇĂƐƐĞƐƐŵĞŶƚďŽĚŝĞƐďĂƐĞĚŽŶE ĂĐĐƌĞĚŝƚĂƟŽŶĨŽƌƚŚĞƉƵƌƉŽƐĞŽĨĐĞƌƟĨǇŝŶŐĐŽŶĨŽƌŵŝƚǇŽĨƉƌŽĚƵĐƚƐĨƌŽŵ/ŶĚŝĂƚŽ'ƵůĨ ďĂƐĞĚŽŶƚŚĞŝƌƚĞĐŚŶŝĐĂůƌĞŐƵůĂƟŽŶƐƚŽĨĂĐŝůŝƚĂƚĞ/ŶĚŝĂŶĞǆƉŽƌƚƐ͕ĂŶĚĂůƐŽƚŽŽƌŐĂŶŝǌĞ ĐĂƉĂĐŝƚǇďƵŝůĚŝŶŐƉƌŽŐƌĂŵŵĞƐĨŽƌƚŚĞ/ŶĚŝĂŶŝŶĚƵƐƚƌǇŽŶƚŚĞ'ƵůĨƌĞŐƵůĂƟŽŶƐŽŶƚŽǇƐ ĂŶĚĞůĞĐƚƌŝĐĂůŝƚĞŵƐ͘dŚĞDŽhǁŝƚŚ'ǁŝůůůĞĂĚƚŽĐŽŽƉĞƌĂƟŽŶŝŶĂĐĐƌĞĚŝƚĂƟŽŶŽĨƚŚĞ 'ůŽďĂůƋƵĂĐƵůƚƵƌĞůůŝĂŶĐĞĞƌƟĮĐĂƟŽŶŽĚŝĞƐĨŽƌĞƐƚƋƵĂĐƵůƚƵƌĞWƌĂĐƟĐĞƐ;WͿ ďĂƐĞĚ ŽŶ /^K ƐƚĂŶĚĂƌĚƐ ĂŶĚ ƐŚĂůů ĨĂĐŝůŝƚĂƚĞ ĂŶ ŝŶĚĞƉĞŶĚĞŶƚ ƚŚŝƌĚ ƉĂƌƚǇ ĂĐĐƌĞĚŝƚĂƟŽŶ ƚŽ ĐĞƌƟĮĐĂƟŽŶ ďŽĚŝĞƐ ƚŚĂƚ ǁŽƵůĚ ĐŽŶĚƵĐƚ ĐĞƌƟĮĐĂƟŽŶ ŝŶ ĂĐĐŽƌĚĂŶĐĞ ǁŝƚŚ ƚŚĞ ' ƉƵďůŝƐŚĞĚ ƐƚĂŶĚĂƌĚƐ ĂŶĚ ĐĞƌƟĮĐĂƟŽŶ ƐĐŚĞŵĞ ƌĞƋƵŝƌĞŵĞŶƚƐ͘ E ŚĂĚ ŝŶ ƚŚĞ ƉĂƐƚ ƐŝŐŶĞĚƚĞĐŚŶŝĐĂůĐŽŽƉĞƌĂƟŽŶĂŐƌĞĞŵĞŶƚƐǁŝƚŚŽƚŚĞƌŝŶƚĞƌŶĂƟŽŶĂůĂĐĐƌĞĚŝƚĂƟŽŶďŽĚŝĞƐ ƚŽŽĂŶĚƚŚĞƌĞĂƌĞŵŽƌĞƐƵĐŚƌĞƋƵĞƐƚƐƵŶĚĞƌĐŽŶƐŝĚĞƌĂƟŽŶ͘

N. Kumar

Chairman, NABCB

MESSAGE

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EŚĂƐƉƌŽǀŝĚĞĚĞǆƚĞŶƐŝǀĞĐĂƉĂĐŝƚǇďƵŝůĚŝŶŐƐƵƉƉŽƌƚƚŽŝŶƚĞƌŶĂƟŽŶĂůŽƌŐĂŶŝǌĂƟŽŶƐ͘

EŽƌŐĂŶŝǌĞĚĂŶǆƉŽƐƵƌĞsŝƐŝƚĨŽƌEĂƟŽŶĂůĐĐƌĞĚŝƚĂƟŽŶ&ŽĐĂůWŽŝŶƚ;E&WƐͿŝŶ ŚƵƚĂŶ ĂŶĚ EĞƉĂů ƵŶĚĞƌ ƚŚĞ ^ZͲWd dĞĐŚŶŝĐĂů ŽŽƉĞƌĂƟŽŶ ŽŶ ĐĐƌĞĚŝƚĂƟŽŶ ƚŽ ĨĂĐŝůŝƚĂƚĞ ƚŚĞŝƌ ďĞƩĞƌ ƵŶĚĞƌƐƚĂŶĚŝŶŐ ŽŶ ƚŚĞ ĂĐĐƌĞĚŝƚĂƟŽŶ ƐƚĂŶĚĂƌĚƐ ĂŶĚ ĨƵŶĐƟŽŶŝŶŐ ŽĨ ĂŶ ĂĐĐƌĞĚŝƚĂƟŽŶ ďŽĚǇ͘ E ĐŽŶĚƵĐƚĞĚ Ă ƚƌĂŝŶŝŶŐ ŽŶ ͞ĞƐŝŐŶŝŶŐ ^ǇƐƚĞŵƐ ĨŽƌ /ŵƉůĞŵĞŶƚĂƟŽŶŽĨ'DWͬ',Wͬ,W͟ŝŶWĂŬŝƐƚĂŶƵŶĚĞƌƚŚĞ^ZʹWdDŽhĨŽƌ^Z ŵĞŵďĞƌ ƐƚĂƚĞƐ͘ E ĂůƐŽ ĐŽŶĚƵĐƚĞĚ Ă WͲWd dƌĂŝŶŝŶŐ ŽŶ /ŶĨŽƌŵĂƟŽŶ ^ĞĐƵƌŝƚǇ DĂŶĂŐĞŵĞŶƚ^ǇƐƚĞŵƐ;/^D^ͿĂƚEĞǁĞůŚŝĨŽƌWŵĞŵďĞƌĐŽƵŶƚƌŝĞƐ͕ĂƉĂƌƚĨƌŽŵĂŶ ĂƩĂĐŚŵĞŶƚƚƌĂŝŶŝŶŐŽŶ/^D^ƚŽĨĂĐŝůŝƚĂƚĞďĞƩĞƌƵŶĚĞƌƐƚĂŶĚŝŶŐŽŶƚŚĞƌĞůĞǀĂŶƚƐƚĂŶĚĂƌĚƐ ĂŶĚƉƌŽĐĞĚƵƌĞƐ͘EĂůƐŽŽƌŐĂŶŝǌĞĚƚŚĞϮŶĚ^'ZĞǀŝĞǁĂŶĚWůĂŶŶŝŶŐDĞĞƟŶŐŝŶ EĞǁĞůŚŝƚŽĚĞůŝďĞƌĂƚĞŽŶƚŚĞ^'ĐƟŽŶWůĂŶ͕ĞƐƚĂďůŝƐŚŵĞŶƚŽĨDŽŶŝƚŽƌŝŶŐ^ǇƐƚĞŵ ĨŽƌƉƌŽŐƌĞƐƐŽĨEĂƟŽŶĂůĐĐƌĞĚŝƚĂƟŽŶ&ŽĐĂůWŽŝŶƚƐ;E&WƐͿŝŶƚŚĞ^ZŵĞŵďĞƌƐƚĂƚĞƐ͕

ĨŽƌŵĂƟŽŶŽĨ^ZĐĐƌĞĚŝƚĂƟŽŶŽŽƉĞƌĂƟŽŶ͕DZŐƌĞĞŵĞŶƚĞƚĐ͘

KŶ ƚŚĞ ĚŽŵĞƐƟĐ ĨƌŽŶƚ͕ E ĐŽŶĚƵĐƚĞĚ ͬ ĨĂĐŝůŝƚĂƚĞĚ ǀĂƌŝŽƵƐ ƚƌĂŝŶŝŶŐ ͬ ĂǁĂƌĞŶĞƐƐ ƉƌŽŐƌĂŵŵĞƐŽŶĚŝīĞƌĞŶƚƐƚĂŶĚĂƌĚƐƐƵĐŚĂƐŽŶ/^Kͬ/ϭϳϬϮϭͲϭ͗ϮϬϭϱ͕/^KϵϬϬϭ͗ϮϬϭϱ͕

/^K ϭϰϬϬϭ͗ϮϬϭϱ ĞƚĐ͘ /ƚ ƐƵƉƉŽƌƚĞĚ ƚŚĞ 'ŽǀĞƌŶŵĞŶƚ͕ ZĞŐƵůĂƚŽƌƐ͕ /ŶĚƵƐƚƌǇ ďŽĚŝĞƐ ĂŶĚ ŽŶƐƵŵĞƌ KƌŐĂŶŝǌĂƟŽŶƐ ŝŶ ƐƉƌĞĂĚŝŶŐ ĂǁĂƌĞŶĞƐƐ ĂďŽƵƚ ĂĐĐƌĞĚŝƚĂƟŽŶ ĂŶĚ ŝƚƐ ďĞŶĞĮƚƐƚŚƌŽƵŐŚǀĂƌŝŽƵƐƉƌŽŐƌĂŵŵĞƐŽŶƐƚĂŶĚĂƌĚƐ͕ƚĞĐŚŶŝĐĂůƌĞŐƵůĂƟŽŶƐ͕ĐŽŶĨŽƌŵŝƚǇ ĂƐƐĞƐƐŵĞŶƚĂŶĚĂĐĐƌĞĚŝƚĂƟŽŶ͘

E ŝƐ Ă ďĞŶĞĮĐŝĂƌǇ ƵŶĚĞƌ ƚŚĞ hͲ/ŶĚŝĂ ĂƉĂĐŝƚǇ ƵŝůĚŝŶŐ /ŶŝƟĂƟǀĞ ĨŽƌ dƌĂĚĞ ĞǀĞůŽƉŵĞŶƚ;/dͿƉƌŽũĞĐƚŝŶ/ŶĚŝĂďĞŝŶŐŝŵƉůĞŵĞŶƚĞĚĚƵƌŝŶŐϮϬϭϰͲϭϳĂŶĚǀĂƌŝŽƵƐ ĐĂƉĂĐŝƚǇďƵŝůĚŝŶŐĂĐƟǀŝƟĞƐǁĞƌĞĐŽŶĚƵĐƚĞĚŽŶZĞŐƵůĂƟŽŶƐŽŶŶĞƌŐǇDĂŶĂŐĞŵĞŶƚ

^ǇƐƚĞŵƐ͕dŝŵďĞƌĂŶĚdŝŵďĞƌWƌŽĚƵĐƚƐĂŶĚZ,ƵŶĚĞƌŝƚ͘

KǀĞƌĂůů͕ &z ϮϬϭϱͲϭϲ ŚĂƐ ďĞĞŶ Ă ǀĞƌǇ ƐĂƟƐĨǇŝŶŐ ǇĞĂƌ ĨŽƌ E͘ Ɛ / ǁŝůů ƌĞůŝŶƋƵŝƐŚ ĐŚĂƌŐĞĂƐƚŚĞŚĂŝƌŵĂŶŽĨƚŚĞEŽĂƌĚƚŚŝƐǇĞĂƌĂŌĞƌϰǇĞĂƌƐ͕/ŽŶŵǇƉĞƌƐŽŶĂů ďĞŚĂůĨĂƐǁĞůůĂƐŽŶďĞŚĂůĨŽĨEĞǆƚĞŶĚŵǇĚĞĞƉĂƉƉƌĞĐŝĂƟŽŶƚŽĂůůŽĨǇŽƵĨŽƌǇŽƵƌ ŽǀĞƌǁŚĞůŵŝŶŐƐƵƉƉŽƌƚĂŶĚĐŽŶƟŶƵĞĚƚƌƵƐƚƌĞƉŽƐĞĚŝŶEĂƐǁĞůůĂƐŝƚƐĂĐĐƌĞĚŝƚĂƟŽŶ ƉƌŽŐƌĂŵŵĞƐĨŽƌĂůůƚŚĞƐĞǇĞĂƌƐ͘

/ǁŝƐŚEĂŶĚƚŚĞŶĞǁŚĂŝƌŵĂŶŽĨƚŚĞEŽĂƌĚ͕ǁŚĞŶĂƉƉŽŝŶƚĞĚ͕ĂŐƌĞĂƚ ƐƵĐĐĞƐƐŝŶĂůůƚŚĞĨƵƚƵƌĞĞŶĚĞĂǀŽƵƌƐ͘

tŝƚŚŵǇďĞƐƚǁŝƐŚĞƐ͕

Sd/- E͘<ƵŵĂƌ ŚĂŝƌŵĂŶ͕E YƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂ

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fiz; fe=ksa]

eq>s ,u,chlhch }kjk foÙkh; o"kZ 2015&16 ds nkSjku dh xbZ xfrfof/k;ksa ds fu"iknu ij v|ru C;kSjk nsrs gq, vR;ar izlUurk gks jgh gSA

,u,chlhch dks vDrwcj] 2015 esa [kk| lqj{kk izca/ku iz.kkyh ¼,Q,l,e,l½ rFkk lwpuk lqj{kk izca/ku iz.kkyh ¼vkbZ,l,e,l½ gsrq cgq i{kh; ekU;rk djkj ¼,e,y,½ ij gLrk{kj }kjk vius izR;k;u dk;ZØeksa ds fy, varjjk"Vªh; ekU;rk izkIr gqbZ gSA ,u,chlhch vkbZ,l,e,l ds rhu izR;k;u fudk;ksa ¼,ch,l½ rFkk nqfu;k Hkj esa ,Q,l,e,l esa 11 ,ch esa ls ,d gSa ftUgksaus vkbZ,,Q ,e,y, ij gLrk{kj fd, gSaA ,u,chlhch xq.koÙkk izca/ku iz.kkyh ¼D;w,e,l½] i;kZoj.k izca/ku iz.kkyh ¼bZ,e,l½ vkSj vkxkeh pkj o"kksZa ds fy, mRiknksa gsrq ih,lh rFkk vkbZ,,Q ,e,y, ij gLrk{kjh ds :Ik esa cus jgus ds fy, iz'kkar izR;k;u fuxe ¼ih,lh½ vfHktkr ewY;kadu ls Hkh lQyrkiwoZd xqtjk gSA ,u,chlhch dk vk'k; lhek ikj ,u,chlhch }kjk izR;kf;r fudk;ksa }kjk tkjh izek.k i=ksa vkSj fjiksVksZa dh Lohdk;Zrk dh lqfo/kk nsus ds fy, varjjk"Vªh; led{krk iznku djuk gS] ftls ljdkj vkSj m|ksx }kjk u dsoy ?kjsyw O;kikj vkSj fofu;ked vuqikyu gsrq viuk;k tkrk gS cfYd blls fu;kZr izfrLi/kkZRedrk vkSj ^^esd bu bafM;k**

iz;kl Hkh ykHkkfUor gksrk gSA

,u,chlhch }kjk [kkM+h lg;ksx ifj"kn~ izR;k;u dsanz ¼th,lh½] lmnh vjc vkSj oSf'od ty lao/kZu

xBca/ku ¼th,,½] ;w,l, ds lkFk o"kZ ds nkSjku le>kSrk Kkiu ij gLrk{kj }kjk izR;k;u vkSj vuq:irk

vkdyu esa rduhdh lg;ksx ij xBca/ku cuk, x, gSaA th,lh ds lkFk le>kSrk Kkiu ij Hkkjr ls

[kkM+h dh vksj mRiknksa dh vuq:irk ds izek.ku ds iz;kstu gsrq ,u,chlhch izR;k;u ds vk/kkj ij

Hkkjrh; vuq:irk ewY;kadu fudk;ksa dks Hkkjr ls fu;kZr dh lqfo/kk ds fy, muds rduhdh fofu;eksa ds

vk/kkj ij rFkk f[kykSuksa ,oa fo|qr enksa ij [kkM+h ds fofu;eksa ij Hkkjrh; m|ksx ds fy, {kerk fuekZ.k

dk;ZØeksa ds vk;kstu ds fy, gLrk{kj fd, x, gSaA th,, ds lkFk le>kSrk Kkiu ij vkbZ,lvks ekudksa

ds vk/kkj ij loksZÙke ty lao/kZu izFkkvksa ¼ch,ih½ gsrq oSf'od ty lao/kZu xBca/ku izek.ku fudk;ksa ds

izR;k;u esa lg;ksx fd;k tk,xk rFkk izek.ku fudk;ksa dks ,d Lora= r`rh; i{k izR;k;u dh lqfo/kk

nh tk,xh] ftlesa izdkf'kr th,, ekudksa vkSj izek.ku ;kstuk vko';drkvksa ds vuqlkj izek.ku fd;k

tk,xkA ,u,chlhch us fiNys le; esa vU; varjjk"Vªh; izR;k;u fudk;ksa ds lkFk Hkh rduhdh lg;ksx

djkjksa ij gLrk{kj fd, gSa rFkk ,sls vU; vusd vuqjks/k fopkjk/khu gSaA

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,u,chlhch }kjk varjjk"Vªh; laxBuksa dks O;kid {kerk fuekZ.k lgk;rk iznku dh tkrh gSA ,u,chlhch }kjk HkwVku vkSj usiky esa lkdZ & ihVhch rduhdh izR;k;u lg;ksx ds rgr jk"Vªh; izR;k;u Qksdy fcanq ¼,u,,Qih½ ds fy, mn~Hkklu nkSjs dk vk;kstu fd;k x;k rkfd mudks izR;k;u fudk; dh dk;Z'kSyh vkSj izR;k;u ekudksa dks csgrj :Ik ls le>us dh lqfo/kk nh tk ldsA ,u,chlhch }kjk lkdZ lnL; ns'kksa ds fy, lkdZ ihVhch ,evks;w ds rgr ikfdLrku esa ^^th,eih @ th,pih @ ,p,lhlhih ds dk;kZUo;u gsrq fMtkbfuax iz.kkfy;ksa** ij izf'k{k.k dk vk;kstu fd;k x;kA ,u,chlhch }kjk ubZ fnYyh esa vius ih,lh lnL; ns'kksa ds fy, lwpuk lqj{kk izca/ku iz.kkyh ¼vkbZ,l,e,l½ ij ,d ih,lh

& ihVhch izf'k{k.k dk Hkh vk;kstu fd;k x;k rFkk blds vykok laxr ekudksa vkSj izfØ;kvksa ij csgrj le> dh lqfo/kk nsus ds fy, vkbZ,l,e,l ij ,d izf'k{k.k tksM+k x;kA ,u,chlhch }kjk ubZ fnYyh esa ,lbZth, dk;Z ;kstuk ij fopkj foe'kZ] lkdZ lnL; ns'kksa esa jk"Vªh; izR;k;u Qksdy fcanqvksa ¼,u,,Qih½ dh izxfr ds fy, fuxjkuh iz.kkyh dh LFkkiuk] lkdZ izR;k;u lg;ksx dk fuekZ.k] ,e,vkjlh, djkj vkfn ij Hkh nwljh ,lbZth, leh{kk vkSj ;kstuk cSBd vk;ksftr dh xbZA

?kjsyw ekspsZ ij ,u,chlhch }kjk fofHkUu ekudksa vkbZ,lvks @ vkbZbZlh 17021 & 1 % 2015] vkbZ,lvks 9001 % 2015] vkbZ,lvks 14001 % 2015 vkfn ij fofHkUu izf'k{k.k @ tkx#drk dk;ZØeksa dk vk;kstu fd;k x;k gS vkSj lgk;rk iznku dh xbZ gSA blus ljdkj] fofu;kedksa] m|ksx fudk;ksa rFkk miHkksDrk laxBuksa dks izR;k;u rFkk blds ykHkksa ds ckjs esa ekudksa] rduhdh fofu;eksa] vuq:irk ewY;kadu vkSj izR;k;u ds fofHkUu dk;ZØeksa ds ek/;e ls crk;k gSA

,u,chlhch 2014&17 ds nkSjku Hkkjr o"kZ esa dk;kZfUor bZ;w & O;kikj fodkl ds fy, Hkkjr {kerk fuekZ.k igy ifj;kstuk ds rgr ,d ykHkkFkhZ gS vkSj blds rgr ÅtkZ izca/ku iz.kkfy;ksa] bekjrh ydM+h vkSj bekjrh ydM+h ds mRiknksa rFkk jhp ij bZlh fofu;eksa ij fofHkUu {kerk fuekZ.k xfrfof/k;ksa dk vk;kstu fd;k x;kA

dqy feykdj foÙkh; o"kZ 2015 & 16 ,u,chlhch ds fy, vR;ar larqf"V dkjd o"kZ jgk gSA pwafd eSa bl o"kZ 4 o"kZ ds ckn ,u,chlhch cksMZ ds v/;{k ds Ikn dks NksM+ jgk gwa] eSa O;fDrxr rkSj ij vkSj ,u,chlhch dh vksj ls vki lHkh ds izfr viuk gkfnZd vkHkkj O;Dr djrk gwa ftUgksaus eq>s viuk iwjk leFkZu fn;k vkSj ,u,chlhch rFkk blds izR;k;u dk;ZØeksa ij bu o"kksZa ds nkSjku Hkjkslk cuk, j[kkA eSa ,u,chlhch vkSj ,u,chlhch cksMZ ds u, v/;{k dks] tc fu;qDr gks] lHkh Hkkoh iz;klksa esa vikj lQyrk izkfIr ds fy, 'kqHkdkeuk,a izsf"kr djrk gwaA

'kqHkdkeukvksa lfgr]

gLrk@&

,u- dqekj v/;{k] ,u,chlhch Hkkjrh; xq.koÙkk ifj"kn

(23)

EdŽǁĞƐŝƚƐŝŶƚĞůůĞĐƚƵĂůĞǆŝƐƚĞŶĐĞƚŽŽŶĞŽĨƚŚĞŐƌĞĂƚĞƐƚquality gurus Joseph M.

JuranǁŚŽĚŝĞĚĂƚĂƌŝƉĞĂŐĞŽĨϭϬϯǇĞĂƌƐŝŶϮϬϬϴ͘

:ƵƌĂŶǁĂƐŽŶĞŽĨƚŚĞĮƌƐƚƚŽǁƌŝƚĞĂďŽƵƚƚŚĞ “Cost of Poor Quality”ǁŚŝĐŚŝƐĂƚƚŚĞ ĐŽƌĞŽĨ/ŶƚĞƌŶĂƟŽŶĂůdƌĂĚĞƐŚĂƌĞ͘dŚĞĐŽƵŶƚƌǇǁŚŝĐŚŚĂƐƚŚĞŚŝŐŚĞƐƚYƵĂůŝƚǇƐƚĂŶĚĂƌĚƐ ĂŶĚŶŽƚŝƚƐůĂƌŐĞƉŽƉƵůĂƟŽŶ͕ŚĂƐƚŚĞůĂƌŐĞƐƚƐŚĂƌĞŽĨǆƉŽƌƚƐ͘:ĂƉĂŶŚĂƐďĞĞŶĂƐŚŝŶŝŶŐ ĞǆĂŵƉůĞŽĨƚŚŝƐƉƌŝŶĐŝƉůĞƐŝŶĐĞůŽŶŐ͘

Juran is widely credited for adding Human Dimension to Quality Management.

,Ğ ƉƵƐŚĞĚ ĨŽƌ ĚƵĐĂƟŽŶ Θ dƌĂŝŶŝŶŐ ŝŶ Ăůů ĨĂĐĞƚƐ ŽĨ YƵĂůŝƚǇ ƌĞƋƵŝƌĞŵĞŶƚƐ͕ ďĞ ŝƚ ŝŶ Manufacturing or Services.

tĞĂƌĞĨŽƌƚƵŶĂƚĞƚŚĂƚEdƵŶĚĞƌYƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂŚĂƐďĞĞŶĞŶƚƌƵƐƚĞĚǁŝƚŚ ƚŚŝƐ ŵĂŵŵŽƚŚ ƚĂƐŬ͘ Ŷ ĚƵĐĂƚĞĚ Θ dƌĂŝŶĞĚ ŵĂŶƉŽǁĞƌ ŝƐ ǁŚĂƚ ŝƚ ǁŝůů ƚĂŬĞ /ŶĚŝĂ ƚŽ ďĞĐŽŵĞĂŵĞŵďĞƌŽĨƚŚĞ'ůŽďĂů^ƵƉĞƌWŽǁĞƌůƵď͘

/Ĩ/ŶĚŝĂŝƐƚŽŐƌŽǁ͕Y/ĂŶĚEdŚĂǀĞƚŽŐƌŽǁͲŶŽƚ>ŝŶĞĂƌůǇďƵƚǆƉŽŶĞŶƟĂůůǇ͘/ƚ ŝƐǁŝƚŚƉĂƌĚŽŶĂďůĞƉƌŝĚĞƚŚĂƚǁĞĐĂŶƐĂǇEdŚĂƐƐƚŽŽĚƵƉƚŽƚŚĞƚĂƐŬ͘/ŶƚŚĞůĂƐƚ ĮǀĞǇĞĂƌƐEdŚĂƐZĂŝƐĞĚŝƚƐŽǁŶWĞƌĨŽƌŵĂŶĐĞďĂƌ͕ƐĞǀĞƌĂůƟŵĞƐ͘/ƚŝƐĚŽŝŶŐďŽƚŚ ƐŝŵƵůƚĂŶĞŽƵƐůǇͲ Learn to Run and Run to Learn͘dŚŝƐŝƐĚƵĞƚŽƚŚĞŐƌĞĂƚĐŽŵŵŝƚŵĞŶƚ ďŽƚŚ Ăƚ ƚŚĞ >ĞĂĚĞƌƐŚŝƉ >ĞǀĞů ĂŶĚ dĞĂŵ >ĞǀĞů Ăƚ Y/ Θ Ed͘ Ƶƚ ǁĞ ĐĂŶŶŽƚ ďĞ ĐŽŵƉůĂĐĞŶƚ͘/ĂŵƌĞŵŝŶĚĞĚŽĨĨĂŵŽƵƐǁŽƌĚƐͲ͞DŝůĞƐƚŽŐŽďĞĨŽƌĞ/^ůĞĞƉ͘͟Ƶƚ/Ăŵ ƐƵƌĞ͕ Ed ǁŝůů ƐƚĂŶĚ ƵƉ ƚŽ ƚŚĞ ƚĂƐŬ ŽĨ ďƵŝůĚŝŶŐ ϱϬϬ ŵŝůůŝŽŶQuality workforce in /ŶĚŝĂͲdŚĞ/ŶĚŝĂΛϳϱĚƌĞĂŵͲĞŶƵŶĐŝĂƚĞĚďǇƚŚĞĞŵŝŶĞŶƚWƌŽĨ͘͘<͘WƌĂŚĂůĂĚ͘

^ŝŶĐĞŝŶĐĞƉƟŽŶEdŚĂƐĞǆƉĂŶĚĞĚŝƚƐĞīŽƌƚƐƚŽďĞĂŶŝŶĐůƵƐŝǀĞĐĐƌĞĚŝƚĂƟŽŶŽĚǇ͘

dŽĚĂǇ ŝƚ ĐŽǀĞƌƐ ƚŚĞ ǀĂƐƚ ĚŽŵĂŝŶ ŽĨ ĚƵĐĂƟŽŶ Θ dƌĂŝŶŝŶŐ͕ ƚŚƌŽƵŐŚ ĚŝƐƟŶĐƚ ĞīŽƌƚƐ ƵŶĚĞƌ&ŝǀĞŵĂũŽƌǀĞƌƟĐĂůƐŶĂŵĞůǇ͕&ŽƌŵĂůĚƵĐĂƟŽŶ;ƐĐŚŽŽůƐͿ͕^ŬŝůůdƌĂŝŶŝŶŐ;/d/͛ƐͿ^Ŭŝůů ĞƌƟĮĐĂƟŽŶ;WĞƌƐŽŶĂůĞƌƟĮĐĂƟŽŶŽĚŝĞƐͿ͕ŶǀŝƌŽŶŵĞŶƚ͕D^D;ĨŽƌ>E͕ʹĞƌŽ ĞĨĞĐƚ͕ĞƌŽīĞĐƚͿĂŶĚ;DKͲƵƐŝŶĞƐƐDĞŵďĞƌƐŚŝƉKƌŐĂŶŝǌĂƟŽŶͿ͘

S. Chandrasekhar

Chairman, NABET

MESSAGE

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ƵƌŝŶŐƚŚĞůĂƐƚǇĞĂƌƚŚĞƌĞŚĂǀĞďĞĞŶƐĞǀĞƌĂůƐŝŐŶŝĮĐĂŶƚĂĐŚŝĞǀĞŵĞŶƚƐ͗

ͻ ĐĐƌĞĚŝƚĂƟŽŶŽĨƚŚĞŚŝŐŚĞƐƚŶƵŵďĞƌŽĨ/d/͛ƐŝŶĂƐŝŶŐůĞǇĞĂƌ͘

ͻ ŝŐŝƚĂůŝǌĂƟŽŶŽĨƚŚĞ/d/ĐĐƌĞĚŝƚĂƟŽŶƉƌŽĐĞƐƐĨŽƌ^ƉĞĞĚΘdƌĂŶƐƉĂƌĞŶĐǇ͘

ͻ DevelopingĂŵĂƚƵƌŝƚǇĂƐƐĞƐƐŵĞŶƚŵŽĚĞůĨĂĐŝůŝƚĂƟŶŐƌĂƟŶŐŽĨD^D͛ƐƚŽ ŵĞĞƚŐůŽďĂůƐƚĂŶĚĂƌĚƐʹĂŵƵƐƚĨŽƌƚŚĞ͞DĂŬĞŝŶ/ŶĚŝĂ͟ǀŝƐŝŽŶŽĨƚŚĞ,ŽŶ͛ďůĞ WƌŝŵĞDŝŶŝƐƚĞƌ͘

ͻ Acquiring ƚŚĞƐƚĂƚƵƐŽĨĂŶ/ŶƚĞƌŶĂƟŽŶĂůĐĐƌĞĚŝƚĂƟŽŶŽĚǇƚŚƌŽƵŐŚŝƚƐŐĞƫŶŐ ƚŚĞŵŽƐƚƐŽƵŐŚƚĂŌĞƌDĞŵďĞƌƐŚŝƉŽĨWĂĐŝĮĐĐĐƌĞĚŝƚĂƟŽŶŽƵŶĐŝů;WͿ and /ŶƚĞƌŶĂƟŽŶĂůĐĐƌĞĚŝƚĂƟŽŶ&ŽƌƵŵ;/&Ϳ͘

dŚĞƐĞĂƌĞďƵƚĂĨĞǁŽĨƚŚĞŵĂũŽƌĂĐŚŝĞǀĞŵĞŶƚƐŶŽƚƚŽŵĞŶƟŽŶƐĞǀĞƌĂůŽƚŚĞƌƐŝŶĞĂĐŚ ǀĞƌƟĐĂů͘

/ĐŽŶŐƌĂƚƵůĂƚĞdĞĂŵEdĨŽƌĐŽŶƟŶƵŝŶŐƚŽƐƚƌŝǀĞŚĂƌĚŝŶŝƚƐĞīŽƌƚŽĨEĂƟŽŶƵŝůĚŝŶŐ͕

ŝŶƚŚĞĮĞůĚŽĨYƵĂůŝƚǇĚƵĐĂƟŽŶΘdƌĂŝŶŝŶŐ͘

tŝƚŚĞƐƚtŝƐŚĞƐ͘

Sd/-

^͘ŚĂŶĚƌĂƐĞŬŚĂƌ ŚĂŝƌŵĂŶ͕Ed YƵĂůŝƚǇŽƵŶĐŝůŽĨ/ŶĚŝĂ

(25)

,u,chbZVh vius ckSf)d vfLrRo ds fy,] xq.koÙkk ds egku foHkwfr ^^xq:** tkslsQ ,e- tqjku dk _.kh gSa] ftudh e`R;q 103 o"kZ dh izkS<+koLFkk esa 2008 esa gqvk FkkA okLro esa tqjku izFke O;fDr Fks ftUgksaus

^^fuEu xq.koÙkk dh ewY;** ds fo"k; esa fy[kk tks varjjk"Vªh; O;kikj fgLlsnkjh dk dsanz fcanq gSA ftl ns'k esa mPpre xq.koÙkk ekud gksrs gSa vkSj vkcknh cM+h ugha gksrh] mldh fu;kZr esa lcls cM+h fgLlsnkjh gksrh gSA yacs le; ls tkiku bl fl)kar dk ,d vkstLoh mnkgj.k gSA

tqjku dks xq.koÙkk izca/ku esa ekuoh; vk;ke dks tksM+us dk Js; O;kid :Ik ls fn;k tkrk gSA mUgksaus xq.koÙkk vko';drkvksa ds lHkh igyqvksa esa f'k{kk vkSj izf'k{k.k ij tksj fn;k] pkgs og fofuekZ.k ;k lsok lsDVj gksA

ge HkkX;'kkyh gSa fd Hkkjrh; xq.koÙkk ifj"kn~ ds rgr ,u,chbZVh dks ;g fo'kky dk;Z lkSaik x;k gSA ,d f'kf{kr vkSj izf'kf{kr tu 'kfDr og 'kfDr gS] tks Hkkjr dks oSf'od egk'kfDr lewg dk lnL;

cuus dh rjQ ys tk;sxhA

;fn Hkkjr dks vkxs c<+uk gS rks D;wlhvkbZ vkSj ,u,chbZVh dks vkxs c<+uk gksxk & js[kh; :Ik ls ugha

cfYd pj ?kkrkadh :Ik lsA gesa ;g dgus esa xoZ eglwl gksrk gS fd ,u,chbZVh lnSo vis{kkvksa ij

[kM+k mrjrk gSaA fiNys ikap o"kksZa esa ,u,chbZVh us vius fu"iknu Lrj dks dbZ ckj Åij mBk,

gSaA ;g ,d lkFk nkSM+uk lh[k jgk gS vkSj lh[kus ds fy, nkSM+ jgk gSA bldk dkj.k D;wlhvkbZ

vkSj ,u,chbZVh esa usr`Ro Lrj rFkk Vhe Lrj nksuksa ij gh vR;f/kd izfrc)rk gSA fdarq ge vkRelarq"V ugha gks ldrs gSaA eq>s fo[;kr 'kCn ;kn vkrs gSa & ^^vHkh lksus ls igys eq>dks ehyksa pyuk

gS** fdarq eq>s iwjk fo'okl gS fd ,u,chbZVh Hkkjr esa 500 fefy;u xq.koÙkk dk;Z cy dks rS;kj djus

ds dk;Z esa izfrc) jgsxk & iz[;kr izksQslj lh- ds- izgykn }kjk n bf.M;k

^@

75 LoIu esa izfrikfnrA vius vkjaHk ls gh ,u,chbZVh us ,d lekos'kh izR;k;u fudk; cuus ds iz;kl fd, gSaA vkt bu fof'k"V iz;klksa ds ek/;e ls f'k{kk vkSj izf'k{k.k ds fofHkUu iz{ks=ksa dks ikap izeq[k oxksZa esa fufgr djrk gS] tks gSa % vkSipkfjd f'k{kk ¼Ldwy½] dkS'ky izf'k{k.k ¼vkbZVhvkbZ½] dkS'ky izek.ku ¼dkfeZd izek.ku fudk;½]

i;kZoj.k] ,e,l,ebZ ¼yhu] tsM & thjks fMQsDV] thjks bQsDV vkSj ch,evks & O;kikj lnL;rk laxBu

ds fy,½ gSaA

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fiNys o"kZ ds nkSjku dbZ egRoiw.kZ miyfC/k;ka dh xbZ gSa %

,d o"kZ esa vkbZVhvkbZ dh mPpre la[;k dk izR;k;u

xfr vkSj ikjnf'kZrk ds fy, vkbZVhvkbZ izR;k;u izfØ;k dk fMftVykbts'ku

oSf'od ekudksa dks ikus ds fy, ,e,l,ebZ dh jsfVax ds fy, tsM ifjiDork ewY;kadu ekWMy

dk fodkl & ekuuh; iz/kku ea=h }kjk ^^esd bu bf.M;k** ds fy, vfuok;Z nwjn`f"VA

iz'kkar izR;k;u fuxe ¼ih,lh½ vkSj varjjk"Vªh; izR;k;u Qksje ¼vkbZ,,Q½ dh

lokZf/kd okafNr lnL;rk ikus ds ckn varjjk"Vªh; izR;k;u fudk; dk ntkZ vftZrA izR;sd {ks= esa ,slh vU; vusd cM+h miyfC/k;ka gSa] ftudk mYys[k ugha fd;k x;k gSA

eSa Vhe ,u,chbZVh dks jk"Vª fuekZ.k esa vius dBksj iz;kl tkjh j[kus rFkk xq.koÙkk f'k{kk vkSj izf'k{k.k {ks= esa ;ksxnku ds fy, c/kkbZ nsrk gwaA

'kqHkdkeuk,a

gLrk@&

,l- panz'ks[kj v/;{k] ,u,chbZVh Hkkjrh; xq.koÙkk ifj"kn

(27)

ifjp;

INTRODUCTION

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ANNUAL REPORT

2015 – 2016

About Quality Council of India

The Quality Council of India (QCI) has been set XSDVDQRQSUR¿WDXWRQRPRXVVRFLHW\UHJLVWHUHG under Societies Registration Act XXI of 1860 to establish an accreditation structure in the country and to spread quality movement in India by undertaking a National Quality Campaign.

QCI works as the National Accreditation Body, supported by the Government but independent in its functioning.

A. MISSION STATEMENT:

The Mission of QCI is to lead nationwide quality movement in India by involving all stakeholders for emphasis on adherence to quality standards in all spheres of activities primarily for promoting and protecting interests of the nation and its citizens.

B. MAIN OBJECTIVES:

To achieve the Mission of QCI by playing a pivotal role in propagating, adoption and adherence to quality standards in all important spheres of activities including education, healthcare, environment protection, governance, social sectors, infrastructure sector and such other DUHDVRIRUJDQL]HGDFWLYLWLHVWKDWKDYHVLJQL¿FDQW bearing in improving the quality of life and well being of the citizens of India and without restricting its generality shall inter-alia include:

(a) To lead nationwide quality movement in the country through National Quality Campaign aimed at creating awareness amongst citizens, empowering them to demand quality in all spheres of activities, and promoting and protecting their well being by encouraging manufacturers and suppliers of goods and service providers for adoption of and adherence to quality standards and tools.

(b) To develop apropos capacities at the level of Governments, Institutions and enterprises for implementing & institutionalizing continuous quality improvement.

okf”kZd Áfrosnu

2015 & 2016

Hkkjrh; xq.koÙkk ifj”kn~ ds ckjs esa

Hkkjrh; xq.koÙkk ifj”kn~ ¼D;wlhvkbZ½ dh LFkkiuk ns’k esa ,d ÁR;k;u lajpuk dh LFkkiuk rFkk ,d jk”Vªh; xq.koÙkk vfHk;ku }kjk Hkkjr esa xq.koÙkk vfHk;ku ds Álkj ds fy, ,d vykHkdkjh Lok;Ùk laLFkk ds :i esa laLFkku iathdj.k vf/kfu;e 21] 1860 ds varxZr dh xbZ gSA Hkkjrh; xq.koÙkk ifj”kn~

ljdkj ds leFkZu ls jk"Vªh; izR;k;u cksMZ ds :i esa dk;Z djrh gS fdarq ;g vius dk;Zi)fr esa Lora= gSA

d- vfHk;ku oDrO; %

D;wlhvkbZ dk vfHk;ku Hkkjr esa jk”VªO;kih xq.koÙkk vkanksyu dk usr`Ro djuk gS ftlesa dk;Zdykiksa ds lHkh {ks=ksa esa] izkFkfed :Ik ls jk”Vª vkSj blds ukxfjdksa ds fgrksa dks lao/kZu vkSj lqj{kk iznku djus ds fy, xq.koÙkk ekudksa ds ikyu ij cy nsrs gq, lHkh i.k/kkfj;ksa dks ‘kkfey djuk gSA

[k- eq[; mís’; %

D;wlhvkbZ dk mís'; dk;Zdykiksa ds lHkh {ks=ksa esa xq.koÙkk ekudksa ds lao/kZu] vuqdwyu vkSj ikyu esa ,d dsUnzh; Hkwfedk fuHkkuk gS ftlesa f’k{kk] LOkkLF; ns[kHkky] i;kZoj.k laj{k.k]

‘kklu] lkekftd {ks=] ewy lajpuk {ks= vkSj os lHkh laxfBr dk;Zdykiksa okys vU; {ks= ‘kkfey gS ftudk Hkkjr ds ukxfjdksa ds thou dh xq.koÙkk esa lq/kkj vkSj dY;k.k ij egRoiw.kZ izHkko gS rFkk blesa lkekU;rk ij izfrca/k ds fcuk fuEufyf[kr

‘kkfey gksaxs %

¼d½ ukxfjdksa ds chp tkx:drk l`tu dj yf{kr jk”Vªh;

xq.koÙkk vfHk;ku ds ek/;e ls ns’k esa jk”VªO;kih xq.koÙkk vkanksyu dk usr`Ro djuk] mUgsa dk;Zdykiksa ds lHkh {ks=ksa esa xq.koÙkk dh ekax dh vf/kdkfjrk iznku djuk vkSj oLrqvksa ds fuekZrkvksa vkSj vkiwfrZdkjksa rFkk lsok iznkrkvksa dks xq.koÙkk ekudksa vkSj lk/kuksa dks viukus vkSj mudk ikyu djus ds fy, izksRlkgu nsdj ukxfjdksa ds dY;k.k dk lao/kZu vkSj lqj{kk djukA

¼[k½ ljdkj] laLFkkuksa vkSj fujarj xq.koÙkk lq/kkj ds dk;kZUo;u rFkk mls laLFkkxr cukus ds fy, m|eksa dh {kerk fodflr djukA

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(c) To develop, establish & operate National Accreditation programmes in accordance with the relevant international standards &

guides for the conformity assessment bodies certifying products, personnel, management systems, carrying out inspection and for the laboratories undertaking testing & calibration and such other areas of organized activities WKDWKDYHVLJQL¿FDQWEHDULQJLQLPSURYLQJWKH quality of life and well being of the citizens of India.

(d) To develop, establish and operate National Accreditation Programmes for various service sectors such as education, healthcare, environment protection, governance, social sectors, infrastructure sector, vocational training etc., to site a few, as may be required, based on national/

international standards and guidelines and where such standards are not available, to develop accreditation standards to support accreditation programs.

(e) To build capacities in the areas of regulation, conformity assessment and accreditation to overcome TBT/SPS constraints.

(f) To encourage development & application of third party assessment model for use in government, regulators, organizations and society.

(g) To promote quality competitiveness of India’s enterprises especially MSMEs through adoption of and adherence to quality management standards and quality tools.

(h) Promoting the establishment of quality improvement and benchmarking centre, as a repository of best international / national practices and their dissemination among the industry in all the sectors.

(i) To encourage industrial / applied research DQG GHYHORSPHQW LQ WKH ¿HOG RI TXDOLW\

and dissemination of its result in relevant publication including and trade journals;

(j) To build capacities including development of appropriate quality accreditation mechanism IRURWKHUHPHUJLQJDUHDVWKDWKDYHVLJQL¿FDQW bearing in improving the quality of life and well being of the citizens of India such as food

¼x½ vuq:irk vkdyu fudk;ksa] izekf.kr mRiknksa]

dkfeZdksa] izca/ku iz.kkfy;ksa ds fy, fujh{k.k ,oa vU;

iz;ksx’kkykvksa dks ijh{k.k rFkk va’kkadu ,oa ,slh laxfBr xfrfof/k;ksa ds vU; {ks=ksa gsrq laxr varjjk”Vªh; ekudksa rFkk ekxZnf’kZdkvksa ds vuqlkj jk”Vªh; izR;k;u dk;ZØeksa dk fodkl] LFkkiuk vkSj izpkyu djuk ftudk Hkkjr ds ukxfjdksa ds thou dh xq.koÙkk esa lq/kkj vkSj dY;k.k ij egRoiw.kZ izHkko gSA

¼?k½ fofHkUu lsok {ks=ksa tSls f’k{kk] LokLF; ns[kHkky]

i;kZoj.k lqj{kk] ‘kklu] lkekftd {ks=] ewy lajpuk {ks=] O;kolkf;d izf’k{k.k vkfn ds fy, jk”Vªh;

izR;k;u dk;ZØeksa dk fodkl] LFkkiuk vkSj izpkyu rkfd vko’;drkuqlkj jk”Vªh;@varjjk”Vªh; ekudksa vkSj ekxZn’khZ fl)karksa ds vk/kkj ij bUgsa rS;kj fd;k tk lds]

tgka mDr ekud miyC/k ugha gS] izR;k;u dk;ZØeksa dks leFkZu nsus ds fy, izR;k;u ekudksa dk fodklA

¼³½ VhchVh@,lih,l ck/kkvksa ls mcjus ds fy, fofu;eu] vuq:irk vkdyu vkSj izR;k;u ds {ks=ksa esa {kerkvksa dk fuekZ.kA

¼p½ ‘kklu] fofu;kedksa] laxBUk vkSj lekt esa mi;ksx ds fy, r`rh; i{k vkdyu ekWMy ds fodkl vkSj vuqiz;ksx dks c<+kok nsukA

¼N½ Hkkjr dh m|e’khyrk] fo’ks”k :Ik ls ,e,l,ebZ dh xq.koÙkk izfrLi)kZ dks xq.koÙkk izca/ku ekudksa ,oa xq.koÙkk lk/kuksa ds vuqdwyu rFkk ikyu ds ek/;e ls c<+kok nsukA

¼t½ xq.koÙkk lq/kkj vkSj cSap ekfdZax dsUnz dh LFkkiuk dks ,d loksZÙke varjjk”Vªh;@jk”Vªh; izFkkvksa ds laxzgky; ds :Ik esa izksRlkgu nsuk rFkk lHkh {ks=ksa esa m|ksx ds chp budk izlkj djukA

¼>½ laxr izdk’kuksa lfgr O;kikfjd if=dkvksa esa blds ifj.

kkeksa ds izlkj rFkk xq.koÙkk ds {ks= esa vkS|ksfxd@vuqiz;qDr vuqla/kku vkSj fodkl dks izksRlkgu nsukA

¼.k½ {kerk fuekZ.k ds lkFk vU; mHkjrs gq, {ks=ksa ds fy, mi;qDr xq.koÙkk izR;k;u izfØ;k dk fodkl djuk ftudk Hkkjr ds ukxfjdksa ds thou dh xq.koÙkk esa lq/kkj vkSj dY;k.k ij egRoiw.kZ izHkko gS] tSls [kk| {ks=] rsy vkSj

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sector, oil & gas, forestry, agriculture /animal husbandry, warehouse, pharmacy etc. or as the need may arise from time to time.

(k) To facilitate effective functioning of a National Information & Enquiry Services on standards

& quality including an appeal mechanism to deal with unresolved complaints.

(l) To develop and operate an appeal mechanism to deal with unresolved complaints.

xSl] okfudh] Ñf”k@Ik’kqikyu] os;j gkml] HkS”kftdh vkfn

;k le; le; ij mBus okyh vko’;drk,aA

¼V½ jk”Vªh; ekudksa ij lwpuk rFkk iwNrkN lsokvksa ,oa xq.koÙkk lfgr vu lqy>h f’kdk;rksa ls fuiVus ds fy, ,d vihy izfØ;k lfgr izHkkoh dk;Z’kSyh dh lqfo/kk iznku djukA

¼B½ vu lqy>h f’kdk;rksa ls fuiVus ds fy, ,d vihy izfØ;k dk fodkl vkSj izpkyuA

(31)

ifj”kn~

COUNCIL

(32)

Council

As provided for in the rules and regulations of the Council, the members on the Council are as under

The Chairman Quality Council of India Institution of Engineers' Building, Bahadur Shah Zafar Marg, New Delhi 110 002 The Chairman, Railway Board, Ministry of Railways Rail Bhawan, Raisina Road, New Delhi – 110 001 The Secretary,

Department of Industrial Policy & Promotion Ministry of Commerce & Industry

Udyog Bhawan New Delhi – 110 011 Director General

Directorate General of Quality Assurance (DGQA)

Ministry of Defense, South Block New Delhi – 110 011

The Secretary, Department of Commerce Ministry of Commerce and Industry Udyog Bhawan

New Delhi – 110 011 The Director General Bureau of Indian Standards Manak Bahwan,

9, Bahadur Shah Zafar Marg, New Delhi – 110 002 The Secretary

Department of Science & Technology Technology Bhawan,

New Mehrauli Road, New Delhi – 110 016

ifj”kn

tSlk ifj”kn~ ds fu;eksa vkSj fofu;e esa fn;k x;k gS] ifj”kn~ ds lnL; fuEukuqlkj gSa % v/;{k

Hkkjrh; xq.koÙkk ifj”kn~

baLVhV~;w’ku vkWQ bathfu;lZ fcfYMax]

cgknqj ‘kkg t+Qj ekxZ ubZ fnYyh & 110 002 v/;{k]

jsyos cksMZ]

jsy ea=ky;

jsy Hkou] jkl;huk jksM ubZ fnYyh & 110 001 Lkfpo

vkS|ksfxd uhfr ,oa ÁorZu foHkkx okf.kT; ,oa m|ksx ea=ky;

m|ksx Hkou]

ubZ fnYyh & 110 011 egkfuns’kd

xq.koŸkk vk'oklu egkfuns'kky; ¼MhthD;w,½ j{kk ea=ky;

lkmFk CykWd ubZ fnYyh & 110 011 Lkfpo

okf.kT; foHkkx okf.kT; ,oa m|ksx ea=ky;

m|ksx Hkou]

ubZ fnYyh & 110 011 egkfuns’kd Hkkjrh; ekud C;wjks ekud Hkou]

9] cgknqj ‘kkg tQj ekxZ ubZ fnYyh & 110 002 Lkfpo

foKku vkSj ÁkS|ksfxdh foHkkx VsDuksykWth Hkou U;w egjkSyh jksM]

ubZ fnYyh & 110 016

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The Director General, CSIR

Anusandhan Bhawan, 5D¿0DUJ New Delhi – 110 001 The Secretary,

Department of Consumer Affairs Ministry of Food & Civil Supplies .ULVKL%KDZDQ5D¿0DUJ New Delhi – 110 001 The Director General STQC, Electronics Niketan, 6, C.G. O. Complex, New Delhi – 110 003 The Secretary Telecom Commission

Department of Telecommunication Sanchar Bhawan, Ashoka Road, New Delhi – 110 001

The Director

National Physical Laboratory Dr. K.S. Krishnan Marg New Delhi – 110 012 The Secretary

Ministry of Health & Family Welfare Nirman Bhawan

New Delhi – 110 011 The President

Confederation of Indian Industry (CII) 23-26, Institutional Area,

Lodhi Road, New Delhi – 110 003 The President FICCI

Federation House, Tansen Marg New Delhi – 110 001

egkfuns’kd lh,lvkbZvkj vuqla/kku Hkou]

2] jQh ekxZ ubZZ fnYyh & 110 001 Lkfpo

miHkksDrk dk;Z foHkkx [kk| ,oa ukxfjd vkiwfrZ ea=ky;

Ñf”k Hkou] jQh ekxZ ubZ fnYyh & 110 001 egkfuns’kd

,lVhD;wlh] bysDVªkWfuDl fudsru]

6] lh- th- vks- dkWEIysDl ubZ fnYyh & 110 003 Lkfpo

nwjlapkj vk;ksx nwjlapkj foHkkx lapkj Hkou] v’kksd jksM]

ubZ fnYyh & 110 001 funs'kd

jk”Vªh; HkkSfrdh iz;ksx’kkyk MkW- ,l- ds- Ñ”.kk ekxZ ubZ fnYyh & 110 012 lfpo]

LokLF; vkSj ifjokj dY;k.k ea=ky;

fuekZ.k Hkou ubZ fnYyh & 110 011 v/;{k

Hkkjrh; m|ksx la?k ¼lhvkbZvkbZ½ 23&26] baLVhV~;w’kuy ,fj;k yksnh jksM

ubZ fnYyh & 110 003 v/;{k]

fQDdh

QsMjs’ku gkml] rkulsu ekxZ]

ubZ fnYyh & 110 001

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The President

National Institution for Quality and Reliability (NIQR) 24, 1^st Cross, 1 Main, Govinda Reddy Layout Near Arekere Mico Layout,

Off Banerghatta Road Bangaluru – 560 076 The President ASSOCHAM

&RUSRUDWH2I¿FH

5, Sardar Patel Marg, Chanakyapuri, New Delhi – 110 021

The Chairman

National Accreditation Board for Hospitals &

Healthcare Providers (NABH)

2nd Floor, Institution of Engineers' Building, Bahadur Shah Zafar Marg

Indian Merchants Chambers IMC Bldg., IMC Marg, Churchgate Mumbai – 400 020

The Chairman

1DWLRQDO$FFUHGLWDWLRQ%RDUGIRU&HUWL¿FDWLRQ Bodies (NABCB)

2nd Floor, Institution of Engineers Building, Bahadur Shah Zafar Marg

New Delhi – 110 002 The Chairman

Indian Industries Association IIA Bhawan, Vibhuti Khand, Phase-II Gomti Nagar

Lukcnow – 226 010 The Chairman

National Accreditation Board for Education &

Training (NABET)

2nd Floor, Institution of Engineers' Building, Bahadur Shah Zafar Marg

New Delhi – 110 002

v/;{k

jk”Vªh; xq.koÙkk vkSj iquokZl laLFkku ¼,uvkbZD;wvkj½ 24] igyk ØkWl] 1 eSu xksfoUnk jsM~Mh ysvkmV]

vjsdjs fedks ysvkmV ds ikl]

vkWQ ckusj?kV~Vk jksM caxykSj & 560 076 v/;{k ,lkspSe dkWiksZjsV dk;kZy;

5] ljnkj iVsy ekxZ pk.kD;iqjh]

ubZ fnYyh & 110 021 v/;{k

jk”Vªh; vLirky vkSj LokLF; ns[kHkky iznkrk ÁR;k;u cksMZ ¼,u,ch,p½

nwljk ry] baLVhV~;w’ku vkWQ bathfu;lZ fcfYMax]

cgknqj ‘kkg t+Qj ekxZ]

bafM;u epsZaV~l pSEclZ

vkbZ,elh Hkou] vkbZ,elh ekxZ] ppZ xsV eqEcbZ & 400 020

v/;{k

jk”Vªh; izek.ku fudk; izR;k;u cksMZ ¼,u,chlhch½

Hkkjrh; vkS|ksfxd la?k

vkbZvkbZ, Hkou] foHkwfr [kaM] Qst&AA xkserh uxj

y[kuÅ & 226 010 v/;{k

jk”Vªh; f’k{kk vkSj Áf’k{k.k izR;k;u cksMZ ¼,u,chbZVh½

ubZ fnYyh & 110 002

(35)

The President

Federation of India Export Organizations Niryat Bhawan, Rao Tula Ram Marg Opp. Army Hospital Research & Referral, New Delhi – 110 057

The Chairman

National Board for Quality Promotion (NBQP) 2^nd Floor, Institution of Engineers' Building, Bahadur Shah Zafar Marg

Indian Society for Quality 52,Community Centre, 2^nd Floor East of Kailash

New Delhi – 110 065 The Chairman NABL NABL House Plot No. 45, Sector 44, Gurgaon – 122 002 The President

SIAM,Core 4B, 5th Floor, India Habitat Centre, Lodhi Road New Delhi – 110 003

The President

Hotel Association of India B212-214, Som Datt Chamber I Bhikaji Cama Place

New Delhi – 110 066 President

Indian Chemical Council Sir Vithaldas Chambers 16 Mumbai Samachar Marg Mumbai – 400 001 The Director General

Administrative Staff College of India Bella Vista, Raj Bhavan Road Hyderabad – 500 082

v/;{k

QsMjs’ku vkWQ bafM;k ,DliksVZ vkWxZukbt+s’ku fu;kZr Hkou] jko rqyk jke ekxZ]

vkehZ vLirky vuqla/kku vkSj jsQjy dsUnz ds lkeus]

jk”Vªh; xq.koÙkk lao)Zu cksMZ ¼,uchD;wih½ nwljk ry] baLVhV~;w’ku vkWQ bathfu;lZ fcfYMax]

Hkkjrh; xq.koÙkk laLFkku 52 dE;qfuVh lsaVj] nwljk ry bZLV vkWQ dSyk’k

,u,ch,y ,u,ch,y gkml IykWV ua- 45] lsDVj 44]

xqM+xkao & 122 002 v/;{k

,lvkbZ,,e] dksj 4ch] ikapoka ry]

bafM;k gsfcVsV lsaVj] yks/kh jksM ubZ fnYyh & 110 003 v/;{k

gksVy ,lksfl,’ku vkWQ bafM;k ch 212 & 214] lkse nÙk pSEcj 1 Hkhdkth dkek Iysl

Hkkjrh; jklk;fud ifj”kn~

lj foB~By nkl pSEcj 16] eqEcbZ lekpkj ekxZ eqEcbZ & 400 001 egkfuns'kd

,MfefuLVªs’ku LVkQ dkWyst vkWQ bafM;k csYYkk foLVk] jkt Hkou jksM gSnjkckn & 500 082

(36)

The President

Indian Electrical & Electronics Manufacturers' Association (IEEMA) 501, Kakad Chambers

132, Dr. A.B. Road, Worli Mumbai – 400 018 The President

Indian Medical Association I.M.A. House, Indraprastha Marg New Delhi – 110 002

The President

The Bombay Textile Research Association Lal Bahadur Shastri Marg

Mumbai – 400 086 The President NASSCOM

International Youth Centre Teen Murthi Marg, Chanakyapuri New Delhi – 110 021

The President

Indian Machine Tools Manufacturers Association 10^th Mile, Tumkur Road,

Madavara Post Bangalore – 562 123 The President

Consumer Coordination Council Room No. 7, I^stFloor

Karuna Sadan, Sector -11B Chandigarh – 110 011 The President

ACMA, 6^th Floor, The Capital Court Old Palme Marg, Munirka New Delhi – 110 067 The Secretary General Quality Council of India Institution of Engineers' Building Bahadur Shah Zafar Marg New Delhi 110 002

v/;{k

bafM;u bysfDVªdy ,.M bysDVªkWfuDl eSuqQsDpfjax ,lksfl,’ku ¼vkbZbZbZ,e,½ 501] dDdM+ pSEcj

132 MkW- ,- ch- jksM oyhZ eqEcbZ & 400 018 v/;{k

bafM;u esfMdy ,lksfl,’ku vkbZ- ,e- ,- gkml] banzizLFk ekxZ ubZ fnYyh & 110 002 v/;{k

ckEcs diM+k fjlpZ ,lksfl,’ku yky cgknqj 'kkL=h ekxZ eqEcbZ& 400 086 v/;{k usLdkWe

baVjus’kuy ;wFk lsaVj rhu ewfrZ ekxZ] pk.kD;iqjh ubZ fnYyh & 110 021 v/;{k

bafM;u e’khu Vwy eSuqQsDpjlZ ,lksfl,’ku 10oka ehy] rqedqj jksM]

enkokjk Mkd[kkuk]

caSxyksj & 562 123 v/;{k

miHkksDrk leUo; ifj”kn dejk ua- 7] igyk ry d#.kk lnu] lsDVj 11 ch paMhx<+ & 110 011 v/;{k

,lh,e,] 6oka ry] n dSfiVy dksVZ vksfYkQ ikes ekxZ] equhjdk ubZ fnYyh & 110 067 egklfpo

Hkkjrh; xq.koÙkk ifj”kn~

baLVhV~;w’ku vkWQ bathfu;lZ fcfYMax cgknqj ‘kkg t+Qj ekxZ ubZ fnYyh & 110 002

(37)

Quality Council of India