A Primer on Microfinance A Primer on Microfinance
U. B. Desai U. B. Desai
SPANN Lab.
SPANN Lab.
Dept. of EE Dept. of EE IIT- IIT -Bombay Bombay
www.ee.iitb.ac.in/~ubdesai
www.ee.iitb.ac.in/~ubdesai
Some Basic Question Some Basic Question
Why do we need finance?Why do we need finance?
credit is an instrument for investment and growth.
Why the special need for finance for the underserved communitiesWhy the special need for finance for the underserved communities??
Same as aboveSame as above
Shift in Perspective: From poverty alleviation to wealth generation Shift in Perspective: From poverty alleviation to wealth generation ------ microfinance will enable wealth generation
microfinance will enable wealth generation
Why do poor still go to unorganized financial institutions (moneWhy do poor still go to unorganized financial institutions (money y lenders,
lenders, shaukarsshaukars, ...)?, ...)?
We will look at this during the talkWe will look at this during the talk
Why is the spread of microfinance so slow?Why is the spread of microfinance so slow?
Commercial financial institutions are not ready to enter this arenaCommercial financial institutions are not ready to enter this arena
Why are commercial banks hesitant to enter microfinance?Why are commercial banks hesitant to enter microfinance?
We will explore this in the talkWe will explore this in the talk
Sept 2006 IT 625: ICT4SED 3
General Belief General Belief
Poor are too difficult to reach. Poor are too difficult to reach.
Small loans to poor is not a financially Small loans to poor is not a financially viable proposition
viable proposition
Financial institutions will loose money Financial institutions will loose money when they give
when they give microcredit microcredit to the poor to the poor
Microcredit Microcredit or or microloans microloans will only increase will only increase the debt burden for the poor
the debt burden for the poor
Do you agree? What is your opinion?
Do you agree? What is your opinion?
Microfinance (
Microfinance ( mFI mFI ) )
A clever scheme for A clever scheme for small
small - - savings and small savings and small - - loan for the underserved loan for the underserved
community community
A financial service for the A financial service for the poor poor
A financial approach A financial approach empowering the poor empowering the poor
Microfinance brings in Microfinance brings in incremental changes incremental changes
It does not bring in It does not bring in
dramatic changes like the dramatic changes like the ones that occur when a ones that occur when a company goes in for an company goes in for an
Microfinance may also be Microfinance may also be considered a tool to give considered a tool to give
poor people the poor people the
opportunity to participate opportunity to participate
fully in economic life fully in economic life
Will improve the village Will improve the village economy
economy
Facilitate increase in cash Facilitate increase in cash flowflow
Bring more villages into the Bring more villages into the market; monetize more
market; monetize more villages
villages
Help generate trade thru Help generate trade thru micro
micro- -enterprises enterprises
Sept 2006 IT 625: ICT4SED 5
Microfinance: Interplay Among ..
Microfinance: Interplay Among ..
Institutions: Institutions:
Access points for the poor to get financial services Access points for the poor to get financial services (e.g. SEWA,
(e.g. SEWA, Grameen Grameen Bank, Bank, Vikram Vikram Akula Akula ’ ’ s s SKS SKS Foundation
Foundation , , BASIX BASIX , etc.) , etc.)
These could be bank branches (could be virtual These could be bank branches (could be virtual
branches), socially oriented financial institutions, or a branches), socially oriented financial institutions, or a partnership between the two
partnership between the two
Funding Sources: Funding Sources: Domestic savings (~70%), Domestic savings (~70%),
“ “ private socially responsible citizens private socially responsible citizens ” ” (~30%) (~30%)
Infrastructure: Infrastructure: Here ICT can play a major role Here ICT can play a major role
Unorganized
Unorganized mFI mFI Institutions ( Institutions ( mFI mFI ) )
Exorbitant interest rates Exorbitant interest rates
On the low end 3% per month On the low end 3% per month (36% per annum)
(36% per annum)
can be much morecan be much more
Often collateral, like cattle, Often collateral, like cattle, jewelry, etc not returned jewelry, etc not returned
Often the poor get into a debt Often the poor get into a debt cycle for life!
cycle for life!
UmFI does not give loans for sustainability (for e.g. starting a micro-enterprise!)
Still the poor approach Still the poor approach UmFIUmFI ---- ---- Why?Why?
Always available (always on!)Always available (always on!)
You get it when you really You get it when you really need it
need it
Quick disbursementQuick disbursement
Negligible transaction timeNegligible transaction time
Poor go for micro-Poor go for micro-loans just loans just before they rally need it before they rally need it
Loans Loans withoutwithout collateralcollateral
Dependence of lowDependence of low--income income households on informal households on informal
sources for loans is nearly 78 sources for loans is nearly 78
per cent.
per cent.
Sept 2006 IT 625: ICT4SED 7
UmFI UmFI : Case of : Case of Solapur Solapur District District
Collateral based lendingCollateral based lending
Gold is typically the collateralGold is typically the collateral
Borrowers: small time office Borrowers: small time office clerks, peons,
clerks, peons, …… people who people who have permanent jobs
have permanent jobs
Collateral amount is 1.5 times Collateral amount is 1.5 times the loan value
the loan value
Loans taken for illness, family Loans taken for illness, family function, etc.
function, etc.
Interest is 3% per monthInterest is 3% per month
Default rate 80% --Default rate 80% -- most of most of the time gold is confiscated the time gold is confiscated
About 100 lenders each About 100 lenders each lending about a Rs.10
lending about a Rs.10 lakhslakhs; ; totaling
totaling Rs.10 Rs.10 crscrs..
Lending without collateralLending without collateral
Interest rates are around 3% Interest rates are around 3%
per month per month
Repayment is on a daily basisRepayment is on a daily basis
Hawker, vegetable vendors Hawker, vegetable vendors will go for such loans
will go for such loans
Often, most of the income Often, most of the income goes in loan payment
goes in loan payment
About 200 to 300 lenders in About 200 to 300 lenders in this category
this category
Each loaning about 5 to 10 Each loaning about 5 to 10 lakhs
lakhs
Totaling about 20 Totaling about 20 crscrs
Some Facts Some Facts
There are an estimated 3,000 microfinance There are an estimated 3,000 microfinance initiatives
initiatives serving the world's poor serving the world's poor
scarcity of money and participation by commercial scarcity of money and participation by commercial financial institutions has limited their expansion.
financial institutions has limited their expansion.
More than 70 percent of them serve fewer than 2,500 More than 70 percent of them serve fewer than 2,500 borrowers each.
borrowers each.
Only 30 microfinance initiatives have grown to Only 30 microfinance initiatives have grown to serve more than 100,000 poor borrowers.
serve more than 100,000 poor borrowers.
The largest The largest mFI mFI , , Grameen Grameen Bank in Bangladesh, Bank in Bangladesh,
reaches more than three million borrowers currently.
reaches more than three million borrowers currently.
A total of $4 billion has been disbursed since A total of $4 billion has been disbursed since Grameen
Grameen started giving loans in 1976 with seed loans started giving loans in 1976 with seed loans
starting as small as $35.
Sept 2006 IT 625: ICT4SED 9
India
India … …
Earliest InitiativeEarliest Initiative
ShriShri MahilaMahila SEWA (Self SEWA (Self Employed Women
Employed Women’’s s Association)
Association) SahakariSahakari Bank Bank was set up in 1974
was set up in 1974
Since then, the bank is Since then, the bank is
providing banking services to providing banking services to the poor self
the poor self--employed employed
women working as hawkers, women working as hawkers, vendors, domestic servant etc.
vendors, domestic servant etc.
SEWA bank has 1,75,000 SEWA bank has 1,75,000 depositors; about 70% from depositors; about 70% from urban area, 30% from rural urban area, 30% from rural areas
areas
The deposit and loan portfolio The deposit and loan portfolio stood at
stood at RsRs 623.9 million 623.9 million ($13.86 million) and Rs133.6 ($13.86 million) and Rs133.6 million ($2.97 million)
million ($2.97 million) respectively.
respectively.
VikramVikram Akula’Akula’ss SKS FoundationSKS Foundation (more recent)
(more recent)
BASIXBASIX
ICICI bank …ICICI bank …
MFIsMFIs are picking up in Indiaare picking up in India
India
India … …
Today, there are about 60,000 Today, there are about 60,000 retail credit outlets of the
retail credit outlets of the formal banking sector in the formal banking sector in the
rural areas comprising rural areas comprising
12,000 branches of district 12,000 branches of district level cooperative banks level cooperative banks
over 14,000 branches of the over 14,000 branches of the Regional Rural Banks (
Regional Rural Banks (RRBsRRBs) )
over 30,000 rural and semiover 30,000 rural and semi-- urban branches of commercial urban branches of commercial banks
banks
besides almost 90,000 besides almost 90,000
cooperatives credit societies at cooperatives credit societies at the village level
the village level
On an average, there is at On an average, there is at
least one retail credit outlet for least one retail credit outlet for
about 5,000 rural people about 5,000 rural people
While there is no published While there is no published data on private
data on private mFIsmFIs operating operating in India,
in India,
the number of mFIsthe number of mFIs is is
estimated to be around 800.
estimated to be around 800.
Not more than 10 mFIsNot more than 10 mFIs are are reported to have an outreach reported to have an outreach of 100,000 microfinance
of 100,000 microfinance clients.
clients.
An overwhelming majority of An overwhelming majority of mFIsmFIs are operating on a are operating on a
smaller scale with clients smaller scale with clients
ranging between 500 to 1500 ranging between 500 to 1500 per mFIper mFI. .
Sept 2006 IT 625: ICT4SED 11 MIX: Microfinance Information Exchange
MENA: Middle East and North Africa
B. Stephens and H. Tazi, Performance and Transparency: A Survey of Microfinance in South Asia, Microbanking Bulletin, April 2006
Typical Target Population for
Typical Target Population for MFIs MFIs
Rural Poor Women Rural Poor Women
Asset value less than Asset value less than Rs Rs . 20,000/ . 20,000/ - -
Per capita income is less than Per capita income is less than Rs Rs . 350/ . 350/ - - per month
per month
Live in poor housing conditions Live in poor housing conditions
(from
(from SHARE Microfinance Ltd.) SHARE Microfinance Ltd .)
Sept 2006 IT 625: ICT4SED 13
Different type of Microfinance Institutions Different type of Microfinance Institutions
Institutions that offers financial services to low income Institutions that offers financial services to low income people at the prevailing market rates.
people at the prevailing market rates.
Most of these provide microcreditMost of these provide microcredit and accept small payments for and accept small payments for saving and repayment of loans.
saving and repayment of loans.
They do not take saving from the general public. They take They do not take saving from the general public. They take savings from their cliental
savings from their cliental –– mainly the low income group.mainly the low income group.
NGOs which are wholly involved in this or partly. The NGOs which are wholly involved in this or partly. The ones partly involved do several other work that is done ones partly involved do several other work that is done
by an NGO.
by an NGO.
Credit Unions Credit Unions
Private commercial banks Private commercial banks
Non- Non - bank financial institutions (foundations, etc.) bank financial institutions (foundations, etc.)
Often one classifies financial institutions like Often one classifies financial institutions like
National Bank for Agriculture and Rural Development National Bank for Agriculture and Rural Development (NABARD)
(NABARD)
Small Industries Development Bank of India (SIDBI) Small Industries Development Bank of India (SIDBI)
Rashtriya Rashtriya Mahila Mahila Kosh Kosh (RMK) (RMK)
as as mFIs mFIs ; ;
But, I feel ,they do not fit the bill, because they But, I feel ,they do not fit the bill, because they do not cater to the kind of income talked about do not cater to the kind of income talked about
earlier
earlier
Sept 2006 IT 625: ICT4SED 15
Appropriateness of mF Appropriateness of mF
mF works best for those who have identified an mF works best for those who have identified an opportunity and the credit can be used to exploit opportunity and the credit can be used to exploit
this opportunity to develop a sustainable source this opportunity to develop a sustainable source
of income.
of income.
Microfinance is not appropriate for Microfinance is not appropriate for
Extremely poor, Extremely poor, destitutes destitutes
There has to be some viable way of micro There has to be some viable way of micro - - loan loan repayment
repayment
People who are extremely poor may get into debt People who are extremely poor may get into debt trap with microfinance
trap with microfinance
Numbers vary, but some feel that one has to have Numbers vary, but some feel that one has to have 98% loan repayments rate for an MFI to succeed.
98% loan repayments rate for an MFI to succeed.
Some Data on Financial Sector in Rural Some Data on Financial Sector in Rural
Areas (2002) Areas (2002)
For 630,000 villages we have For 630,000 villages we have 32,443 bank branches
32,443 bank branches
Of the ~67,000 bank branches Of the ~67,000 bank branches in India, ~32,500 or ~48 per in India, ~32,500 or ~48 per
cent are in rural India cent are in rural India
The average population served The average population served by a rural bank is approx.
by a rural bank is approx.
15,000 15,000
Overall, 18 per cent of the Overall, 18 per cent of the rural population has bank rural population has bank
accounts. The comparative accounts. The comparative
figure in urban India figure in urban India
is almost 100 per cent is almost 100 per cent
The per capita deposit in rural The per capita deposit in rural areas is
areas is RsRs 2,0002,000
Dependence of low-Dependence of low-income income households on informal households on informal
sources for loans is nearly 78 sources for loans is nearly 78
per cent.
per cent.
Sept 2006 IT 625: ICT4SED 17
Share of Different Sectors in GDP (GDP at factor cost, 1993-94 Prices) Rs. In crores
-- RBI, Handbook of Statistics on the Indian Economy
56%
1320733 739842
288266 292625
2002-03
55%
1265429 691016
272359 302054
2001-02
54%
1198685 649011
263797 285877
2000-01
46%
692871 319374
150383 223114
1990-91
43%
401128 171148
70687 159293
1980-81
38%
296278 113438
46151 137320
1970-71
Services%
Total Services
Industry Agri.
Breakup of Indian GDP Breakup of Indian GDP
GDP for India: $650 billion GDP for India: $650 billion
Rural GDP: $150 billion (25%) Rural GDP: $150 billion (25%)
56%
22%
22%
Compare this with IT industry, which is
~ $ 20 billion
Sept 2006 IT 625: ICT4SED 19
Credit to Deposit (CD) Ratio for banks in India
• Rural CD ratio needs to brought upto 60%
• Low CD ~ a lot of cash is idling, or cash collected in rural areas is used to give credit to urban areas or invested elsewhere by the bank
Different Financial Services under Different Financial Services under
Microfinance Microfinance
Deposit services Deposit services
Credit lines Credit lines
Term loans Term loans
Money transfers Money transfers
Crop and life insurance Crop and life insurance
… …
Sept 2006 IT 625: ICT4SED 21
Innovation in Microfinance Innovation in Microfinance
Development of finance products for the Development of finance products for the underserved
underserved
Management of credit risk Management of credit risk
minimization losses in giving credit minimization losses in giving credit
Exploit Technology Exploit Technology
Scalability: how to reach a vast, diverse, not Scalability: how to reach a vast, diverse, not easy to reach and geographically scattered easy to reach and geographically scattered
populace populace
Exploit technology Exploit technology
Efficient delivery of Efficient delivery of microcredit microcredit
Exploit technology Exploit technology
Gautum Ivatury:
Focus Notes, Jan 2006, CGAP
Sept 2006 IT 625: ICT4SED 23
Microcredit Microcredit
Delivery Delivery of of microcredit microcredit has to be done more and has to be done more and more efficiently
more efficiently
Here ICT can play a major role Here ICT can play a major role
Determination of a borrower's Determination of a borrower's willingness willingness and and ability
ability to repay a loan is critical if a to repay a loan is critical if a microlender microlender is to minimize credit risk
is to minimize credit risk
Willingness Willingness to repay a loan are complex and to repay a loan are complex and
determined by economic, legal and moral incentives determined by economic, legal and moral incentives
Legal systems and community pressure (for rural areas)Legal systems and community pressure (for rural areas) contribute to a borrower's
contribute to a borrower's willingnesswillingness to repay a loan to repay a loan
Ability Ability refers to a borrower having the financial refers to a borrower having the financial resources to make a scheduled loan payment.
resources to make a scheduled loan payment.
Three operational areas on which a Three operational areas on which a microlender
microlender should focus to minimize should focus to minimize credit risk:
credit risk:
loan design loan design
underwriting underwriting
loan servicing loan servicing
Sept 2006 IT 625: ICT4SED 25
Micro
Micro - - Loan Design Loan Design
Balance between affordability needs of borrowers and Balance between affordability needs of borrowers and costs to micro
costs to micro - - lenders lenders
Revolves on the design of interest rates (Revolves on the design of interest rates (must cover operating must cover operating costs, credit risk and funding costs)
costs, credit risk and funding costs)
Interest are very critical to microfinance institution Interest are very critical to microfinance institution
mFImFI interest are not very low at presentinterest are not very low at present
15% to 36% per annum (SEWA charges 15% to 18%)15% to 36% per annum (SEWA charges 15% to 18%)
Note: RBI interest ceiling is 21%Note: RBI interest ceiling is 21%
On the other hand, for rural poor, it has been observed On the other hand, for rural poor, it has been observed that the amount of monthly payment is much more
that the amount of monthly payment is much more important than interest
important than interest
As long as they are comfortable with the scheduled payment As long as they are comfortable with the scheduled payment amount they do not worry too much about interest rates
amount they do not worry too much about interest rates
Micro
Micro - - loan Underwriting loan Underwriting
The process of determining a borrower's The process of determining a borrower's credit worthiness
credit worthiness
ability ability and and willingness willingness to repay a loan to repay a loan
Most important from the Most important from the microlender microlender ’ ’ s s point of view
point of view
Sept 2006 IT 625: ICT4SED 27
Micro
Micro - - Loan Servicing Loan Servicing
Loan servicing is the act of collecting payments and maintainingLoan servicing is the act of collecting payments and maintaining the the balance of a loan
balance of a loan
In commercial banking, loan payments are made by bank draft or by In commercial banking, loan payments are made by bank draft or by directly debiting payroll or a bank account.
directly debiting payroll or a bank account.
Things are not easy in the world of microfinance.Things are not easy in the world of microfinance.
The typical borrower does not have access to a bank account and often The typical borrower does not have access to a bank account and often does not receive a formal salary.
does not receive a formal salary.
This means that for many customers of microlendersThis means that for many customers of microlenders
making loan payments can be difficult andmaking loan payments can be difficult and
put them in the position of making the choice to take time off from work put them in the position of making the choice to take time off from work (and possibly get fired) in order to deliver a loan payment
(and possibly get fired) in order to deliver a loan payment
or choose not to make a payment. or choose not to make a payment.
Successful lenders will set up payment kiosks in communities. The Successful lenders will set up payment kiosks in communities. The kiosks are typically open before the typical work day starts and
kiosks are typically open before the typical work day starts and after it after it ends.
ends.
Another effective method, albeit more labor intensive is door-Another effective method, albeit more labor intensive is door-toto--door door collections.
collections.
Micro
Micro - - Loan Servicing Loan Servicing … …
Provide positive incentives for payment. Provide positive incentives for payment.
Borrowers respond well to positive incentives for good payment Borrowers respond well to positive incentives for good payment history.
history.
MicrolendersMicrolenders and mortgage lenders have successfully used and mortgage lenders have successfully used
incentives such as payment rebates, small appliances and food incentives such as payment rebates, small appliances and food to achieve very high levels of repayment.
to achieve very high levels of repayment.
For example, one Mexican lender offered a free bag of corn meal For example, one Mexican lender offered a free bag of corn meal if a borrower made timely payments for six months. The result if a borrower made timely payments for six months. The result was a delinquency rate of less than 1%
was a delinquency rate of less than 1%
Be proactive in dealing with delinquencies. Be proactive in dealing with delinquencies.
Rather than wait until a loan goes into default, a Rather than wait until a loan goes into default, a microlendermicrolender should investigate a loan within weeks of it first becoming should investigate a loan within weeks of it first becoming delinquent.
delinquent.
Often, the cause of a delinquency is due to illness or Often, the cause of a delinquency is due to illness or unemployment.
unemployment.
If caught early enough a lender can give the borrower If caught early enough a lender can give the borrower
Sept 2006 IT 625: ICT4SED 29
Challenges Challenges
Establishing the idea of Establishing the idea of access to financial services as access to financial services as human right;
human right; just like health care, education etc. are just like health care, education etc. are basic rights (Mathew Bishop, Business Editor of The basic rights (Mathew Bishop, Business Editor of The
Economist) Economist)
Managing credit risks in Managing credit risks in microlending microlending operations operations
Convincing, for profit organizations like established Convincing, for profit organizations like established banks, non
banks, non - - bank financial institutions, that microfinance bank financial institutions, that microfinance is a good business opportunity and they should commit is a good business opportunity and they should commit
large capital to establish this business.
large capital to establish this business.
Also convincing them that charity (funds donated by established Also convincing them that charity (funds donated by established organization) is not a sustainable way for growth
organization) is not a sustainable way for growth
Developing a market driven interest rate schedule for Developing a market driven interest rate schedule for the poor
the poor
Challenges
Challenges … …
Reaching people in sparsely populated, diverse, not easy to reach, Reaching people in sparsely populated, diverse, not easy to reach, and geographically scattered areas
and geographically scattered areas
Last mile problem of reaching the rural poor.Last mile problem of reaching the rural poor.
Most important challenge is to exploit technology to reduce Most important challenge is to exploit technology to reduce transaction costs so that financial institutions will indeed tak
transaction costs so that financial institutions will indeed take up e up microfinance as one of their major service.
microfinance as one of their major service.
Reaching the poorest of the poor Reaching the poorest of the poor –– the destitute:the destitute:
Many ignore this segmentMany ignore this segment
Very difficult for a commercial institution to recover micro-Very difficult for a commercial institution to recover micro-credit given credit given to this segment
to this segment
Here Government will have to step in and develop a scheme for microHere Government will have to step in and develop a scheme for micro-- grants
grants
Make microfinance part of main stream financial marketMake microfinance part of main stream financial market
Data Collection Data Collection –– need to collect data that can indicate need to collect data that can indicate
Sept 2006 IT 625: ICT4SED 31
Rural ATM Providing ICT based Rural Banking
• Developed by the TeNet group of IIT-Madras
• To be deployed in village kiosks in collaboration with ICICI bank
• Low cost rural bank
• Deposits, withdrawal, and loans
• Cost of rural ATM: Rs40,000/=
• Conventional ATM costs:
Rs.7,50,000/=
• Uses extremely low cost finger print authentication system (Rs.50/=)
• Use of plastic ID cards “smart or otherwise” not viable in rural
areas
One Approach exploiting ICT
Approach Approach
Pickup advantages of the Pickup advantages of the unorganized sector and cull unorganized sector and cull
out the disadvantages out the disadvantages
Use cellular communication Use cellular communication technology!
technology!
India going thru a mobile India going thru a mobile revolution
revolution
Rural penetration of wireless Rural penetration of wireless connectivity is high as
connectivity is high as compared to wired compared to wired
connectivity connectivity
GPRS enabled Smart phones GPRS enabled Smart phones can be effectively used to can be effectively used to
automate
automate microcreditmicrocredit risk risk assessment, delivery and assessment, delivery and
repayment repayment
Sept 2006 IT 625: ICT4SED 33
Exploit Cell
Exploit Cell - - phone, phone, Smart
Smart - - Phone Platform Phone Platform
Cost of deployment in Cost of deployment in urban areas:
urban areas:
Landlines – Landlines – Rs.20,000 Rs.20,000 per line
per line
Cellular Cellular --- --- Rs.5,000 Rs.5,000 per line
per line
Annual business of Annual business of handset reaching handset reaching
Rs.10,000
Rs.10,000 crore crore ($220 ($220 mil) mil) , comparable to , comparable to
color televisions color televisions – –
indicating indicating
affordability.
affordability.
Only ~12 mil PCs in India
Another Approach
exploiting ICT
Proposed Models for
Proposed Models for on the field on the field assessment assessment of of Microcredit Microcredit Risk Risk
Model 1:
• Field Operator uses SMS enabled GSM phone
• Risk assessment is carried out on a central server
• SMS are used as a communication medium
Model 2:
• Field Operator uses GPRS/3G enabled Smart Phone
• Risk assessment is carried out on the phone itself
Sept 2006 IT 625: ICT4SED 35
Microcredit
Microcredit risk assessment on risk assessment on cell phones
cell phones
Microcredit
Microcredit risk assessment on risk assessment on cell phones
cell phones
Sept 2006 IT 625: ICT4SED 37